Difference between revisions of "Store:Ubisoft Connect"
From PCGamingWiki, the wiki about fixing PC games
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# First, you will need to uninstall the "Ubisoft Game Launcher" or "Uplay" from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher/Uplay" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step. | # First, you will need to uninstall the "Ubisoft Game Launcher" or "Uplay" from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher/Uplay" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step. | ||
# After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) folder.<br />'''NOTE''': Please do not skip this step, it is very important. If this folder does not exist, please go to the next step. | # After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) folder.<br />'''NOTE''': Please do not skip this step, it is very important. If this folder does not exist, please go to the next step. | ||
− | # Try resetting your HOSTS file by following the steps in the following [ | + | # Try resetting your HOSTS file by following the steps in the following [https://support.microsoft.com/kb/972034/en#FixItForMeAlways Microsoft article]. |
# Reinstall Uplay PC from [http://static3.cdn.ubi.com/orbit/launcher_installer/UplayInstaller.exe HERE]. | # Reinstall Uplay PC from [http://static3.cdn.ubi.com/orbit/launcher_installer/UplayInstaller.exe HERE]. | ||
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Revision as of 02:51, 10 March 2016
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Key points
- DRM: Digital distribution platform with accompanying client required for downloading and often playing games as well. Games can also be DRM-Free or contain third party DRM.
- Refund policy: All digital sales final; see the Returns and Cancellations page.
Issues fixed
Incorrect email or password
If you can log in on the website but not when using the Uplay client and you have a long password; enter the first 14 characters of your password when logging in.
Uplay crashes during save game synchronization
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Move game installation
- Follow these steps to restore a game installation to another computer or partition.
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Verify game files
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