The Crew

This product is no longer playable in any capacity. It is covered here for historical reference.

The Crew

Developers
	Ivory Tower
	Ubisoft Reflections
Publishers
	Ubisoft
Engines
	Babel
Release dates
Windows	December 2, 2014
Taxonomy
Monetization	One-time game purchase
Microtransactions	Infinite spend, Currency
Modes	Singleplayer, Multiplayer
Pacing	Real-time
Perspectives	Third-person, First-person
Controls	Direct control
Genres	Racing, MMO
Vehicles	Street racing, Off-roading, Truck, Motorcycle
Art styles	Realistic
Themes	Contemporary, North America
Series	The Crew

The Crew
The Crew	2014
The Crew 2	2018
The Crew Motorfest	2023

Warnings

This game requires a constant internet connection for all game modes.

The Crew was an online-only racing game developed by Ubisoft Ivory Tower and Ubisoft Reflections and published by Ubisoft. It was the first game in The Crew series.

The Crew was released for Windows on December 2, 2014. The Wild Run expansion was released on November 17, 2015, in an update that also introduced a major graphical overhaul to the game. The Calling All Units expansion was released on November 29, 2016; the Wild Run expansion was delisted and reintegrated into Calling All Units on the same date.

On December 14, 2023, Ubisoft delisted The Crew and its expansions from digital platforms and announced that the servers would be shut down on March 31, 2024. The company did so on that date, rendering the game unplayable. Since then, the company has also removed the game and its associated digital licenses from the accounts that previously owned it, rendering it impossible to even download or launch the game.

General information

The game is no longer playable after the servers were shut down on March 31, 2024.

PC Report: The Crew

Game manual is located in <path-to-game>\Support\.

Official forums

Steam Community Discussions

Availability

Source	DRM	Notes	Keys	OS
Retail
Epic Games Store (unavailable)		Ultimate Edition also available.
GamersGate (unavailable)		Ultimate Edition also available.
(unavailable)		Ultimate Edition also available.
Green Man Gaming (unavailable)		Ultimate Edition also available.
Humble Store (unavailable)		Ultimate Edition also available.
Steam (unavailable)		Ultimate Edition also available.
Ubisoft Store (unavailable)		Ultimate Edition also available, included with Ubisoft+.

All versions require Ubisoft Connect and VMProtect DRM and a constant internet connection for all game modes.

Version differences

The Ultimate Edition is a complete edition containing the base game and all DLC, except for Ubisoft Connect, which lacks Street Edition Pack.

Demo

A free trial is available on both Steam and Ubisoft Connect.

Monetization

DLC and expansion packs

Name	Notes
Calling All Units	Included Wild Run expansion
Extreme Car Pack	Included with the Season Pass
Raid Car Pack	Included with the Season Pass
Season Pass
Speed Car Pack	Included with the Season Pass
Street Edition Pack	Initially available as exclusive pre-order content
Vintage Car Pack	Included with the Season Pass
Wild Run	Expansion was delisted after the release of Calling All Units, which includes Wild Run.

Microtransactions

No microtransactions information; you can edit this page to add it.

Game data

Game settings

Configuration file(s) location

System	Location
Windows	%USERPROFILE%\Documents\The Crew\
Steam Play (Linux)	<Steam-folder>/steamapps/compatdata/241560/pfx/

Save game data location

All save game data is stored online on Ubisoft's servers.

Save game cloud syncing

System	Native	Notes
Epic Games Launcher
Steam Cloud
Ubisoft Connect

Video

Graphics settings

Graphics feature	State	WSGF	Notes
Widescreen resolution			Minimum selectable resolution is 1152x648. See Widescreen resolution.
Multi-monitor
Ultra-widescreen
4K Ultra HD
Field of view (FOV)		FOV slider is greyed out on 16:9 and 16:10 resolutions.
Windowed
Borderless fullscreen windowed
Anisotropic filtering (AF)		See the glossary page for potential workarounds.
Anti-aliasing (AA)		FXAA, TAA, up to 8x MSAA, TXAA 4x.
Vertical sync (Vsync)
60 FPS
120+ FPS		Choice of 30 FPS or 60 FPS cap.
High dynamic range display (HDR)		See the glossary page for potential alternatives.

Widescreen resolution

Modify resolutions
Go to %USERPROFILE%\Documents\The Crew\ Open PCScalability.xml with a text editor Adjust accordingly: DesktopResX and DesktopResY for fullscreen and borderless fullscreen resolutions Width and Height for windowed resolution Save your changes Notes Appearance value controls window status. 0 is windowed, 1 is borderless, 2 is fullscreen

Input

Keyboard and mouse	State	Notes
Remapping		Mouse buttons cannot be assigned.
Mouse acceleration
Mouse sensitivity
Mouse input in menus
Mouse Y-axis inversion
Controller
Controller support		For problematic DirectInput controller, use x360ce 64 bit. Rename xinput1_3.dll to xinput9_1_0.dll.
Full controller support
Controller remapping
Controller sensitivity
Controller Y-axis inversion

Controller types

XInput-compatible controllers
Xbox button prompts
Impulse Trigger vibration

PlayStation controllers

Generic/other controllers		Wheels are fully supported.
Button prompts

Additional information
Controller hotplugging
Haptic feedback
Digital movement supported
Simultaneous controller+KB/M		Rapidly changes button prompts.

• 

  Input settings

• 

  Wheel settings

• 

  Controls mapping (1/3)

• 

  Controls mapping (2/3)

• 

  Controls mapping (3/3)

• 

  Default controller mapping

Audio

Audio settings

Audio feature	State	Notes
Separate volume controls		Overall, Vehicle Sounds, Music, Voices, UI Sounds, FX
Surround sound		Up to 7.1 output.
Subtitles
Closed captions
Mute on focus lost
Royalty free audio

Localizations

Language	UI	Audio	Sub	Notes
English
Czech
Danish
Dutch
Finnish
French
German
Italian
Japanese
Norwegian
Polish
Brazilian Portuguese
Russian
Spanish
Swedish

Network

Multiplayer types

Type	Native	Players	Notes
Local play
LAN play
Online play		8

Connection types

Type	Native	Notes
Matchmaking		Seamless instancing; only eight players in an instance at any time.
Peer-to-peer
Dedicated
Self-hosting
Direct IP

VR support

3D modes	State	Notes
Nvidia 3D Vision		See Helix Mod: The Crew (DX11).

Devices
TrackIR		Supports: Yaw, Pitch, Roll, X, Y, Z.

Issues unresolved

Unreliable performance

Due to the game being designed for 30 fps, many users report erratic performance at higher framerates, including stuttering and severe framerate drops.

These issues are observed regardless of detail settings and resolution, even on high-end systems.

(partial fix) Limit framerate to 30 fps[citation needed]
Locking the framerate at 30 fps (in video options) seems to alleviate most of the problems, resulting in much smoother overall gameplay.

(partial fix) Set borderless windowed mode in game video options[citation needed]
Can give greater stability boost than above. Combine both.

The game shows white screen during ingame daytime on AMD cards

(partial fix) Downgrade to 18.2.1 version drivers or older
Developer is informed about the issue.

Change the camera[citation needed]

Disable all Uplay, Steam, Fraps, MSI Afterburner overlays[citation needed]

Update your drivers to at least 18.5.2 version[citation needed]
The problem is entirely fixed by these driver's version and later.

Other information

API

Technical specs	Supported	Notes
Direct3D	11

Executable	32-bit	64-bit	Notes
Windows			Launcher is 32-bit, game is 64-bit.

Middleware

	Middleware	Notes
Physics	Havok
Audio	FMOD
Interface	Scaleform
Cutscenes	Bink Video

System requirements

Windows
	Minimum	Recommended
Operating system (OS)	7 SP1	8, 8.1
Processor (CPU)	AMD Phenom II X4 945 3.0 GHz Intel Core 2 Quad Q9300 2.5 GHz	AMD FX-8150 3.6 GHz Intel Core i7-2600K 3.4 GHz
System memory (RAM)	4 GB	8 GB
Hard disk drive (HDD)	15 GB
Video card (GPU)	AMD Radeon HD 5870 Nvidia GeForce GTX 460 1 GB of VRAM DirectX 11 compatible Shader model 5.0 support	AMD Radeon HD 7870 Nvidia GeForce GTX 680 2 GB of VRAM

A 64-bit operating system is required.

The minimum requirements are for 30 FPS; the recommended ones are for 60 FPS.