Batman: Arkham City

Technical issues

During the launch week, issues were found to exist in the code-restricted content supplied with new purchases, with some customers discovering the code to be missing from their game, preventing them from obtaining the Catwoman story missions. The problem was reported by customers in Canada, in the United States and the United Kingdom. Warner Bros. issued a statement claiming that the missing codes had affected less than 0.5% of the total units sold, and provided a process for users to prove their game was purchased new in order to receive a replacement code. Upon release in the United Kingdom, a technical issue rendered the game unplayable for some players, booting them from the game with an error message that the "downloadable content is corrupt." Rocksteady European community manager Sarah Wellock claimed that the fault lay with the PlayStation Network and Xbox Live online systems. In early November, 2011, Rocksteady confirmed that it was investigating reports by numerous users that save files for the Xbox 360 version of the game were being erased without prompting, resulting in players losing their progress and being unable to complete the game. On launch, performance issues arose for the PC version when DirectX 11 features were enabled; the developer acknowledged the inconvenience and recommended to run the game with DirectX 9 while a title update was released to address this matter.

System Requirements

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