Batman: Arkham City

Batman: Arkham
Subseries of Batman
Batman: Arkham Asylum	2009
Batman: Arkham City	2011
Batman: Arkham Origins	2013
Batman: Arkham Origins Blackgate Deluxe Edition	2014
Batman: Arkham Knight	2015
Batman: Arkham VR	2017
Suicide Squad: Kill the Justice League	2024

Key points

A patch has been released in December 2011, which unfortunately failed to address all of the problems some users have been experiencing - most notably with saved games. According to this post, another patch is still in the works.

Steam Users' Forums for game series

Steam Community Discussions

Availability

All versions require a Games For Windows Live Account to play.

All versions contain SecuROM - 5 machine limit, 10 activations per machine.

Improvements

Disable Logos

Instructions

Video settings

File:Batmanarkhamcity settings.jpg

Video settings.

FOV

Instructions

Issues & Fixes

DLC issues

If you bought the Batman Arkham City: Arkham City Skins Pack or Arkham City Challenge Map Pack through Steam and you can't access them, go to Steam and Verify Integrity of Game Cache.

If it still doesn't work, make sure you're using an online account in GfWL instead of an offline/local account. Be warned, if you switch from an offline account to an online account you won't be able to transfer your saves to the online account (you'll still be able to use them on the offline account, though).

If you're unable to use your DLC key in GfWL or the Marketplace (it says your code is invalid or it doesn't do anything) go to Set Your Default Country or Region and select the region of your GfWL account. After that, use the search bar to go to the Batman Arkham City store page and see if the DLC you want to use is there. If it isn't, you'll have to change the region of your account to US. Remember, you can only change your account's region once a year.

Low FPS

Turn off PhysX and DX11, as both of these features seem to be resource hogs, and ensure you have the latest DirectX End-User Runtimes. If this doesn't work don't worry, Batman: Arkham City is known for this issue. Even people with the best computer setups have this problem.

Crash with error "xlive.dll is missing"

Install Games for Windows Marketplace

If it still doesn't work after that, try starting Games for Windows Marketplace and log in. If it doesn't start, try installing Windows Live Messenger and log in and then try the Marketplace again. The game should now start without the xlive.dll error.

Crash Fix – For Quad Core PCs

Instructions

Gray screen after fight with Joker

Instructions

No sound or weak sound

For Windows 7 and Vista users:

Update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.

Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.

For Windows XP users:

Reduce hardware acceleration, or set your speakers to Stereo.

GfWL Missing

For Windows 8 users:

If the game doesn't save, it may be because Games for Windows Live is not working.

To fix this, uninstall GfWL Redistributable (bundled with the game) and Games for Windows Marketplace (if installed). Then reinstall Games for Windows Marketplace.

Games for Windows Live should now appear in-game, and save will now work.

Game crashes right after launch

Instructions

Game crashes during introductory cutscene

Instructions

Useful Links

• Technical Issues section of the official forum.
• a well-written post (steam) about the way the game handles save data.
• Alternative download for the December 2011 update. NOTE: You have to extract content.xbx, Media1.cab and setup.exe in a folder, copy TitleUpdate.msi to the same folder, and then launch setup.exe.