Difference between revisions of "Tech Support: Error Unknown"
From PCGamingWiki, the wiki about fixing PC games
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{{Infobox game | {{Infobox game | ||
|cover = Tech Support Error Unknown cover.jpg | |cover = Tech Support Error Unknown cover.jpg | ||
| Line 5: | Line 4: | ||
{{Infobox game/row/developer|Dragon Slumber}} | {{Infobox game/row/developer|Dragon Slumber}} | ||
|publishers = | |publishers = | ||
| + | {{Infobox game/row/publisher|Iceberg Interactive}} | ||
|engines = | |engines = | ||
| + | {{Infobox game/row/engine|Unity}} | ||
|release dates= | |release dates= | ||
{{Infobox game/row/date|Windows|February 27, 2019}} | {{Infobox game/row/date|Windows|February 27, 2019}} | ||
{{Infobox game/row/date|OS X|February 27, 2019}} | {{Infobox game/row/date|OS X|February 27, 2019}} | ||
{{Infobox game/row/date|Linux|February 27, 2019}} | {{Infobox game/row/date|Linux|February 27, 2019}} | ||
| + | |reception = | ||
| + | {{Infobox game/row/reception|Metacritic|tech-support-error-unknown|70}} | ||
| + | {{Infobox game/row/reception|OpenCritic|7337/tech-support-error-unknown|67}} | ||
| + | {{Infobox game/row/reception|IGDB|tech-support-error-unknown|}} | ||
| + | |taxonomy = | ||
| + | {{Infobox game/row/taxonomy/monetization | One-time game purchase }} | ||
| + | {{Infobox game/row/taxonomy/microtransactions | }} | ||
| + | {{Infobox game/row/taxonomy/modes | }} | ||
| + | {{Infobox game/row/taxonomy/pacing | }} | ||
| + | {{Infobox game/row/taxonomy/perspectives | }} | ||
| + | {{Infobox game/row/taxonomy/controls | }} | ||
| + | {{Infobox game/row/taxonomy/genres | }} | ||
| + | {{Infobox game/row/taxonomy/sports | }} | ||
| + | {{Infobox game/row/taxonomy/vehicles | }} | ||
| + | {{Infobox game/row/taxonomy/art styles | }} | ||
| + | {{Infobox game/row/taxonomy/themes | }} | ||
| + | {{Infobox game/row/taxonomy/series | }} | ||
|steam appid = 781480 | |steam appid = 781480 | ||
|steam appid side = | |steam appid side = | ||
|gogcom id = | |gogcom id = | ||
| + | |official site= https://techsupportgame.com/ | ||
|strategywiki = | |strategywiki = | ||
| + | |hltb = 62995 | ||
| + | |mobygames = tech-support-error-unknown | ||
|wikipedia = | |wikipedia = | ||
|winehq = | |winehq = | ||
| + | |license = commercial | ||
}} | }} | ||
| Line 23: | Line 45: | ||
==Availability== | ==Availability== | ||
{{Availability| | {{Availability| | ||
| − | {{Availability/row| GamersGate | | + | {{Availability/row| GamersGate | tech-support-error-unknown | Steam | | | Windows, OS X, Linux }} |
| + | {{Availability/row| Gamesplanet | 5068-1 | Steam | | | Windows, OS X, Linux }} | ||
{{Availability/row| GMG | tech-support-error-unknown-pc | Steam | | | Windows, OS X, Linux }} | {{Availability/row| GMG | tech-support-error-unknown-pc | Steam | | | Windows, OS X, Linux }} | ||
{{Availability/row| Humble | tech-support-error-unknown | Steam | | | Windows, OS X, Linux }} | {{Availability/row| Humble | tech-support-error-unknown | Steam | | | Windows, OS X, Linux }} | ||
| Line 29: | Line 52: | ||
{{Availability/row| Steam | 781480 | Steam | | | Windows, OS X, Linux }} | {{Availability/row| Steam | 781480 | Steam | | | Windows, OS X, Linux }} | ||
}} | }} | ||
| + | {{ii}} All Windows and Linux versions require {{DRM|Steam}}. | ||
==Game data== | ==Game data== | ||
===Configuration file(s) location=== | ===Configuration file(s) location=== | ||
{{Game data| | {{Game data| | ||
| − | {{Game data/config|Windows| | + | {{Game data/config|Windows|}} |
{{Game data/config|OS X|}} | {{Game data/config|OS X|}} | ||
{{Game data/config|Linux|}} | {{Game data/config|Linux|}} | ||
| Line 43: | Line 67: | ||
{{Game data/saves|Windows|{{p|userprofile\appdata\locallow}}\DragonSlumber\TechSupport\techsupport.sav}} | {{Game data/saves|Windows|{{p|userprofile\appdata\locallow}}\DragonSlumber\TechSupport\techsupport.sav}} | ||
{{Game data/saves|OS X|}} | {{Game data/saves|OS X|}} | ||
| − | {{Game data/saves|Linux|}} | + | {{Game data/saves|Linux|{{p|linuxhome}}/.config/unity3d/DragonSlumber/TechSupport/techsupport.sav}} |
}} | }} | ||
===[[Glossary:Save game cloud syncing|Save game cloud syncing]]=== | ===[[Glossary:Save game cloud syncing|Save game cloud syncing]]=== | ||
{{Save game cloud syncing | {{Save game cloud syncing | ||
| − | |discord | + | |discord = |
| − | |discord notes | + | |discord notes = |
| − | |epic games | + | |epic games launcher = |
| − | |epic games | + | |epic games launcher notes = |
| − | |gog galaxy | + | |gog galaxy = |
| − | |gog galaxy notes | + | |gog galaxy notes = |
| − | |origin | + | |origin = |
| − | |origin notes | + | |origin notes = |
| − | |steam cloud | + | |steam cloud = true |
| − | |steam cloud notes | + | |steam cloud notes = |
| − | | | + | |ubisoft connect = |
| − | | | + | |ubisoft connect notes = |
| − | |xbox cloud | + | |xbox cloud = |
| − | |xbox cloud notes | + | |xbox cloud notes = |
}} | }} | ||
| − | ==Video | + | ==Video== |
| − | {{Video | + | {{Image|TechSupportErrorUnknown-Settings.jpg|In-game settings.}} |
| + | {{Video | ||
|wsgf link = | |wsgf link = | ||
|widescreen wsgf award = | |widescreen wsgf award = | ||
| Line 71: | Line 96: | ||
|ultrawidescreen wsgf award = | |ultrawidescreen wsgf award = | ||
|4k ultra hd wsgf award = | |4k ultra hd wsgf award = | ||
| − | |widescreen resolution = | + | |widescreen resolution = true |
|widescreen resolution notes= | |widescreen resolution notes= | ||
| − | |multimonitor = | + | |multimonitor = false |
|multimonitor notes = | |multimonitor notes = | ||
|ultrawidescreen = unknown | |ultrawidescreen = unknown | ||
| Line 79: | Line 104: | ||
|4k ultra hd = unknown | |4k ultra hd = unknown | ||
|4k ultra hd notes = | |4k ultra hd notes = | ||
| − | |fov = | + | |fov = n/a |
|fov notes = | |fov notes = | ||
| − | |windowed = | + | |windowed = true |
|windowed notes = | |windowed notes = | ||
| − | |borderless windowed = | + | |borderless windowed = true |
|borderless windowed notes = | |borderless windowed notes = | ||
|anisotropic = unknown | |anisotropic = unknown | ||
| Line 89: | Line 114: | ||
|antialiasing = unknown | |antialiasing = unknown | ||
|antialiasing notes = | |antialiasing notes = | ||
| + | |upscaling = unknown | ||
| + | |upscaling tech = | ||
| + | |upscaling notes = | ||
|vsync = unknown | |vsync = unknown | ||
|vsync notes = | |vsync notes = | ||
| − | |60 fps = | + | |60 fps = true |
|60 fps notes = | |60 fps notes = | ||
| − | |120 fps = | + | |120 fps = true |
|120 fps notes = | |120 fps notes = | ||
| − | |hdr = | + | |hdr = false |
|hdr notes = | |hdr notes = | ||
| − | |color blind = | + | |ray tracing = unknown |
| + | |ray tracing notes = | ||
| + | |color blind = false | ||
|color blind notes = | |color blind notes = | ||
}} | }} | ||
| − | ==Input | + | ==Input== |
| − | {{Input | + | {{Input |
| − | |key remap = | + | |key remap = false |
| − | |key remap notes = | + | |key remap notes = Does not have any keyboard commands. |
| − | |acceleration option = | + | |acceleration option = false |
|acceleration option notes = | |acceleration option notes = | ||
| − | |mouse sensitivity = | + | |mouse sensitivity = false |
|mouse sensitivity notes = | |mouse sensitivity notes = | ||
| − | |mouse menu = | + | |mouse menu = false |
|mouse menu notes = | |mouse menu notes = | ||
| − | |invert mouse y-axis = | + | |invert mouse y-axis = false |
|invert mouse y-axis notes = | |invert mouse y-axis notes = | ||
| − | |touchscreen = | + | |touchscreen = limited |
| − | |touchscreen notes = | + | |touchscreen notes = Game supports mouse input only. So touchscreen compatibility is dependent on OS to emulate touchscreen as a mouse. |
| − | |controller support = | + | |controller support = false |
|controller support notes = | |controller support notes = | ||
|full controller = unknown | |full controller = unknown | ||
| Line 165: | Line 195: | ||
}} | }} | ||
| − | ==Audio | + | ==Audio== |
| − | {{Audio | + | {{Audio |
| − | |separate volume = | + | |separate volume = true |
| − | |separate volume notes = | + | |separate volume notes = Music and Sound Effects |
| − | |surround sound = | + | |surround sound = false |
|surround sound notes = | |surround sound notes = | ||
|subtitles = n/a | |subtitles = n/a | ||
| − | |subtitles notes = | + | |subtitles notes = Only Sound Effects are from the OS and always accompany UI feedback or actions. |
| − | |closed captions = | + | |closed captions = n/a |
| − | |closed captions notes = | + | |closed captions notes = Only Sound Effects are from the OS and always accompany UI feedback or actions. |
| − | |mute on focus lost = | + | |mute on focus lost = false |
|mute on focus lost notes = | |mute on focus lost notes = | ||
|eax support = | |eax support = | ||
| − | |eax support notes = | + | |eax support notes = |
| + | |royalty free audio = unknown | ||
| + | |royalty free audio notes = | ||
}} | }} | ||
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|shader model notes = | |shader model notes = | ||
|windows 32-bit exe = unknown | |windows 32-bit exe = unknown | ||
| − | |windows 64-bit exe = unknown | + | |windows 64-bit exe = true |
| + | |windows arm app = unknown | ||
|windows exe notes = | |windows exe notes = | ||
| − | |macos 32-bit app | + | |macos intel 32-bit app = false |
| − | |macos 64-bit app | + | |macos intel 64-bit app = true |
| + | |macos arm app = unknown | ||
|macos app notes = | |macos app notes = | ||
|linux 32-bit executable= unknown | |linux 32-bit executable= unknown | ||
|linux 64-bit executable= unknown | |linux 64-bit executable= unknown | ||
| + | |linux arm app = unknown | ||
|linux executable notes = | |linux executable notes = | ||
}} | }} | ||
Latest revision as of 16:16, 1 February 2023
 |
|
| Developers | |
|---|---|
| Dragon Slumber | |
| Publishers | |
| Iceberg Interactive | |
| Engines | |
| Unity | |
| Release dates | |
| Windows | February 27, 2019 |
| macOS (OS X) | February 27, 2019 |
| Linux | February 27, 2019 |
| Reception | |
| Metacritic | 70 |
| OpenCritic | 67 |
| Taxonomy | |
| Monetization | One-time game purchase |
 |
|
General information
Availability
| Source | DRM | Notes | Keys | OS |
|---|---|---|---|---|
| GamersGate | |
|
||
 |
|
|
||
| Green Man Gaming | |
|
||
| Humble Store | |
|
||
| Mac App Store | |
|
||
| Steam | |
|
Game data
Configuration file(s) location
| System | Location |
|---|---|
| Windows | |
| macOS (OS X) | |
| Linux |
- It's unknown whether this game follows the XDG Base Directory Specification on Linux. Please fill in this information.
Save game data location
| System | Location |
|---|---|
| Windows | %USERPROFILE%\AppData\LocalLow\DragonSlumber\TechSupport\techsupport.sav |
| macOS (OS X) | |
| Linux | $HOME/.config/unity3d/DragonSlumber/TechSupport/techsupport.sav |
Save game cloud syncing
| System | Native | Notes |
|---|---|---|
| Steam Cloud |
Video
In-game settings.
- The game engine may allow for manual configuration of the game via its variables. See the Unity page for more details.
Input
| Keyboard and mouse | State | Notes |
|---|---|---|
| Remapping | Does not have any keyboard commands. | |
| Mouse acceleration | ||
| Mouse sensitivity | ||
| Mouse input in menus | ||
| Mouse Y-axis inversion | ||
| Touchscreen optimised | Game supports mouse input only. So touchscreen compatibility is dependent on OS to emulate touchscreen as a mouse. | |
| Controller | ||
| Controller support |
| Controller types |
|---|
Audio
| Audio feature | State | Notes |
|---|---|---|
| Separate volume controls | Music and Sound Effects | |
| Surround sound | ||
| Subtitles | Only Sound Effects are from the OS and always accompany UI feedback or actions. | |
| Closed captions | Only Sound Effects are from the OS and always accompany UI feedback or actions. | |
| Mute on focus lost | ||
| Royalty free audio |
Localizations
| Language | UI | Audio | Sub | Notes |
|---|---|---|---|---|
| English |
Other information
API
| Executable | 32-bit | 64-bit | Notes |
|---|---|---|---|
| Windows | |||
| macOS (OS X) | |||
| Linux |
System requirements
| Windows | ||
|---|---|---|
| Minimum | ||
| Operating system (OS) | 7 | |
| Processor (CPU) | 1.5 GHz | |
| System memory (RAM) | 500 MB | |
| Hard disk drive (HDD) | 500 MB | |
| Video card (GPU) | 1280x720 or better video resolution in High Color mode | |
| macOS (OS X) | ||
|---|---|---|
| Minimum | ||
| Operating system (OS) | 10.6+ | |
| Processor (CPU) | 2.20 GHz | |
| System memory (RAM) | 500 MB | |
| Hard disk drive (HDD) | 500 MB | |
| Video card (GPU) | 1280x720 or better video resolution in High Color mode | |
- A 64-bit operating system is required.
| Linux | ||
|---|---|---|
| Minimum | ||
| Operating system (OS) | Ubuntu | |
| Processor (CPU) | Intel Core i5-5200 2.20 GHz | |
| System memory (RAM) | 500 MB | |
| Hard disk drive (HDD) | 500 MB | |
| Video card (GPU) | 1280x720 or better video resolution in High Color mode | |