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Store:Uplay

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Uplay
Uplay cover
Developers
Ubisoft
Release dates
Windows July 3, 2012
Uplay at Wikipedia
Stores

Key points

DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-free or contain third-party DRM.

General information

Official Support
Ubisoft Club Support

Download[edit]

Latest version can be downloaded here.

Issues fixed[edit]

Incorrect email or password[edit]

If you can log in on the website but not when using the Uplay client and you have a long password; enter the first 14 characters of your password when logging in.

Uplay crashes during save game synchronization[edit]

Instructions[1]
  1. First, you will need to uninstall the "Ubisoft Game Launcher" or "Uplay" from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher/Uplay" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step.
  2. After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) folder.
    NOTE: Please do not skip this step, it is very important. If this folder does not exist, please go to the next step.
  3. Try resetting your HOSTS file by following the steps in the following Microsoft article.
  4. Reinstall Uplay PC from HERE.

Manage game installations and folders[edit]

Follow these steps to restore/import or move a game installation to another computer or partition.
These instructions are only applicable for games that are owned, downloaded, and played through Uplay only. For games bought on Steam, refer to the article for that platform.
Restore/import a game install folder[2]
  1. Launch Uplay.
  2. Select the game.
  3. Click on the Locate installed game button just beneath the Download button.
  4. Navigate and select <path-to-game>, then click OK.
  5. Uplay will perform a file discovery and verification pass on the selected folder and verify all game files.
  6. When Uplay have verified all game files, click on Play to launch the game.
Move an installed game to another location[2]
  1. Open the File Manager of Windows.
  2. Navigate to <path-to-game>.
  3. Move the game folder and everything contained within it to the desired location.
  4. Launch Uplay.
  5. Select the game and click on Play
  6. An error prompt about Uplay being unable to start the game should show up. Click on the Locate game folder button.
  7. Navigate and select the new <path-to-game>, then click OK.
  8. Uplay will perform a file discovery and verification pass on the selected folder and verify all game files.
  9. When Uplay have verified all game files, click on Play to launch the game from its new location.

Verify game files[edit]

Verify game files[3]
  1. Click on the game in the client list.
  2. Click on the down arrow to the right of Play.
  3. Choose Verify files.
  4. Wait for verification to complete.

References