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Age of Empires III

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Age of Empires 1997
Age of Empires II: The Age of Kings 1999
Age of Mythology 2002
Age of Empires III 2005
Age of Empires Online 2011
Age of Empires II: HD Edition 2013
Age of Mythology: Extended Edition 2014
Age of Empires: Castle Siege 2014
Age of Empires: Definitive Edition 2018
Age of Empires II: Definitive Edition 2019
Age of Empires III: Definitive Edition 2020
Age of Empires IV 2021
Age of Mythology: Retold 2024

General information

Age of Empires III Site; Download for Trial Version available
Age of Empires Wikia
AgeCommunity
HeavenGames.com Large file database with lots of custom content
RTS-Sanctuary.com File database with many game replays

Availability

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Age of Empires III Complete Collection is the best version and contains all official content.

Improvements

Patches

The patches linked above will download and install much faster than the in-game updater, and more reliably.

Game data

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Save game cloud syncing

Template:Save Game Cloud Syncing

Video settings

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Input settings

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Terminology

These are some important reference terms that you may need to know while following instructions for repairing common issues.

  • ESO: Ensemble Studios Online
  • Scenario: A map created in the Scenario Editor. On ESO, hosted by selecting "Scenario" as the game type and selecting a file.
  • Custom Map: A custom Random Map. Created via a text-editing program such as notepad. On ESO, hosted by selecting the "Custom Maps" checkbox.
  • Install Location/Install Files/Game Path: Found in a variety of places, dependent upon your version. See the Game Path section above to find it.

Issues fixed

Failed to Join

This is the most common error suffered with Age of Empires III multiplayer.

This error can be caused by many problems, and consequently, there are many methods to try to repair it.

After each numbered step, attempt connecting to several games in multiplayer; only proceed to the next if you are still experiencing issues.

1. Allow Ensemble Studios Online more time to load.

Instructions

2. Try power cycling your network hardware.

Instructions

3. Ensure Age of Empires III and its expansions (age3.exe, age3x.exe, age3y.exe) are listed on your firewall's exception lists; try playing with the firewall in Gaming Mode, Low, and Off.

4. If you connect to the internet wirelessly, try a wired connection.

5. Toggle UPnP on or off.

Instructions

6. Try updating your router's firmware.

Instructions

7. Try Port Forwarding UDP and TCP ports 80, 2300-2310 to your device.

Instructions

8. Try Port Forwarding UDP and TCP 80, 2300-2340 to your device. Note the larger range of ports than step #6.

9. Override the Port to 2300.

Instructions

10. Override the game to use the correct IP address.

Instructions

11. Try setting the DMZ on your router on.

Game Crashes on Startup/Doesn't Start

An error that usually occurs on Windows 7.

After each numbered step, attempt running the game; only proceed to the next if you are still experiencing issues.

1. Ensure the game is Running as Administrator.

Instructions

2. Try running the game in compatibility mode.

Instructions

"MSXML4.0 is not installed correctly." on Startup

For this issue, see instructions here:

http://support.microsoft.com/kb/810209

Account Support

Problems with ESO Accounts should be first solved with the Account Management Tool on the official site.

If you have further problems that cannot be solved with that tool, create a Support Ticket. Be sure to include your Product ID.

Instructions

System requirements

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