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This solution could be from a corrupted install, or from a disagreement between the 32-bit game and a 64-bit operating system. Before assuming it's the second problem, please uninstall and re-install the game.
If the re-installation does not solve the problem, then you will have to find a different version of the game from a different store using the sources above in the Availability section. The GOG.com version is known to be the most stable under these circumstances.