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Difference between revisions of "Tribes: Ascend"

From PCGamingWiki, the wiki about fixing PC games
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=== Patcher Client Error "Decompression Timed Out" ===
 
=== Patcher Client Error "Decompression Timed Out" ===
After downloading the game or updates via the Hi-Rez Studio's patcher, it may freeze or move excruciatingly slowly during the decompression stage, eventually resulting in the error message "Decompression Timed Out". This is often due to an anti-virus program attempting to scan the files while they are being decompressed. Disabling your virus scanner may solve this issue.
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{{Fixbox|1=
 +
{{Fixbox/fix|Decompression Timed Out}}
 +
{{ii}} After downloading the game or updates via the Hi-Rez Studio's patcher, it may freeze or move excruciatingly slowly during the decompression stage, eventually resulting in the error message "Decompression Timed Out".
  
If disabling your anti-virus does not solve this issue, the uncompressed files can be downloaded directly by opening up the options menu, selecting the "Troubleshooting and Diagnostics" button and hitting the "Validate/Repair" button.
+
Fixes:
 +
# Disabling your virus scanner may just solve it. This is often due to an anti-virus program attempting to scan the files while they are being decompressed.
 +
# If disabling your anti-virus does not solve this issue, the uncompressed files can be downloaded directly by opening up the options menu, selecting the "Troubleshooting and Diagnostics" button and hitting the "Validate/Repair" button.
 +
}}
  
=== Error Message:"Failed to start the Hi-Rez Studios Authenticate And Update Service" or Launcher is stuck at Validating ===
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=== "Failed to start the Hi-Rez Studios Authenticate And Update Service" or stuck at Validating ===
# Run "Hi Rez Diagnostics and Support" from the Start menu as an administrator, click "Restart Service". If that fails, delete the "C:\ProgramData\Hi-Rez Studios" folder and reinstall.
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{{Fixbox|1=
 +
{{Fixbox/fix|Failed to start the Hi-Rez Studios Authenticate And Update Service}}
 +
# Run "Hi-Rez Diagnostics and Support" from the Start menu as an administrator, click "Restart Service". If that fails, delete the "C:\ProgramData\Hi-Rez Studios" or "C:\Documents and Settings\All Users\Application Data\Hi-Rez Studios" folder and reinstall.
 
# Go to Start -> Run -> type "Services.msc" and hit Enter. This will show a list of your system's services. Scroll down to "Hi-Rez Studios Authenticate and Update Service". Right-click that and select "Restart" if it's running, or if it's stopped, select "Start". Also make sure that it's startup type is "Automatic".
 
# Go to Start -> Run -> type "Services.msc" and hit Enter. This will show a list of your system's services. Scroll down to "Hi-Rez Studios Authenticate and Update Service". Right-click that and select "Restart" if it's running, or if it's stopped, select "Start". Also make sure that it's startup type is "Automatic".
 
# Repair the .NET Framework by following the steps outlined [http://support.microsoft.com/kb/306160 here].
 
# Repair the .NET Framework by following the steps outlined [http://support.microsoft.com/kb/306160 here].
 
# Uninstall the "Hi-Rez Authentication and Update service" via the Control Panel. Reboot.
 
# Uninstall the "Hi-Rez Authentication and Update service" via the Control Panel. Reboot.
 
# Reinstall the entire game:
 
# Reinstall the entire game:
## If not using Steam: run the game installer again from [http://hirez.http.internapcdn.net/hirez/InstallHiRezGamesEnglish.exe here].
+
:* If not using Steam: run the game installer again from [http://hirez.http.internapcdn.net/hirez/InstallHiRezGamesEnglish.exe here].
## If using Steam: Right-click Tribes: Ascend in the Library then click "Delete Local Game Content". Ensure the "C:\Program Files (x86)\Steam\steamapps\common\Tribes", "C:\ProgramData\Hi-Rez Studios", and "C:\Program Files (x86)\Hi-Rez Studios" folders have been deleted. You may need to stop the "Hi-Rez Studios Authenticate and Update Service" first (see step 2).<ref>http://forum.hirezstudios.com/phpbb/viewtopic.php?f=314&t=76829</ref>
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:* If using Steam: Right-click Tribes: Ascend in the Library then click "Delete Local Game Content". Ensure the "C:\Program Files (x86)\Steam\steamapps\common\Tribes", "C:\ProgramData\Hi-Rez Studios", and "C:\Program Files (x86)\Hi-Rez Studios" folders have been deleted. You may need to stop the "Hi-Rez Studios Authenticate and Update Service" first (see step 2).<ref>http://forum.hirezstudios.com/phpbb/viewtopic.php?f=314&t=76829</ref>
## Alternatively, [http://hirez.http.internapcdn.net/hirez/ManualUninstallHiRezLauncher.exe this uninstaller] has been provided by Hi-Rez Studios support. Run this program as administrator and when it brings up a command prompt, you will need to type 'OK' and hit enter for the program to remove the files. After the program is finished and your computer is restarted, download and install a fresh version of the Hi-Rez Update Service [http://www.globalagendagame.com/download/ here].
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:* Alternatively, [http://hirez.http.internapcdn.net/hirez/ManualUninstallHiRezLauncher.exe this uninstaller] has been provided by Hi-Rez Studios support. Run this program as administrator and when it brings up a command prompt, you will need to type 'OK' and hit enter for the program to remove the files. After the program is finished and your computer is restarted, download and install a fresh version of the Hi-Rez Update Service [http://www.globalagendagame.com/download/ here].
 +
}}
  
=== Error Message:"Cannot find the Hi-Rez installation" (Steam) ===
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=== "Cannot find the Hi-Rez installation" (Steam) ===
0) Uninstall non-Steam T:A (you may want to delete manually all remaining files ; killing a Hirez-related Windows service will be necessary. Windows will tell you)
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{{Fixbox|1=
 
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{{Fixbox/fix|Cannot find the Hi-Rez installation|ref=<ref>http://forums.steampowered.com/forums/showpost.php?p=31566934&postcount=2</ref>}}
1) Go to \Steam\SteamApps\common\tribes\Binaries\Redist
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# Uninstall non-Steam T:A (you may want to delete manually all remaining files ; killing a Hirez-related Windows service will be necessary. Windows will tell you)
 
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# Go to \Steam\SteamApps\common\tribes\Binaries\Redist
2) Launch InstallHirezService.exe
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# Launch InstallHirezService.exe (If it displays something about updating, agree and launch it again.)
 
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# If it displays something about uninstalling something, agree.
2b) (If it displays something about updating, agree and launch it again.)
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# Launch Tribes Ascend from your Steam library.
 
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# Prerequisites install properly, game starts.
3) If it displays something about uninstalling something, agree.
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{{ii}} WARNING: There have been instances of Visual C++/.NET framework libraries being somehow affected by this.
 
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}}
4) Launch Tribes Ascend from your Steam library.
 
 
 
5) Prerequisites install properly, game starts.
 
 
 
WARNING: There have been instances of Visual C++/.NET framework libraries being somehow affected by this.<ref>http://forums.steampowered.com/forums/showpost.php?p=31566934&postcount=2</ref>
 
  
 
=== Stuttering ===
 
=== Stuttering ===
Disable PhysX (switch it to CPU) in the Nvidia control panel.<ref>http://forum.hirezstudios.com/phpbb/viewtopic.php?f=314&t=63953&st=0&sk=t&sd=a&start=20</ref>
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{{Fixbox|1=
 +
{{Fixbox/fix|Stuttering|ref=<ref>http://forum.hirezstudios.com/phpbb/viewtopic.php?f=314&t=63953&st=0&sk=t&sd=a&start=20</ref>}}
 +
* Disable PhysX (switch it to CPU) in the Nvidia control panel.
 +
}}
  
 
=== Chat Issues ===
 
=== Chat Issues ===
As of the game's release, players will oftentimes be unable to send a chat message. While you can bring up the chat box and type the message, pressing enter will sometimes do nothing. This can be fixed by restarting the game.
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{{Fixbox|1=
 
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{{Fixbox/fix|Chat issues}}
=== Physics Glitches ===
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{{ii}} As of the game's release, players will oftentimes be unable to send a chat message. While you can bring up the chat box and type the message, pressing enter will sometimes do nothing. This can be fixed by restarting the game.
Tribes: Ascend features a number of physics issues that will sometimes propel the player at high speeds when they hit certain objects at high speeds.  One example of this is the flag stand on Raindance, which can throw the player into the air, sometimes hitting the invisible ceiling.  This has been an issue since at least beta; likely alpha as well.
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}}
  
 
=== Extreme Stuttering even in the UI ===
 
=== Extreme Stuttering even in the UI ===
If you have the DirectX SDK installed (usually only developers), ensure that the 32-bit DirectX Control Panel (i.e. the DirectX Control Panel without "64-bit" in the title) is set to the Retail Version of DirectX 9. Find the DirectX Control Panel in the Start Menu, under Programs. On Vista or Windows 7, just type "DirectX" into the search.
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{{Fixbox|1=
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{{Fixbox/fix|Extreme stuttering}}
 +
# If you have the DirectX SDK installed (usually only developers), ensure that the 32-bit DirectX Control Panel (i.e. the DirectX Control Panel without "64-bit" in the title) is set to the Retail Version of DirectX 9.
 +
{{ii}} Find the DirectX Control Panel in the Start Menu, under Programs. On Vista or Windows 7, just type "DirectX" into the search.
 +
}}
  
 
=== "XINPUT1_3.DLL is missing" when clicking play on launcher===
 
=== "XINPUT1_3.DLL is missing" when clicking play on launcher===
This can be fixed by reinstalling DirectX, either by visiting http://www.microsoft.com/en-us/download/details.aspx?id=35 or by navigating to the [Tribes installation folder]\Binaries\Redist and clicking directx_Jun2010_redist.exe.
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{{Fixbox|1=
 +
{{Fixbox/fix|XINPUT1_3.DLL}}
 +
This can be fixed by reinstalling DirectX, either by:
 +
# Visiting [http://www.microsoft.com/en-us/download/details.aspx?id=35 Microsoft DirectX 9 page] or
 +
# Navigating to the [[#Game install directory|Tribes installation folder]]\Binaries\Redist and clicking directx_Jun2010_redist.exe.
 +
}}
 +
 
 +
== Issues Unresolved ==
 +
=== Physics Glitches ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Physics}}
 +
{{ii}} Tribes: Ascend features a number of physics issues that will sometimes propel the player at high speeds when they hit certain objects at high speeds.  One example of this is the flag stand on Raindance, which can throw the player into the air, sometimes hitting the invisible ceiling. This has been an issue since at least beta; likely alpha as well.
 +
}}
  
 
== Unresolved Issues ==
 
== Unresolved Issues ==

Revision as of 20:37, 5 March 2013

Template:Infobox Tribes (series)

General information

Steam Users' Forum
Steam Community Discussions
Official Forum
Tribes Ascend Wiki
Tribes Subreddit

Availability

Template:Availability Table

Hi-Rez has also made GOTY edition available which unlocks all classes, perks and equipment. It's available for purchase through Steam or in-game.

Improvements

Editing tribes.ini

An explanation to the various items in the game's ini file can be found here.

  • The ini can be modified to lower graphics further than the in game menus allow to boost performance, remove the native 60 fps lock, heighten graphics to more than the game normally allows or otherwise make specific choices as to what graphics should be shown.

Reducing mouse input lag

In Documents\My Games\Tribes Ascend\TribesGame\Config\tribes.ini add the line OneFrameThreadLag=False after DirectionalLightmaps=True.

Safe Mode

Hi-Rez added the option to run Tribes: Ascend in safe mode, which runs the game with default settings and lowest texture quality. To access safe mode, open the Tribes: Ascend Launcher, click the settings icon, and enable “Run game in safe mode.”

Game data

Template:Game Location Table

Video settings

Template:Video Settings

Forcing resolution if not in the game menu

Instructions

Field of view (FOV)

FOV 60 FOV 120
TribesAscend-60FOV.jpg
TribesAscend-120FOV.jpg

Input settings

Template:Input Settings

Issues and Fixes

Crash after hitting Play on AMD graphic cards

Instructions

No Cursor In EULA And Menu Buttons Launch Issues

Instructions

Patcher Client Error "Decompression Timed Out"

Instructions

"Failed to start the Hi-Rez Studios Authenticate And Update Service" or stuck at Validating

Instructions

"Cannot find the Hi-Rez installation" (Steam)

Instructions

Stuttering

Instructions

Chat Issues

Instructions

Extreme Stuttering even in the UI

Instructions

"XINPUT1_3.DLL is missing" when clicking play on launcher

Instructions

Issues Unresolved

Physics Glitches

Instructions

Unresolved Issues

Stuck on map loading.[1]

System requirements

Template:System Requirements

Additional Reading

References