Anonymous edits have been disabled on the wiki. If you want to contribute please login or create an account.

Warning for game developers: PCGamingWiki staff members will only ever reach out to you using the official press@pcgamingwiki.com mail address.
Be aware of scammers claiming to be representatives or affiliates of PCGamingWiki who promise a PCGW page for a game key.

Difference between revisions of "Troubleshooting guide/Input problems"

From PCGamingWiki, the wiki about fixing PC games
(initial version)
 
 
(6 intermediate revisions by 6 users not shown)
Line 5: Line 5:
 
===Controller not detected===
 
===Controller not detected===
 
{{ii}} For Windows, many games only support XInput controllers (see [[Glossary:Controller#XInput wrappers|XInput wrappers]] for workarounds).
 
{{ii}} For Windows, many games only support XInput controllers (see [[Glossary:Controller#XInput wrappers|XInput wrappers]] for workarounds).
−
{{ii}} For Windows, some non-controller devices show up as controllers, e.g. certain Razer products. Open the [[Device Manager]], expand Human Interface Devices, and disable the "HID-compliant game controller" entry for that device.<ref>[http://steamcommunity.com/app/211420/discussions/0/846940248799776112/ Those with Xbox360 controller issues read here! *FIXED* :: Dark Souls: Prepare to Die Edition General Discussions]</ref>
+
{{ii}} For Windows, some non-controller devices show up as controllers, e.g. certain Razer products. Open the [[Device Manager]], expand Human Interface Devices, and disable the "HID-compliant game controller" entry for that device.<ref>[https://steamcommunity.com/app/211420/discussions/0/846940248799776112/ Those with Xbox360 controller issues read here! *FIXED* :: Dark Souls: Prepare to Die Edition General Discussions]</ref>
  
 
===Constant movement or spinning===
 
===Constant movement or spinning===
 
{{ii}} For games using [[DOSBox]], edit the DOSBox configuration file and change <code>timed=true</code> to <code>timed=false</code> (if it is already set to this, try <code>timed=true</code> instead).
 
{{ii}} For games using [[DOSBox]], edit the DOSBox configuration file and change <code>timed=true</code> to <code>timed=false</code> (if it is already set to this, try <code>timed=true</code> instead).
 +
{{ii}} If you wish to disable certain games from using devices, without unplugging them or otherwise removing them, utilise the [https://github.com/briankendall/devreorder devreorder] utility to blacklist them from each game.
  
 
===Button prompts are wrong===
 
===Button prompts are wrong===
 
{{ii}} Button prompts may require additional steps even if the game supports prompts for that controller type. Some games only show generic numbers or keyboard keys when using a controller. Refer to the [[:Category:Games|individual game pages]] for game-specific solutions.
 
{{ii}} Button prompts may require additional steps even if the game supports prompts for that controller type. Some games only show generic numbers or keyboard keys when using a controller. Refer to the [[:Category:Games|individual game pages]] for game-specific solutions.
 +
 +
===Controller loses Bluetooth connectivity mid-game===
 +
Some controllers--notably the wireless Microsoft Xbox controllers--are associated with Bluetooth connectivity issues on Windows systems. The following fixes have been helpful to various users:
 +
{{ii}} Update the controller firmware, Bluetooth drivers on your computer and the Windows installation itself.
 +
{{ii}} Disable power-saving options for the controller. Go to start, search and open the Device Manager. Then under ''Human Interface Devices'', right-click on the controller device (e.g., ''Bluetooth LE XINPUT compatible input device'' for the Xbox controller) and selection ''Properties''. Under the ''Power Management'' tab, uncheck the ''Allow the computer to turn off this device to save power'' option.
 +
{{ii}} Repeat the above process for the Bluetooth adapter itself by going into ''Device Manager'', opening the ''Bluetooth'' group and selecting ''Inter(R) Wireless Bluetooth(R)'' or whichever happens to correspond to your Bluetooth adapter. Disable power-savings as in the preceding bullet point.
 +
{{ii}} On Windows 11: go to Bluetooth settings and select the ''More Bluetooth settings'' option towards the bottom of the window. Uncheck ''Alert me when a new Bluetooth device wants to connect''.
 +
{{ii}} Purchase a third-party USB Bluetooth adapter and attempt connecting through that adapter instead of your on-board Bluetooth device. This is the last resort solution and not recommended until all alternative solutions have been attempted.
 +
Reboot the computer after changing any of the above.
  
 
==Mouse problems==
 
==Mouse problems==
 
===Windows 8.1 and later===
 
===Windows 8.1 and later===
−
* Mouse input is incorrectly scaled: set the application compatibility to Disable display scaling on high DPI settings.<ref>[https://support.microsoft.com/kb/2907016 Mouse input in some games is incorrectly scaled on high-DPI devices]</ref>
+
* Mouse input is incorrectly scaled: set the application compatibility to Disable display scaling on high DPI settings.<ref>{{Refurl|url=https://support.microsoft.com/kb/2907016|title=Mouse input in some games is incorrectly scaled on high-DPI devices|date=May 2023}}</ref>
−
* Mouse pointer stutters or freezes: Use the [https://support.microsoft.com/kb/2908279 fixit tool] or make a compatibility package with NoDTToDITMouseBatch.<ref>[https://support.microsoft.com/kb/2908279 Mouse pointer stutters or freezes when you play certain games in Windows 8.1 and Windows Server 2012 R2]</ref>
+
* Mouse pointer stutters or freezes: Use the [https://support.microsoft.com/kb/2908279 fixit tool] or make a compatibility package with NoDTToDITMouseBatch.<ref>{{Refurl|url=https://support.microsoft.com/kb/2908279|title=Mouse pointer stutters or freezes when you play certain games in Windows 8.1 and Windows Server 2012 R2|date=May 2023}}</ref>
 
* Problems using keyboard and touchpad simultaneously: see [https://support.microsoft.com/kb/2907018 Button clicks for internal touchpads and pointing sticks are not responsive while or shortly after the keyboard is used].
 
* Problems using keyboard and touchpad simultaneously: see [https://support.microsoft.com/kb/2907018 Button clicks for internal touchpads and pointing sticks are not responsive while or shortly after the keyboard is used].
  
 
==Remapping problems==
 
==Remapping problems==
 
===Can't change bindings or bindings lost on game restart===
 
===Can't change bindings or bindings lost on game restart===
−
{{ii}} Many older Windows games (released around 2006 or earlier) require the [https://community.pcgamingwiki.com/files/file/58-microsoft-directinput-mapper/ Microsoft DirectInput Mapper] which is not included with Vista due to <code>IDirectInput8::ConfigureDevices</code> being deprecated.<ref>[https://msdn.microsoft.com/en-us/library/windows/desktop/microsoft.directx_sdk.idirectinput8.idirectinput8.configuredevices.aspx#remarks IDirectInput8::ConfigureDevices Method - Windows Dev Center - Desktop]</ref> Download it manually to fix the error.
+
{{ii}} Many older Windows games (released around 2006 or earlier) require the [https://community.pcgamingwiki.com/files/file/58-microsoft-directinput-mapper/ Microsoft DirectInput Mapper] which is not included with Vista due to <code>IDirectInput8::ConfigureDevices</code> being deprecated.<ref>{{Refurl|url=https://msdn.microsoft.com/en-us/library/windows/desktop/microsoft.directx_sdk.idirectinput8.idirectinput8.configuredevices.aspx#remarks|title=IDirectInput8::ConfigureDevices Method - Windows Dev Center - Desktop|date=May 2023}}</ref> Download it manually to fix the error.
  
 
{{References}}
 
{{References}}

Latest revision as of 11:45, 25 June 2023

This page is a stub: it lacks content and/or basic article components. You can help to expand this page by adding an image or additional information.

Controller problems

Controller not detected

For Windows, many games only support XInput controllers (see XInput wrappers for workarounds).
For Windows, some non-controller devices show up as controllers, e.g. certain Razer products. Open the Device Manager, expand Human Interface Devices, and disable the "HID-compliant game controller" entry for that device.[1]

Constant movement or spinning

For games using DOSBox, edit the DOSBox configuration file and change timed=true to timed=false (if it is already set to this, try timed=true instead).
If you wish to disable certain games from using devices, without unplugging them or otherwise removing them, utilise the devreorder utility to blacklist them from each game.

Button prompts are wrong

Button prompts may require additional steps even if the game supports prompts for that controller type. Some games only show generic numbers or keyboard keys when using a controller. Refer to the individual game pages for game-specific solutions.

Controller loses Bluetooth connectivity mid-game

Some controllers--notably the wireless Microsoft Xbox controllers--are associated with Bluetooth connectivity issues on Windows systems. The following fixes have been helpful to various users:

Update the controller firmware, Bluetooth drivers on your computer and the Windows installation itself.
Disable power-saving options for the controller. Go to start, search and open the Device Manager. Then under Human Interface Devices, right-click on the controller device (e.g., Bluetooth LE XINPUT compatible input device for the Xbox controller) and selection Properties. Under the Power Management tab, uncheck the Allow the computer to turn off this device to save power option.
Repeat the above process for the Bluetooth adapter itself by going into Device Manager, opening the Bluetooth group and selecting Inter(R) Wireless Bluetooth(R) or whichever happens to correspond to your Bluetooth adapter. Disable power-savings as in the preceding bullet point.
On Windows 11: go to Bluetooth settings and select the More Bluetooth settings option towards the bottom of the window. Uncheck Alert me when a new Bluetooth device wants to connect.
Purchase a third-party USB Bluetooth adapter and attempt connecting through that adapter instead of your on-board Bluetooth device. This is the last resort solution and not recommended until all alternative solutions have been attempted.

Reboot the computer after changing any of the above.

Mouse problems

Windows 8.1 and later

Remapping problems

Can't change bindings or bindings lost on game restart

Many older Windows games (released around 2006 or earlier) require the Microsoft DirectInput Mapper which is not included with Vista due to IDirectInput8::ConfigureDevices being deprecated.[4] Download it manually to fix the error.


References