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Difference between revisions of "AMD Catalyst Control Center"

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(→‎Issues fixed: I'll assume we 100% never care about older drivers. I hope.)
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{{:Category:Graphics Adaptor}}
 
{{:Category:Graphics Adaptor}}
 
'''Key points'''
 
'''Key points'''
{{ii}} Titled '''AMD VISION Engine Control Center''' on systems with AMD CPUs.<ref>[http://support.amd.com/en-us/search/faq/57 What is the difference between the AMD Catalyst Control Center and the AMD Vision Engine Control Center?]</ref>
+
{{ii}} The legacy AMD Graphics control panel for HD 6000 (Terascale) and older cards, replaced in 2016 with [[AMD Radeon Software|Radeon Software Crimson]], then replaced in 2020 with [[AMD Radeon Software|Radeon Software Adrenalin]].
 +
{{ii}} Titled '''AMD VISION Engine Control Center''' on systems with AMD CPUs.<ref>{{Refurl|url=https://community.amd.com/docs/DOC-1317#jive_content_id_What_is_the_difference_between_the_AMD_Catalyst_Control_Center_and_the_AMD_Vision_Engine_Control_Center|title=What is the difference between the AMD Catalyst Control Center and the AMD Vision Engine Control Center?|date=May 2023}}</ref>
 +
 
 +
'''Related articles'''
 +
{{ii}} [[AMD]]
  
 
==Essential improvements==
 
==Essential improvements==
 
===Virtual Super Resolution (VSR)===
 
===Virtual Super Resolution (VSR)===
 
{{ii}} Allows running games in higher resolutions (e.g. [[Glossary:4K Ultra HD|4K Ultra HD]]) on lower-resolution displays.
 
{{ii}} Allows running games in higher resolutions (e.g. [[Glossary:4K Ultra HD|4K Ultra HD]]) on lower-resolution displays.
{{ii}} Currently requires a Radeon HD 7790 series card or above, or an A-Series 7400K APU or above.<ref name="CatalystFifteenSeven">[http://support.amd.com/en-us/kb-articles/Pages/AMDCatalyst15-7WINReleaseNotes.aspx AMD Catalyst™ 15.7 Windows® Release Notes]</ref>
+
{{ii}} Currently requires a Radeon HD 7790 series card or above, or an A-Series 7400K APU or above.<ref name="vsr">[https://www.amd.com/en/technologies/vsr Virtual Super Resolution Technology | AMD]</ref>
{{ii}} Monitor's native resolution must be one of the following: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, ​1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, ​2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.<ref name="CatalystFifteenSeven"/>
+
{{ii}} Monitor's native resolution must be one of the following: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, ​1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, ​2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.<ref name="vsr"/>
 
{{ii}} [[Glossary:4K Ultra HD|4K Ultra HD]] VSR support requires one of the following cards: Radeon R9 285, Radeon R9 380 Series, AMD Radeon R9 Fury Series
 
{{ii}} [[Glossary:4K Ultra HD|4K Ultra HD]] VSR support requires one of the following cards: Radeon R9 285, Radeon R9 380 Series, AMD Radeon R9 Fury Series
  
{{Fixbox|1=
+
{{Fixbox|description=Enable VSR|fix=
{{Fixbox/fix|Enable VSR}}
 
 
# Open the Control Center.
 
# Open the Control Center.
 
# Switch the view to Advanced Mode.
 
# Switch the view to Advanced Mode.
Line 18: Line 21:
 
# Check Enable virtual super resolution.
 
# Check Enable virtual super resolution.
 
# Click Apply.
 
# Click Apply.
 +
}}
 +
 +
===Disable startup of additional bloatware===
 +
{{Fixbox|description=Disable ReLive DVR|fix=
 +
# Open Task Scheduler ('''taskschd.msc'''), and:
 +
* disable <tt>StartCN</tt> for the CatalystNext/RadeonSettings control panel
 +
* disable <tt>StartDVR</tt> for DVR/ReLive
 +
* disable <tt>AMDInstallLauncher</tt>, <tt>AMDLinkUpdate</tt> and/or <tt>ModifyLinkUpdate</tt> for everything else
 
}}
 
}}
  
 
==Issues unresolved==
 
==Issues unresolved==
 
===Can't enable Virtual Super Resolution (VSR)===
 
===Can't enable Virtual Super Resolution (VSR)===
{{ii}} VSR is only supported on monitors with the following native resolutions: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, ​1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, ​2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.<ref name="CatalystFifteenSeven"/>
+
{{ii}} VSR is only supported on monitors with the following native resolutions: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, ​1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, ​2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.<ref name="vsr"/>
 +
 
 +
===External Events service tampers Steam overlay hooking===
 +
{{ii}} Disabling the service cause monitor not to awake anymore (unless {{key|Ctrl|Alt|Del}} stroke)<ref>[https://forums.guru3d.com/threads/has-anyone-ever-disabled-amd-external-events-utility-from-services.340197/ Has anyone ever Disabled AMD External Events Utility from Services | guru3D Forums]</ref> and may break FreeSync<ref>{{Refurl|url=https://github.com/WombatFromHell/OriginSteamOverlayLauncher|title=WombatFromHell/OriginSteamOverlayLauncher: An executable wrapper for Steam to allow the Steam Overlay to hook into Origin/non-Steam games that require a launcher|date=May 2023}}</ref><ref>{{Refurl|url=https://www.reddit.com/r/Amd/comments/8bvcfo/do_not_disable_amd_external_events_utility/|title=Do not disable AMD External Events Utility Service or FreeSync won't work : AMD - Reddit|date=May 2023}}</ref>
 +
{{Fixbox|description=Disable service|fix=
 +
# Open Services ('''services.msc''')
 +
# Stop <tt>AMD External Events Utility</tt> service (optionally set it to ''Manual'' startup)
 +
}}
  
 
== Issues fixed ==
 
== Issues fixed ==
Line 30: Line 48:
  
 
==== Causes ====
 
==== Causes ====
Some causes or symptoms of the issue can be described as listed in [http://support.amd.com/us/kbarticles/Pages/UnableToSetGPUScaling.aspx AMD's support page.]
+
Some causes or symptoms of the issue can be described as listed in [http://support.amd.com/en-us/kb-articles/Pages/UnableToSetGPUScaling.aspx AMD's support page.]
 
* Display's native resolution is currently being used.
 
* Display's native resolution is currently being used.
 
* Digital connection between the graphics card and display not being used.
 
* Digital connection between the graphics card and display not being used.
Line 38: Line 56:
 
===== AMD's Official Fix =====
 
===== AMD's Official Fix =====
 
AMD's official fix is to choose a lower desktop resolution, set the scaling option, then restore the native desktop resolution.<ref>[http://support.amd.com/en-us/kb-articles/Pages/UnableToSetGPUScaling.aspx GPU-68: Unable to set GPU Scaling option in ATI Catalyst™ Control Center]</ref>
 
AMD's official fix is to choose a lower desktop resolution, set the scaling option, then restore the native desktop resolution.<ref>[http://support.amd.com/en-us/kb-articles/Pages/UnableToSetGPUScaling.aspx GPU-68: Unable to set GPU Scaling option in ATI Catalyst™ Control Center]</ref>
 
  
 
===== ATI GPU Scaling Fix Program =====
 
===== ATI GPU Scaling Fix Program =====
Using AgentGOD's program allows you to set GPU scaling options using his third party program. You can view a forum post [http://forums.guru3d.com/showthread.php?t=312794 on Guru3D] about the fix as well as the update log for the program.
+
Using AgentGOD's program allows you to set GPU scaling options using his third party program. You can view a forum post [https://forums.guru3d.com/threads/ati-gpu-scaling-fix-for-windows-7.312794/ on Guru3D] about the fix as well as the update log for the program.
  
 
=== Underscanning Issue ===
 
=== Underscanning Issue ===
If some DirectX 10 or DirectX 11 games are underscanned and have a black border around the screen (mostly on HDMI displays) in games like [[Crysis]], [[Crysis 2]], and [[L.A. Noire]], despite the fact that you have set your scaling to zero, this guide should help.
+
If some DirectX 10 or DirectX 11 games are underscanned and have a black border around the screen (mostly on HDMI displays) in games like [[Crysis]], [[Crysis 2]], and [[L.A. Noire]], despite the fact that you have set your scaling to zero, this guide should help. May not work with 4K displays or W10<ref>[https://community.amd.com/thread/198719?start=45#2723933 ** FIXED ** Scaling option missing | Community AMD]</ref>
  
{{Fixbox|1=
+
{{Fixbox|description=Fix underscanning|fix=
{{Fixbox/fix|Fix underscanning}}
 
 
# Set the desktop resolution to 1920x1080 and the refresh rate to 60&nbsp;Hz.
 
# Set the desktop resolution to 1920x1080 and the refresh rate to 60&nbsp;Hz.
 
# Open Catalyst Control Center, select My Digital Flat Panel, then HDTV Support. In the right-side window, if 1080p24 is checked, uncheck this entry and in the area below, make sure it is not listed there, and if so, highlight this entry and select Remove. [http://thedon3k.net84.net/PCBench/ATI-Custom-Res.png IMAGE] - Check this area for 1080p24 (which one? remove all of them?)
 
# Open Catalyst Control Center, select My Digital Flat Panel, then HDTV Support. In the right-side window, if 1080p24 is checked, uncheck this entry and in the area below, make sure it is not listed there, and if so, highlight this entry and select Remove. [http://thedon3k.net84.net/PCBench/ATI-Custom-Res.png IMAGE] - Check this area for 1080p24 (which one? remove all of them?)
Line 70: Line 86:
 
there are PLENTY of possible causes and solutions for this problem.<ref>[http://www.rage3d.com/board/showthread.php?t=33862974 &#91;SOLVED&#93; catalyst control center wont start? - Rage3D Discussion Area]</ref>
 
there are PLENTY of possible causes and solutions for this problem.<ref>[http://www.rage3d.com/board/showthread.php?t=33862974 &#91;SOLVED&#93; catalyst control center wont start? - Rage3D Discussion Area]</ref>
  
{{Fixbox|1=
+
{{Fixbox|description=Enabling 64 bit .NET (x64 windows only)|fix=
{{Fixbox/fix|Enabling 64 bit .NET (x64 windows only)}}
 
 
# go to <code>{{p|hklm}}\SOFTWARE\Microsoft\.NETFramework</code>
 
# go to <code>{{p|hklm}}\SOFTWARE\Microsoft\.NETFramework</code>
 
# Set <code>Enable64bit</code> DWORD to <code>1</code>
 
# Set <code>Enable64bit</code> DWORD to <code>1</code>
 
}}
 
}}
  
{{Fixbox|1=
+
{{Fixbox|description=Full CCC Uninstall and Reinstall|fix=
{{Fixbox/fix|Full CCC Uninstall and Reinstall}}
 
 
Uninstall just CCC selectively (using Catalyst Install Manager), and then:
 
Uninstall just CCC selectively (using Catalyst Install Manager), and then:
  

Latest revision as of 23:44, 14 May 2023

This page may require cleanup to meet basic quality standards. You can help by modifying the article. The discussion page may contain useful suggestions.
Graphics Adaptor

AMD Catalyst Control Center
AMD Radeon Software
Intel Arc Control
Mesa
Nvidia Control Panel

Key points

The legacy AMD Graphics control panel for HD 6000 (Terascale) and older cards, replaced in 2016 with Radeon Software Crimson, then replaced in 2020 with Radeon Software Adrenalin.
Titled AMD VISION Engine Control Center on systems with AMD CPUs.[1]

Related articles

AMD

Essential improvements

Virtual Super Resolution (VSR)

Allows running games in higher resolutions (e.g. 4K Ultra HD) on lower-resolution displays.
Currently requires a Radeon HD 7790 series card or above, or an A-Series 7400K APU or above.[2]
Monitor's native resolution must be one of the following: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, ​1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, ​2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.[2]
4K Ultra HD VSR support requires one of the following cards: Radeon R9 285, Radeon R9 380 Series, AMD Radeon R9 Fury Series
Enable VSR
  1. Open the Control Center.
  2. Switch the view to Advanced Mode.
  3. Choose My Digital Flat Panels from the sidebar.
  4. Check Enable virtual super resolution.
  5. Click Apply.

Disable startup of additional bloatware

Disable ReLive DVR
  1. Open Task Scheduler (taskschd.msc), and:
  • disable StartCN for the CatalystNext/RadeonSettings control panel
  • disable StartDVR for DVR/ReLive
  • disable AMDInstallLauncher, AMDLinkUpdate and/or ModifyLinkUpdate for everything else

Issues unresolved

Can't enable Virtual Super Resolution (VSR)

VSR is only supported on monitors with the following native resolutions: 1366 X 768 @ 60Hz, 1600 X 900 @ 60Hz, ​1920 X 1080 @ 60Hz, 1920 X 1200 @ 60Hz, ​2560 X 1440 @ 60Hz, 1920 X 1080 @ 120Hz.[2]

External Events service tampers Steam overlay hooking

Disabling the service cause monitor not to awake anymore (unless Ctrl+Alt+Delete stroke)[3] and may break FreeSync[4][5]
Disable service
  1. Open Services (services.msc)
  2. Stop AMD External Events Utility service (optionally set it to Manual startup)

Issues fixed

GPU Scaling Options Locked In Windows 7

A common problem on Windows 7 is the GPU Scaling options being locked which would make older games stretched in widescreen or shrunk to fit original size. There are many various fixes such as those from AMD or third party fixes or custom programs.

Causes

Some causes or symptoms of the issue can be described as listed in AMD's support page.

  • Display's native resolution is currently being used.
  • Digital connection between the graphics card and display not being used.

Fixes

AMD's Official Fix

AMD's official fix is to choose a lower desktop resolution, set the scaling option, then restore the native desktop resolution.[6]

ATI GPU Scaling Fix Program

Using AgentGOD's program allows you to set GPU scaling options using his third party program. You can view a forum post on Guru3D about the fix as well as the update log for the program.

Underscanning Issue

If some DirectX 10 or DirectX 11 games are underscanned and have a black border around the screen (mostly on HDMI displays) in games like Crysis, Crysis 2, and L.A. Noire, despite the fact that you have set your scaling to zero, this guide should help. May not work with 4K displays or W10[7]

Fix underscanning
  1. Set the desktop resolution to 1920x1080 and the refresh rate to 60 Hz.
  2. Open Catalyst Control Center, select My Digital Flat Panel, then HDTV Support. In the right-side window, if 1080p24 is checked, uncheck this entry and in the area below, make sure it is not listed there, and if so, highlight this entry and select Remove. IMAGE - Check this area for 1080p24 (which one? remove all of them?)
  3. Go to your Scaling Options menu entry. You've already got it set as zero, I'm sure. Leave this window open and make no changes.
  4. Right-click the desktop, choose Screen Resolution, then Advanced Settings and then the Monitor tab. IMAGE - You should now be seeing these windows
  5. On the Frequency pull-down, select each refresh rate, beginning with the lowest, and click Apply. The screen will change to the selected refresh rate, and you'll notice your underscan slider has popped to the middle. IMAGE - Note at 25 Hz underscan is applied.
  6. Slide the underscan adjustment to zero, then click apply in CCC. Again, leave the CCC scaling window OPEN.
  7. Go back to the refresh selector, choose the next refresh rate, click apply, and again, slide the Underscan back to zero. Basically, you are setting an underscan preference for each refresh rate.
  8. Once all the frequencies for 1920x1080 have been adjusted to zero, and you're back to 1920x1080 @ 60 Hz. Make sure your Underscan is still at zero, and click Apply to any windows that are open.
  9. The CCC window, and the Screen Resolution windows can be closed.
  10. Reboot, DO NOT skip this step as rebooting saves all of your scaling preferences.

Now, before you launch the game, there's one other fix you have to apply, and this is done on each individual game executable file.

  1. Locate the executable file for the troublesome game.
  2. Right-click on the executable for the game itself, not the game launcher and not the Steam application itself. Example: For Crysis, find the Crysis.exe file, right-click on the executable, choose Properties and then go to the Compatibility tab and check Disable Display Scaling on High DPI Settings.
  3. Click OK.
  4. Run the game, and it should now run in 1920x1080 @ 60 Hz with no underscan.

Control Center not starting

there are PLENTY of possible causes and solutions for this problem.[8]

Enabling 64 bit .NET (x64 windows only)
  1. go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework
  2. Set Enable64bit DWORD to 1
Full CCC Uninstall and Reinstall

Uninstall just CCC selectively (using Catalyst Install Manager), and then:

  1. Check that registry locations are empty:
  • HKCU/Software/ATI/ACE
  • HKLM/Software/ATI/ACE
  1. Check that (Program Files (X86) folder )/ATI Technologies/ATI.ACE is empty
  2. Check (Windows folder)/Assembly folder to see if there's any files with Public Key Token of "90ba9c70f846762e" (Sort by Public key token to get a easier view). All these tokens should be uninstalled by right clicking and uninstalling.
  3. Check that (Document and Settings)/(User)/AppData/Local/ATI/ACE is empty
  4. Reinstall just CCC selectively, by running SETUP.EXE from the expanded Catalyst installer folder.[9]

Useful Links

AMD's official website where you can find support and download drivers.


References