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Difference between revisions of "Batman: Arkham City"

From PCGamingWiki, the wiki about fixing PC games
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(Clean up, added basic layout)
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−
{{cleanup}}
 
 
{{infobox
 
{{infobox
−
|title          = Batman: Arkham City
 
 
|cover          = ArkhamCity.jpg
 
|cover          = ArkhamCity.jpg
 
|developer      = [[Wikipedia:Rocksteady Studios|Rocksteady Studios]]
 
|developer      = [[Wikipedia:Rocksteady Studios|Rocksteady Studios]]
Line 13: Line 11:
 
{{ii}} A patch has been released in December 2011, which unfortunately failed to address all of the problems some users have been experiencing - most notably with [[#Save Game Data|saved games]]. According to [http://community.batmanarkhamcity.com/forums/showthread.php/14428-What-Happened-to-quot-Letting-us-know-info-about-the-new-patch-by-the-end-of-the-week-quot?p=231022#post231022 this post], another patch is still in the works.
 
{{ii}} A patch has been released in December 2011, which unfortunately failed to address all of the problems some users have been experiencing - most notably with [[#Save Game Data|saved games]]. According to [http://community.batmanarkhamcity.com/forums/showthread.php/14428-What-Happened-to-quot-Letting-us-know-info-about-the-new-patch-by-the-end-of-the-week-quot?p=231022#post231022 this post], another patch is still in the works.
  
−
== Launch Issues ==
+
{{mm}} [http://forums.steampowered.com/forums/forumdisplay.php?f=1280 Steam Users' Forums] for game series
−
During the launch week, issues were found to exist in the code-restricted content supplied with new purchases, with some customers discovering the code to be missing from their game, preventing them from obtaining the Catwoman story missions. The problem was reported by customers in Canada, in the United States and the United Kingdom. Warner Bros. issued a statement claiming that the missing codes had affected less than 0.5% of the total units sold, and provided a process for users to prove their game was purchased new in order to receive a replacement code. Upon release in the United Kingdom, a technical issue rendered the game unplayable for some players, booting them from the game with an error message that the "downloadable content is corrupt." Rocksteady European community manager Sarah Wellock claimed that the fault lay with the PlayStation Network and Xbox Live online systems. In early November, 2011, Rocksteady confirmed that it was investigating reports by numerous users that save files for the Xbox 360 version of the game were being erased without prompting, resulting in players losing their progress and being unable to complete the game. On launch, performance issues arose for the PC version when DirectX 11 features were enabled; the developer acknowledged the inconvenience and recommended to run the game with DirectX 9 while a title update was released to address this matter.
+
{{mm}} [http://steamcommunity.com/app/00000/discussions/ Steam Community Discussions]
 +
 
 +
==Availability==
 +
{{Availability Table|
 +
{{Availability Table/row| [http://store.steampowered.com/app/57400/ Steam] | {{ID|Steam}} | GOTY edition - includes all DLC}}
 +
{{Availability Table/row| [http://store.origin.com/store/eaemea/en_US/pd/productID.257683600/ Origin] | {{ID|Origin}} | GOTY edition - includes all DLC }}
 +
{{Availability Table/row| [http://www.greenmangaming.com/s/nl/en/pc/games/action/batman-arkham-city// Green Man Gaming] | {{ID|GreenmanGaming}} | Regular and GOTY edition}}
 +
}}
 +
{{ii}} All versions require a Games For Windows Live Account to play.
 +
{{ii}} All versions contain SecuROM - 5 machine limit, 10 activations per machine.
 +
 
 +
==Improvements==
 +
=== Disable Logos ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Disable Logos - steam}}
 +
1) Navigate to <code>steamapps\common\batman2\BmGame\Movies</code>.
 +
 
 +
2) Rename 2 files:
 +
 
 +
<code>StartupNV.swf
 +
 
 +
Startup.swf</code>
 +
}}
 +
 
 +
==Game data==
 +
{{Game Location Table|
 +
{{Game Location Table/row|Save game location|%USERPROFILE\Documents\WB Games\Batman Arkham City\SaveData}}
 +
{{Game Location Table/row|Configuration files location|%USERPROFILE%\Documents\WB Games\Batman Arkham City\BmGame\Config}}
 +
}}
 +
 
 +
=== [[Cloud syncing]] ===
 +
{{Save Game Cloud Syncing
 +
|steam_cloud            =true
 +
|steam_cloud_notes      =
 +
|origin                =
 +
|origin_notes          =
 +
|uplay                  =
 +
|uplay_notes            =
 +
|gamesave_manager      =
 +
|gamesave_manager_notes =
 +
|gamestow              =
 +
|gamestow_notes        =
 +
|synctocloud            =
 +
|synctocloud_notes      =
 +
|square_enix            =
 +
|square_enix_notes      =
 +
}}
 +
 
 +
==Video settings==
 +
[[File:batmanarkhamcity_settings.jpg|290px|right|thumb|Video settings.]]
 +
{{Video Settings
 +
|wsgf_link                  =http://www.wsgf.org/dr/batman-arkham-city/en
 +
|widescreen_wsgf_award      =silver
 +
|multimonitor_wsgf_award    =silver
 +
|widescreen_resolution      =true
 +
|widescreen_resolution_notes=
 +
|multimonitor              =true
 +
|multimonitor_notes        =Position Affects Gameplay
 +
|fov                        =hackable
 +
|fov_notes                  =See [[#FOV|FOV]]
 +
|windowed                  =true
 +
|windowed_notes            =
 +
|fullscreen                =false
 +
|fullscreen_notes          =
 +
|anisotropic                =true
 +
|anisotropic_notes          =
 +
|antialiasing              =true
 +
|antialiasing_notes        =
 +
|vsync                      =true
 +
|vsync_notes                =
 +
}}
 +
 
 +
=== FOV ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Change FOV}}
 +
{{ii}} A simple *.ini tweak, as described [http://forums.steampowered.com/forums/showthread.php?t=2245642 here (steam forums)] among other places, allows to bind a FoV value to a key. To do this:
 +
 +
1) open <code>%userprofile%\My Documents\WB Games\Batman Arkham City\BmGame\Config\bminput.ini</code>
 +
 
 +
2) to bind a FoV value of 100 to the F10 key, add this line at the end of <code>[Engine.PlayerInput]</code>: <code>Bindings=(Name="F10",Command="fov 100")</code>
 +
The result:
 +
<gallery widths=160px heights=100px>
 +
File:2012-02-27_00004.jpg|default fov
 +
File:2012-02-27_00002.jpg|fov 100
 +
</gallery>
 +
 
 +
{{ii}}Note that the game might overwrite the edited version of bminput.ini. Do not despair, keep editing it until it finally sticks.  
 +
}}
 +
==Input settings==
 +
{{Input Settings
 +
|key_remap                  =true
 +
|key_remap_notes            =
 +
|acceleration_option        =false
 +
|acceleration_option_notes  =
 +
|controller_support        =true
 +
|controller_support_notes  =
 +
}}
  
 
== Issues & Fixes ==
 
== Issues & Fixes ==
Line 34: Line 128:
  
 
=== Crash Fix – For Quad Core PCs ===
 
=== Crash Fix – For Quad Core PCs ===
−
If you’re on a quad core, try this fix to address any crash issues:
+
{{Fixbox|1=
−
*Start the game
+
{{Fixbox/fix|Crash Quad Core PCs}}
−
*Alt+Tab Out of the game
+
1) Start the game
−
*Open Task Manager
+
 
−
*Right click on  BatmanAC.exe
+
2) Alt+Tab Out of the game
−
*Choose: "Set Affinity..."
+
 
−
*Select core 0 and 1 only. You need to run the game on two cores basically, so to avoid the crash to desktop.
+
3) Open Task Manager
 +
 
 +
4) Right click on  BatmanAC.exe
  
 +
5) Choose: "Set Affinity..."
 +
 +
6) Select core 0 and 1 only. You need to run the game on two cores basically, so to avoid the crash to desktop.
 +
}}
 
=== Gray screen after fight with Joker ===
 
=== Gray screen after fight with Joker ===
−
After beating Joker in the Steel Mill, you may encounter a gray screen that looks to be a cutscene that refuses to load. It tells you you can skip it by clicking the left-mouse button, but doing so will have no effect.
+
{{Fixbox|1=
 +
{{Fixbox/fix|Gray screen after fight with Joker}}
 +
{{ii}} After beating Joker in the Steel Mill, you may encounter a gray screen that looks to be a cutscene that refuses to load. It tells you you can skip it by clicking the left-mouse button, but doing so will have no effect.
 +
{{ii}} If you encounter this problem and you have the game on Steam, try validating your cache.  
  
−
If you encounter this problem and you have the game on Steam, try validating your cache.
+
1) Right click on Batman: Arkham City
  
−
* Right click on Batman: Arkham City
+
2) Select Properties
−
* Select Properties
 
−
* Select Local Files
 
−
* Select "Check integrity of game cache files".
 
  
−
The process might complete too fast (less than three seconds for a game of several gigabytes). If that's the case, launch the game and load up the menu. Press Alt+F4 and GfWL will helpfully inform you that you might lose unsaved progress. Click yes to continue. Try validating your game's cache again.
+
3) Select Local Files
  
−
If validating your cache did not work or you do not have a version of the game on Steam, delete the game's local files (Steam -> Batman: Arkham City -> Remove local files), reinstall the game and try again. Luckily your saves are stored in the Steam Cloud.
+
4) Select "Check integrity of game cache files".  
  
 +
{{ii}} The process might complete too fast (less than three seconds for a game of several gigabytes). If that's the case, launch the game and load up the menu. Press Alt+F4 and GfWL will helpfully inform you that you might lose unsaved progress. Click yes to continue. Try validating your game's cache again.
 +
 +
{{ii}} If validating your cache did not work or you do not have a version of the game on Steam, delete the game's local files (Steam -> Batman: Arkham City -> Remove local files), reinstall the game and try again. Luckily your saves are stored in the Steam Cloud.
 +
}}
 
=== No sound or weak sound ===
 
=== No sound or weak sound ===
 
For Windows 7 and Vista users:
 
For Windows 7 and Vista users:
  
−
First of all, update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.
+
Update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.
  
 
Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.
 
Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.
Line 77: Line 181:
  
 
=== Game crashes right after launch ===
 
=== Game crashes right after launch ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Game crashes right after launch}}
 
The Windows 7 event log may show entries like this:
 
The Windows 7 event log may show entries like this:
  
−
Problem signature:
+
<code>Problem signature:
  
 
Problem Event Name: APPCRASH
 
Problem Event Name: APPCRASH
Line 110: Line 216:
  
 
Additional Information 4: 3984b60a0d265364fe265f881509cbd0
 
Additional Information 4: 3984b60a0d265364fe265f881509cbd0
 +
</code>
  
 +
If you are using EMET and set SEHOP to opt-out, Batman Arkham City needs to be added to the opt-out list. To do this:
 +
1) create an empty text file
 +
2) add theses lines:
  
−
If you are using EMET and set SEHOP to opt-out, Batman Arkham City needs to be added to the opt-out list. To do this:
 
−
* create an empty text file
 
−
* add theses lines:
 
 
Windows Registry Editor Version 5.00
 
Windows Registry Editor Version 5.00
  
−
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\BatmanAC.exe]
+
<code>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\BatmanAC.exe]
−
"DisableExceptionChainValidation"=dword:00000001
+
"DisableExceptionChainValidation"=dword:00000001</code>
−
* save it as batman.reg (name doesn't matter, just the .reg extension is important)
 
−
* double click it
 
−
* Run Arkham City
 
  
 +
3) save it as batman.reg (name doesn't matter, just the .reg extension is important)
 +
4) double click it
 +
5) Run Arkham City
 +
}}
 
=== Game crashes during introductory cutscene ===
 
=== Game crashes during introductory cutscene ===
−
If game crashes to desktop in the middle of the introductory cutscene, try reinstalling PhysX.
+
{{Fixbox|1=
 +
{{Fixbox/fix|Game crashes right after launch}}
 +
{{ii}} If game crashes to desktop in the middle of the introductory cutscene, try reinstalling PhysX or disable PhsyX entirely
 
(Documented after installing from Gamefly.)
 
(Documented after installing from Gamefly.)
  
−
== Graphical tweaks ==
+
1) Open the launcher
−
=== Field of Vision ===
 
  
−
A simple *.ini tweak, as described [http://forums.steampowered.com/forums/showthread.php?t=2245642 here (steam forums)] among other places, allows to bind a FoV value to a key. To do this:
+
2) Disable PhysX in the options menu
−
 
−
*open <code>%userprofile%\My Documents\WB Games\Batman Arkham City\BmGame\Config\bminput.ini</code>
 
  
−
*to bind a FoV value of 100 to the F10 key, add this line at the end of [Engine.PlayerInput]: <pre>Bindings=(Name="F10",Command="fov 100")</pre>
+
3) Start the game normally
−
The result:
+
}}
−
<gallery widths=160px heights=100px>
 
−
File:2012-02-27_00004.jpg|default fov
 
−
File:2012-02-27_00002.jpg|fov 100
 
−
</gallery>
 
−
 
 
−
Note that the game might overwrite the edited version of bminput.ini. Do not despair, keep editing it until it finally sticks.
 
−
 
 
−
=== Disable Logos ===
 
−
'''Steam'''<br />
 
−
Go to steamapps\common\batman2\BmGame\Movies. Rename 2 files:<br />
 
−
StartupNV.swf<br />
 
−
Startup.swf<br />
 
−
<br />
 
−
 
 
−
== Save Game Data ==
 
−
 
 
−
=== A Word of Warning ===
 
−
As of February 2012, there are still [http://community.batmanarkhamcity.com/forums/showthread.php/14456-SarahMay-Announcement-Thread?p=231019#post231019 reports] of disappearing save data. Keeping a decently recent local backup of this data could prove useful. Steam cloud is supported, but until the issue is fully resolved adding a local copy may still be the safest option.
 
−
* Save data location (steam version): <pre>Steam\userdata\<id>\57400\remote</pre>
 
−
 
 
−
Do not forget to make a copy of the folder containing your encryption key when backing up your Batman:AC save data. Without it you won't be able to use your saves on another system, unless you edit the save file with a hex editor.
 
−
*folder location: <pre>%LOCALAPPDATA%\Microsoft\XLive</pre>
 
−
 
 
−
=== Cloud Support ===
 
−
==== Steam Cloud ====
 
−
As mentioned above, steam cloud stores savegame data.
 
−
 
 
−
More details about the save files of Batman:AC can be found [http://forums.steampowered.com/forums/showthread.php?t=2331974 here (steam forums)].
 
  
 
==System requirements==
 
==System requirements==
Line 178: Line 257:
 
|recGPU = NVIDIA GeForce GTX 570 or AMD Radeon HD 6970
 
|recGPU = NVIDIA GeForce GTX 570 or AMD Radeon HD 6970
 
}}
 
}}
−
{{ii}} Online features require [[Games for Windows Live]].
 
  
 
== Useful Links ==
 
== Useful Links ==

Revision as of 02:35, 1 May 2013

Template:Infobox

Batman: Arkham
Subseries of Batman
Batman: Arkham Asylum 2009
Batman: Arkham City 2011
Batman: Arkham Origins 2013
Batman: Arkham Origins Blackgate Deluxe Edition 2014
Batman: Arkham Knight 2015
Batman: Arkham VR 2017
Suicide Squad: Kill the Justice League 2024

Key points

A patch has been released in December 2011, which unfortunately failed to address all of the problems some users have been experiencing - most notably with saved games. According to this post, another patch is still in the works.
Steam Users' Forums for game series
Steam Community Discussions

Availability

Template:Availability Table

All versions require a Games For Windows Live Account to play.
All versions contain SecuROM - 5 machine limit, 10 activations per machine.

Improvements

Disable Logos

Instructions

Game data

Template:Game Location Table

Cloud syncing

Template:Save Game Cloud Syncing

Video settings

File:Batmanarkhamcity settings.jpg
Video settings.

Template:Video Settings

FOV

Instructions

Input settings

Template:Input Settings

Issues & Fixes

DLC issues

If you bought the Batman Arkham City: Arkham City Skins Pack or Arkham City Challenge Map Pack through Steam and you can't access them, go to Steam and Verify Integrity of Game Cache.

If it still doesn't work, make sure you're using an online account in GfWL instead of an offline/local account. Be warned, if you switch from an offline account to an online account you won't be able to transfer your saves to the online account (you'll still be able to use them on the offline account, though).

If you're unable to use your DLC key in GfWL or the Marketplace (it says your code is invalid or it doesn't do anything) go to Set Your Default Country or Region and select the region of your GfWL account. After that, use the search bar to go to the Batman Arkham City store page and see if the DLC you want to use is there. If it isn't, you'll have to change the region of your account to US. Remember, you can only change your account's region once a year.

Low FPS

Turn off PhysX and DX11, as both of these features seem to be resource hogs, and ensure you have the latest DirectX End-User Runtimes. If this doesn't work don't worry, Batman: Arkham City is known for this issue. Even people with the best computer setups have this problem.

Crash with error "xlive.dll is missing"

Install Games for Windows Marketplace

If it still doesn't work after that, try starting Games for Windows Marketplace and log in. If it doesn't start, try installing Windows Live Messenger and log in and then try the Marketplace again. The game should now start without the xlive.dll error.

Crash Fix – For Quad Core PCs

Instructions

Gray screen after fight with Joker

Instructions

No sound or weak sound

For Windows 7 and Vista users:

Update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.

Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.

For Windows XP users:

Reduce hardware acceleration, or set your speakers to Stereo.

GfWL Missing

For Windows 8 users:

If the game doesn't save, it may be because Games for Windows Live is not working.

To fix this, uninstall GfWL Redistributable (bundled with the game) and Games for Windows Marketplace (if installed). Then reinstall Games for Windows Marketplace.

Games for Windows Live should now appear in-game, and save will now work.

Game crashes right after launch

Instructions

Game crashes during introductory cutscene

Instructions

System requirements

Template:System Requirements

Useful Links

  • Technical Issues section of the official forum.
  • a well-written post (steam) about the way the game handles save data.
  • Alternative download for the December 2011 update. NOTE: You have to extract content.xbx, Media1.cab and setup.exe in a folder, copy TitleUpdate.msi to the same folder, and then launch setup.exe.