Difference between revisions of "Store:Ubisoft Connect"
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Uplay is a launcher client included with many Ubisoft games. It includes friends lists, achievements and other features. It doubles as [[Digital rights management (DRM)|DRM]]. | Uplay is a launcher client included with many Ubisoft games. It includes friends lists, achievements and other features. It doubles as [[Digital rights management (DRM)|DRM]]. | ||
| − | + | =Issues fixed= | |
| − | + | ==Incorrect email or password== | |
If you can log in on the website but not when using the Uplay client and you have a long password; enter the first 14 characters of your password when logging in. | If you can log in on the website but not when using the Uplay client and you have a long password; enter the first 14 characters of your password when logging in. | ||
| + | |||
| + | ==Uplay crashes during save game synchronization== | ||
| + | {{Fixbox|1= | ||
| + | {{Fixbox/fix|Description|ref=<ref>https://support.ubi.com/en-gb/faq.aspx?platformid=60&productid=2716&faqid=kA030000000eSrvCAE</ref>}} | ||
| + | # First, you will need to uninstall the "Ubisoft Game Launcher" or "Uplay" from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher/Uplay" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step. | ||
| + | # After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) folder.<br />'''NOTE''': Please do not skip this step, it is very important. If this folder does not exist, please go to the next step. | ||
| + | # Try resetting your HOSTS file by following the steps in the following [http://support.microsoft.com/kb/972034/en#FixItForMeAlways Microsoft article]. | ||
| + | # Reinstall Uplay PC from [http://static3.cdn.ubi.com/orbit/launcher_installer/UplayInstaller.exe HERE]. | ||
| + | }} | ||
| + | |||
| + | =References= | ||
| + | <references/> | ||
[[Category:Digital Rights Management]] | [[Category:Digital Rights Management]] | ||
[[Category:Digital Distribution]] | [[Category:Digital Distribution]] | ||
Revision as of 15:38, 7 July 2014
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Uplay is a launcher client included with many Ubisoft games. It includes friends lists, achievements and other features. It doubles as DRM.
Issues fixed
Incorrect email or password
If you can log in on the website but not when using the Uplay client and you have a long password; enter the first 14 characters of your password when logging in.
Uplay crashes during save game synchronization
| Instructions |
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