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Difference between revisions of "Age of Empires III"

From PCGamingWiki, the wiki about fixing PC games
m (minor clean up)
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{{cleanup}}
 
 
{{Infobox
 
{{Infobox
 
|title          = Age of Empires III
 
|title          = Age of Empires III
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|uplay_notes            =
 
|uplay_notes            =
 
|gamesave_manager      =true
 
|gamesave_manager      =true
|gamesave_manager_notes =In the database
+
|gamesave_manager_notes =
 
|gamestow              =
 
|gamestow              =
 
|gamestow_notes        =
 
|gamestow_notes        =
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|borderless_windowed        =false
 
|borderless_windowed        =false
 
|borderless_windowed_notes  =
 
|borderless_windowed_notes  =
|anisotropic                =unknown
+
|anisotropic                =false
 
|anisotropic_notes          =
 
|anisotropic_notes          =
 
|antialiasing              =true
 
|antialiasing              =true
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|key_remap                  =true
 
|key_remap                  =true
 
|key_remap_notes            =
 
|key_remap_notes            =
|acceleration_option        =unknown
+
|acceleration_option        =false
 
|acceleration_option_notes  =
 
|acceleration_option_notes  =
 
|controller_support        =false
 
|controller_support        =false
 
|controller_support_notes  =
 
|controller_support_notes  =
 
}}
 
}}
 
== Terminology ==
 
These are some important reference terms that you may need to know while following instructions for repairing common issues.
 
 
* ESO: Ensemble Studios Online
 
* Scenario: A map created in the Scenario Editor. On ESO, hosted by selecting "Scenario" as the game type and selecting a file.
 
* Custom Map: A custom Random Map. Created via a text-editing program such as notepad. On ESO, hosted by selecting the "Custom Maps" checkbox.
 
* Install Location/Install Files/Game Path: Found in a variety of places, dependent upon your version. See the Game Path section above to find it.
 
  
 
==Issues fixed==
 
==Issues fixed==
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(This solution needs done every time you log in -- you might further try more steps if you wish to not have to wait every time.)
 
(This solution needs done every time you log in -- you might further try more steps if you wish to not have to wait every time.)
  
a. Log in to ESO.
+
# Log in to ESO.
 
+
# Stay on the home page and wait about 10 minutes. Do not whisper to friends, check clan, or go to any other tab.
b. Stay on the home page and wait about 10 minutes. Do not whisper to friends, check clan, or go to any other tab.
+
# After 10 minutes the problem may now be fixed. You can now leave the Home Page.
 
+
# Repeat this every time you log in.
c. After 10 minutes the problem may now be fixed. You can now leave the Home Page.
 
 
 
d. Repeat this every time you log in.
 
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Power Cycling}}
 
{{Fixbox/instructions|Power Cycling}}
a. Turn off your modem, router, and PC.
+
# Turn off your modem, router, and PC.
 
+
# Wait a few minutes.
b. Wait a few minutes.
+
# Turn them back on in the listed order.  
c. Turn them back on in the listed order.  
 
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Toggling UPnP}}
 
{{Fixbox/instructions|Toggling UPnP}}
a. Connect to your router in your browser; usually, this is done by typing 192.168.1.1 into your address bar. If that IP does not connect to your router, see your router's manual or try Googling your router brand and model.
+
# Connect to your router in your browser; usually, this is done by typing 192.168.1.1 into your address bar. If that IP does not connect to your router, see your router's manual or try Googling your router brand and model.
 
+
# Your router will prompt for your username and password. Often, this is "admin" and "admin" or "admin" and "password". See your router's manual or try Googling your router brand and model with "default password" if those don't work.
b. Your router will prompt for your username and password. Often, this is "admin" and "admin" or "admin" and "password". See your router's manual or try Googling your router brand and model with "default password" if those don't work.
+
# Find and Toggle On or Off (set it to whatever it wasn't before) UPnP. You may have to search around for this setting, or consult your manual. My router has it in Advanced: Advanced Setup: UPnP.  
c. Find and Toggle On or Off (set it to whatever it wasn't before) UPnP. You may have to search around for this setting, or consult your manual. My router has it in Advanced: Advanced Setup: UPnP.  
 
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Updating a Router}}
 
{{Fixbox/instructions|Updating a Router}}
a. Connect to your router as explained in steps 4a and 4b.
+
# Connect to your router as explained in steps 4a and 4b.
 
+
# If prompted for an update somewhere, tell it to update!
b. If prompted for an update somewhere, tell it to update!
+
# Hunt around for a check for updates button, or consult your router's manual.  
c. Hunt around for a check for updates button, or consult your router's manual.  
 
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Port Forwarding}}
 
{{Fixbox/instructions|Port Forwarding}}
a. Identify your router brand and model.
+
# Identify your router brand and model.
 
+
# Go to [http://portforward.com/ PortForward.com] and select your router brand and model, and click search.
b. Go to [http://portforward.com/ PortForward.com] and select your router brand and model, and click search.
+
# Select Age of Empires III and follow the steps given.  
c. Select Age of Empires III and follow the steps given.  
+
# You can use a site like [http://www.canyouseeme.org/ CanYouSeeMe] to ensure you have correctly opened the ports. CanYouSeeMe will only see a port if there is a server currently running on it -- a barebones server I made can be downloaded here: http://www.mediafire.com/download.php?z1twnicystbaqsz Unzip, run the .exe, and enter the desired test port.   
d. You can use a site like [http://www.canyouseeme.org/ CanYouSeeMe] to ensure you have correctly opened the ports. CanYouSeeMe will only see a port if there is a server currently running on it -- a barebones server I made can be downloaded here: http://www.mediafire.com/download.php?z1twnicystbaqsz Unzip, run the .exe, and enter the desired test port.   
 
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Port Overriding}}
 
{{Fixbox/instructions|Port Overriding}}
a. Create a user.cfg file in Documents\My Games\Age of Empires 3\startup\ OR download this one and put it there: http://www.mediafire.com/download.php?60vwb0j776qz1ag
+
# Create a user.cfg file in Documents\My Games\Age of Empires 3\startup\ OR download this one and put it there: http://www.mediafire.com/download.php?60vwb0j776qz1ag
b. The user.cfg file should contain the line OverridePort="2300"
+
# The user.cfg file should contain the line OverridePort="2300"
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Address Overriding}}
 
{{Fixbox/instructions|Address Overriding}}
a. Create a user.cfg file in Documents\My Games\Age of Empires 3\startup\ OR download this one and put it there: http://www.mediafire.com/download.php?60vwb0j776qz1ag
+
# Create a user.cfg file in Documents\My Games\Age of Empires 3\startup\ OR download this one and put it there: http://www.mediafire.com/download.php?60vwb0j776qz1ag
 
+
# The user.cfg file should contain the line OverridePort="2300"
b. The user.cfg file should contain the line OverridePort="2300"
+
# Add this line: OverrideAddress=""
 
+
# Go to http://www.whatismyip.com/ and copy and paste the IP address into the quotes. For example: OverrideAddress="64.233.191.255"
c. Add this line: OverrideAddress=""
 
d. Go to http://www.whatismyip.com/ and copy and paste the IP address into the quotes. For example: OverrideAddress="64.233.191.255"
 
 
 
 
 
 
}}
 
}}
 
11. Try setting the DMZ on your router on.
 
11. Try setting the DMZ on your router on.
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Run as Administrator}}
 
{{Fixbox/instructions|Run as Administrator}}
a. Right click on your desktop icon, and select "Properties".
+
# Right click on your desktop icon, and select "Properties".
b. Go to the compatibility tab and select "Run this program as administrator", and select "OK".
+
# Go to the compatibility tab and select "Run this program as administrator", and select "OK".
 
}}
 
}}
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Run in Compatibility Mode}}
 
{{Fixbox/instructions|Run in Compatibility Mode}}
a. Right click on your desktop icon, and select "Properties".
+
# Right click on your desktop icon, and select "Properties".
b. Go to the compatibility tab and select "Run this program in compatibility mode for:". Try all the OS options in the list. Oddly, some users report "Windows Vista (SP3)" option repairing it.
+
# Go to the compatibility tab and select "Run this program in compatibility mode for:". Try all the OS options in the list. Oddly, some users report "Windows Vista (SP3)" option repairing it.
 
}}
 
}}
  
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http://support.microsoft.com/kb/810209
 
http://support.microsoft.com/kb/810209
  
== Account Support ==
+
=== Account Support ===
 
Problems with ESO Accounts should be first solved with the [https://esoaccounts.agecommunity.com/login.aspx?ReturnUrl=%2fAccountManagement%2fDefault.aspx Account Management Tool] on the official site.
 
Problems with ESO Accounts should be first solved with the [https://esoaccounts.agecommunity.com/login.aspx?ReturnUrl=%2fAccountManagement%2fDefault.aspx Account Management Tool] on the official site.
  
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{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/instructions|Finding your Product ID}}
 
{{Fixbox/instructions|Finding your Product ID}}
1. Start the Vanilla game (not one of the expansions; launch Age of Empires III).
+
# Start the Vanilla game (not one of the expansions; launch Age of Empires III).
 
+
# Go to Help and Tools -> About.
2. Go to Help and Tools -> About.
+
# You'll find your Product Key near the bottom in this format: XXXXX-XXX-XXXXXXX-XXXXX
3. You'll find your Product Key near the bottom in this format: XXXXX-XXX-XXXXXXX-XXXXX
 
 
}}
 
}}
  

Revision as of 22:50, 10 June 2013

Template:Infobox

Age of Empires 1997
Age of Empires II: The Age of Kings 1999
Age of Mythology 2002
Age of Empires III 2005
Age of Empires Online 2011
Age of Empires II: HD Edition 2013
Age of Mythology: Extended Edition 2014
Age of Empires: Castle Siege 2014
Age of Empires: Definitive Edition 2018
Age of Empires II: Definitive Edition 2019
Age of Empires III: Definitive Edition 2020
Age of Empires IV 2021
Age of Mythology: Retold 2024

General information

Age of Empires III Site; Download for Trial Version available
Age of Empires Wikia
AgeCommunity
HeavenGames.com Large file database with lots of custom content
RTS-Sanctuary.com File database with many game replays

Availability

Template:Availability Table

Age of Empires III Complete Collection is the best version and contains all official content.

Improvements

Patches

The patches linked above will download and install much faster than the in-game updater, and more reliably.

Game data

Template:Game Location Table

Save game cloud syncing

Template:Save Game Cloud Syncing

Video settings

Template:Video Settings

Input settings

Template:Input Settings

Issues fixed

Failed to Join

This is the most common error suffered with Age of Empires III multiplayer.

This error can be caused by many problems, and consequently, there are many methods to try to repair it.

After each numbered step, attempt connecting to several games in multiplayer; only proceed to the next if you are still experiencing issues.

1. Allow Ensemble Studios Online more time to load.

Instructions

2. Try power cycling your network hardware.

Instructions

3. Ensure Age of Empires III and its expansions (age3.exe, age3x.exe, age3y.exe) are listed on your firewall's exception lists; try playing with the firewall in Gaming Mode, Low, and Off.

4. If you connect to the internet wirelessly, try a wired connection.

5. Toggle UPnP on or off.

Instructions

6. Try updating your router's firmware.

Instructions

7. Try Port Forwarding UDP and TCP ports 80, 2300-2310 to your device.

Instructions

8. Try Port Forwarding UDP and TCP 80, 2300-2340 to your device. Note the larger range of ports than step #6.

9. Override the Port to 2300.

Instructions

10. Override the game to use the correct IP address.

Instructions

11. Try setting the DMZ on your router on.

Game Crashes on Startup/Doesn't Start

An error that usually occurs on Windows 7.

After each numbered step, attempt running the game; only proceed to the next if you are still experiencing issues.

1. Ensure the game is Running as Administrator.

Instructions

2. Try running the game in compatibility mode.

Instructions

"MSXML4.0 is not installed correctly." on Startup

For this issue, see instructions here:

http://support.microsoft.com/kb/810209

Account Support

Problems with ESO Accounts should be first solved with the Account Management Tool on the official site.

If you have further problems that cannot be solved with that tool, create a Support Ticket. Be sure to include your Product ID.

Instructions

System requirements

Template:System Requirements

Template:System Requirements