Anonymous edits have been disabled on the wiki. If you want to contribute please login or create an account.

Warning for game developers: PCGamingWiki staff members will only ever reach out to you using the official press@pcgamingwiki.com mail address.
Be aware of scammers claiming to be representatives or affiliates of PCGamingWiki who promise a PCGW page for a game key.

Difference between revisions of "Batman: Arkham City"

From PCGamingWiki, the wiki about fixing PC games
m (updated borderless fullscreen windowed usage)
(minor cleanup, key point removed patch was released in march 2012)
Line 1: Line 1:
−
{{cleanup}}
 
 
{{infobox
 
{{infobox
 
|cover          = ArkhamCity.jpg
 
|cover          = ArkhamCity.jpg
Line 8: Line 7:
 
}}
 
}}
 
{{Series|Batman: Arkham}}
 
{{Series|Batman: Arkham}}
−
 
−
'''Key points'''
 
−
{{ii}} A patch has been released in December 2011, which unfortunately failed to address all of the problems some users have been experiencing - most notably with [[#Game data|saved games]]. According to [http://community.batmanarkhamcity.com/forums/showthread.php/14428-What-Happened-to-quot-Letting-us-know-info-about-the-new-patch-by-the-end-of-the-week-quot?p=231022#post231022 this post], another patch is still in the works.
 
  
 
{{mm}} [http://forums.steampowered.com/forums/forumdisplay.php?f=1280 Steam Users' Forums] for game series
 
{{mm}} [http://forums.steampowered.com/forums/forumdisplay.php?f=1280 Steam Users' Forums] for game series
Line 111: Line 107:
 
}}
 
}}
  
−
== Issues & Fixes ==
+
== Issues Resolved==
 +
=== DLC issues ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|DLC issues}}
 +
'''First Method:'''
  
−
=== DLC issues ===
 
 
If you bought the Batman Arkham City: Arkham City Skins Pack or Arkham City Challenge Map Pack through Steam and you can't access them, go to Steam and [[Steam#Verify Integrity of Game Cache|Verify Integrity of Game Cache]].
 
If you bought the Batman Arkham City: Arkham City Skins Pack or Arkham City Challenge Map Pack through Steam and you can't access them, go to Steam and [[Steam#Verify Integrity of Game Cache|Verify Integrity of Game Cache]].
  
−
If it still doesn't work, make sure you're using an online account in GfWL instead of an offline/local account. Be warned, if you switch from an offline account to an online account you won't be able to transfer your saves to the online account (you'll still be able to use them on the offline account, though).
+
* If it still doesn't work, make sure you're using an online account in GfWL instead of an offline/local account.  
−
 
+
{{ii}} Be warned, if you switch from an offline account to an online account you won't be able to transfer your saves to the online account (you'll still be able to use them on the offline account, though).
−
If you're unable to use your DLC key in GfWL or the Marketplace (it says your code is invalid or it doesn't do anything) go to [http://marketplace.xbox.com/Shell/ChangeLocale Set Your Default Country or Region] and select the region of your GfWL account. After that, use the search bar to go to the Batman Arkham City store page and see if the DLC you want to use is there. If it isn't, you'll have to change the region of your account to US. Remember, you can only change your account's region once a year.
 
  
 +
'''Second Method:'''
 +
# If you're unable to use your DLC key in GfWL or the Marketplace (it says your code is invalid or it doesn't do anything) go to [http://marketplace.xbox.com/Shell/ChangeLocale Set Your Default Country or Region] and select the region of your GfWL account.
 +
# After that, use the search bar to go to the Batman Arkham City store page and see if the DLC you want to use is there.
 +
# If it isn't, you'll have to change the region of your account to US. Remember, you can only change your account's region once a year.
 +
}}
 
=== Low FPS ===
 
=== Low FPS ===
−
Turn off PhysX and DX11, as both of these features seem to be resource hogs, and ensure you have the latest  [http://www.microsoft.com/en-us/download/details.aspx?id=8109 DirectX End-User Runtimes]. If this doesn't work don't worry, Batman: Arkham City is known for this issue. Even people with the best computer setups have this problem.
+
{{Fixbox|1=
−
 
+
{{Fixbox/fix|Low FPS}}
 +
Turn off PhysX and DX11, as both of these features seem to be resource hogs, and ensure you have the latest  [http://www.microsoft.com/en-us/download/details.aspx?id=8109 DirectX End-User Runtimes].
 +
}}
 
=== Crash with error "xlive.dll is missing" ===
 
=== Crash with error "xlive.dll is missing" ===
−
Install [http://www.xbox.com/LIVE/PC/DownloadClient Games for Windows Marketplace]
+
{{Fixbox|1=
−
 
+
{{Fixbox/fix|Crash with error "xlive.dll is missing"}}
−
If it still doesn't work after that, try starting Games for Windows Marketplace and log in. If it doesn't start, try installing Windows Live Messenger and log in and then try the Marketplace again. The game should now start without the xlive.dll error.
+
# Install [http://www.xbox.com/LIVE/PC/DownloadClient Games for Windows Marketplace]
−
 
+
# If it still doesn't work after that, try starting Games for Windows Marketplace and log in.  
 +
# If it doesn't start, try installing Windows Live Messenger and log in and then try the Marketplace again. The game should now start without the xlive.dll error.
 +
}}
 
=== Crash Fix – For Quad Core PCs ===
 
=== Crash Fix – For Quad Core PCs ===
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Crash Quad Core PCs}}
 
{{Fixbox/fix|Crash Quad Core PCs}}
−
1) Start the game
+
# Start the game
−
 
+
# Alt+Tab Out of the game
−
2) Alt+Tab Out of the game
+
# Open Task Manager
−
 
+
# Right click on  BatmanAC.exe
−
3) Open Task Manager
+
# Choose: "Set Affinity..."
−
 
+
# Select core 0 and 1 only. You need to run the game on two cores basically, so to avoid the crash to desktop.
−
4) Right click on  BatmanAC.exe
 
−
 
 
−
5) Choose: "Set Affinity..."
 
−
 
 
−
6) Select core 0 and 1 only. You need to run the game on two cores basically, so to avoid the crash to desktop.
 
 
}}
 
}}
 
=== Gray screen after fight with Joker ===
 
=== Gray screen after fight with Joker ===
Line 149: Line 151:
 
{{ii}} If you encounter this problem and you have the game on Steam, try validating your cache.  
 
{{ii}} If you encounter this problem and you have the game on Steam, try validating your cache.  
  
−
1) Right click on Batman: Arkham City
+
# Right click on Batman: Arkham City
−
 
+
# Select Properties
−
2) Select Properties
+
# Select Local Files
−
 
+
# Select "Check integrity of game cache files".  
−
3) Select Local Files
 
−
 
 
−
4) Select "Check integrity of game cache files".  
 
  
 
{{ii}} The process might complete too fast (less than three seconds for a game of several gigabytes). If that's the case, launch the game and load up the menu. Press Alt+F4 and GfWL will helpfully inform you that you might lose unsaved progress. Click yes to continue. Try validating your game's cache again.
 
{{ii}} The process might complete too fast (less than three seconds for a game of several gigabytes). If that's the case, launch the game and load up the menu. Press Alt+F4 and GfWL will helpfully inform you that you might lose unsaved progress. Click yes to continue. Try validating your game's cache again.
Line 162: Line 161:
 
}}
 
}}
 
=== No sound or weak sound ===
 
=== No sound or weak sound ===
−
For Windows 7 and Vista users:
+
{{Fixbox|1=
 +
{{Fixbox/fix|No sound or weak sound}}
 +
'''For Windows 7 and Vista users:'''
  
−
Update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.
+
# Update your sound card drivers.  
 +
# If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray).
 +
# If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.
  
−
Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.
+
{{ii}} Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.
  
−
For Windows XP users:
+
'''For Windows XP users:'''
  
 
Reduce hardware acceleration, or set your speakers to Stereo.
 
Reduce hardware acceleration, or set your speakers to Stereo.
−
 
+
}}
 
=== GfWL Missing ===
 
=== GfWL Missing ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|GfWL Missing}}
 
For Windows 8 users:
 
For Windows 8 users:
  
 
If the game doesn't save, it may be because Games for Windows Live is not working.
 
If the game doesn't save, it may be because Games for Windows Live is not working.
  
−
To fix this, uninstall GfWL Redistributable (bundled with the game) and Games for Windows Marketplace (if installed). Then reinstall [http://www.xbox.com/LIVE/PC/DownloadClient Games for Windows Marketplace].
+
# To fix this, uninstall GfWL Redistributable (bundled with the game) and Games for Windows Marketplace (if installed).  
 +
# Reinstall [http://www.xbox.com/LIVE/PC/DownloadClient Games for Windows Marketplace].
  
 
Games for Windows Live should now appear in-game, and save will now work.
 
Games for Windows Live should now appear in-game, and save will now work.
−
 
+
}}
 
=== Game crashes right after launch ===
 
=== Game crashes right after launch ===
 
{{Fixbox|1=
 
{{Fixbox|1=
Line 220: Line 226:
  
 
If you are using EMET and set SEHOP to opt-out, Batman Arkham City needs to be added to the opt-out list. To do this:
 
If you are using EMET and set SEHOP to opt-out, Batman Arkham City needs to be added to the opt-out list. To do this:
−
1) create an empty text file
+
 
−
2) add theses lines:
+
1) Create an empty text file
 +
 
 +
2) Add theses lines:
  
 
Windows Registry Editor Version 5.00
 
Windows Registry Editor Version 5.00
−
 
 
<code>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\BatmanAC.exe]
 
<code>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\BatmanAC.exe]
 
"DisableExceptionChainValidation"=dword:00000001</code>
 
"DisableExceptionChainValidation"=dword:00000001</code>
  
−
3) save it as batman.reg (name doesn't matter, just the .reg extension is important)
+
3) Save it as batman.reg (name doesn't matter, just the .reg extension is important)
−
4) double click it
+
 
 +
4) Double click it
 +
 
 
5) Run Arkham City
 
5) Run Arkham City
 
}}
 
}}

Revision as of 11:53, 16 May 2013

Template:Infobox

Batman: Arkham
Subseries of Batman
Batman: Arkham Asylum 2009
Batman: Arkham City 2011
Batman: Arkham Origins 2013
Batman: Arkham Origins Blackgate Deluxe Edition 2014
Batman: Arkham Knight 2015
Batman: Arkham VR 2017
Suicide Squad: Kill the Justice League 2024
Steam Users' Forums for game series
Steam Community Discussions

Availability

Template:Availability Table

All versions require a Games For Windows Live Account to play.
All versions contain SecuROM - 5 machine limit, 10 activations per machine.

Improvements

Disable Logos

Instructions

Game data

Template:Game Location Table

Save game cloud syncing

Template:Save Game Cloud Syncing

Video settings

File:Batmanarkhamcity settings.jpg
Video settings.

Template:Video Settings

FOV

Instructions

Input settings

Template:Input Settings

Issues Resolved

DLC issues

Instructions

Low FPS

Instructions

Crash with error "xlive.dll is missing"

Instructions

Crash Fix – For Quad Core PCs

Instructions

Gray screen after fight with Joker

Instructions

No sound or weak sound

Instructions

GfWL Missing

Instructions

Game crashes right after launch

Instructions

Game crashes during introductory cutscene

Instructions

System requirements

Template:System Requirements

Useful links

  • Technical Issues section of the official forum.
  • a well-written post (steam) about the way the game handles save data.
  • Alternative download for the December 2011 update. NOTE: You have to extract content.xbx, Media1.cab and setup.exe in a folder, copy TitleUpdate.msi to the same folder, and then launch setup.exe.