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Diablo III

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Revision as of 04:01, 10 March 2014 by Garrett (talk | contribs) (→‎Installation Issues: removed beta steps (beta is long over))
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Diablo III
Cover image missing, please upload it
Developers
Blizzard Entertainment
Release dates
Windows May 15, 2012
macOS (OS X) May 15, 2012
Diablo III on Wikipedia

Warnings

This game requires a constant internet connection for all game modes.
Diablo
Diablo 1997
Diablo II 2000
Diablo III 2012
Diablo II: Resurrected 2021
Diablo Immortal 2022
Diablo IV 2023

Key points

Requires a constant internet connection, even for single player.
Auction House will be closed on March 18, 2014.[1]

General information

General known issues list
Official Forum
/r/diablo Subreddit.
/r/diablo3 Subreddit.
diablo + diablo3 Subreddit - browse both subreddit without custom CSS.
The Diablo 3 Database (D3DB) - a comprehensive item, skill and quest database from the makers of Wowhead for World of Warcraft.
Diablo Gem Calculator - tracks and calculates gem prices in both real money and gold.

Availability

Template:Availability Table

All versions unlock a digital download on Battle.net, which does not require an external downloader or client.

Battle.net

The game is fairly restrictive in requiring constant online access in order to play both single and multiplayer portions of the game, which is a departure from how Diablo II and StarCraft II handled their singleplayer campaigns. An 'always-on' connection requirement for singleplayer can be considered a form of Digital Rights Management (DRM).

Starter Edition

The Diablo III Starter Edition provides players the ability to try out a limited demo version of Diablo III.

The Starter Edition has a number of restrictions:

  • Act I up to the Skeleton King is available
  • Level 13 cap
  • Matchmaking available only with other Starter Edition players
  • No Real Money Auction House access
  • Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.

Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players will not be able to play with players with full Diablo III accounts.[2]

Real Money Auction House

The real money Auction House has a number of restrictions.[3] The Auction House will be closed on March 18, 2014.[1]

Game data

Configuration file(s) location

Save games are stored on the Battle.net servers.

Save game cloud syncing

No save game cloud syncing information; you can edit this page to add it.

Video settings

Template:Video settings

Multi-monitor

Reportedly working by changing display mode to "Fullscreen Windowed" and setting a multi-monitor resolution.[4]

Improve Graphical Sharpness Filtering

The FXAA Injector is reported to work with Diablo III to improve graphical sharpness filtering.[5][6]

Darker D3

Using the Darker D3 Pixel Shader by Pyloneer, it is possible to make a change to the brightness and sharpness of the shaders.

Usage
  • Run Diablo III at least once.
  • Select a setting from the website.
  • Extract the .zip into the Diablo III folder.
  • Use the 'Pause' key to toggle the effect.
Breach Of Terms Of Service

Jay Wilson, Game Director of Diablo III, stated the following on 13 May 2012:

"TOS against mods is so we can ban cheaters. I agree DarkD3 is not a cheat...yet. As long as it is not a cheat, no ban is likely."[7]

Jay Wilson previously stated that altering graphics is against Terms Of Service, and can result in a ban.[8] Following this guide using Darker D3 is at one's own risk.

Input settings

Template:Input settings

Audio settings

Template:Audio settings

Issues unresolved

Window Unresponsive

Game client window becomes unresponsive when a dialog box is opened in the background.

Issues fixed

Video Card Not Supported

Unsupported video card error.
Demo version of Swiftshader, on Intel G41.

You may receive the error message:

We have detected that your video card is not supported by Diablo III.

Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).[9]

This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:

...if you decide to do this and have terrible performance as expected, please do not contact us reporting it. We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.[10]

Method 1 - Press Escape

Instructions

Method 2 - Edit D3Prefs.txt

Instructions

Method 3 - Swiftshader

Instructions

High DPI Setting

Disable DPI scaling settings.

By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.

This can result in:

  • Mouse cursor not being moveable whilst in fullscreen mode.
  • Mouse being imprecise on the screen.
  • Taskbar showing over the game window.
Instructions

Login Errors

These messages may appear when trying to log in.

Error 12

This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check this thread for more information.

Error 37

This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.[11]

Instructions

Error 75

Error 75 means that Blizzard servers are down. Check Diablo III Server Status page for updates.

Can't Move Mouse In Fullscreen

Disable DPI scaling settings.

This is most likely caused by high or custom DPI settings in Windows.

Method 1 - Compatibility

Instructions

Method 2 - Edit D3Prefs.txt To Windowed

Instructions

No Diablo III License Attached

Instructions

Overlays

Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.[12]

Problems with Steam overlay

Instructions

Cinematics not playing or are missing from cinematics menu

Instructions

Installation Issues

Change Client Language

Update 8 June 2012: Blizzard appear to have restricted client language switching.[13] Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.

Language change menu.

Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3 GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.[14]

Available languages are:

  • English (United States)
  • Spanish (Latin American)
  • Korean
  • Chinese (Traditional)
  • German
  • Spanish
  • French
  • Italian
  • Polish

"Updating game files" Issue

Some players are reporting the game getting stuck at installation in the "Updating game files" part.

Method 1 - Disable Anti-Virus Software
Instructions
Method 2 - Connect Using Different Network Adapter
Instructions
Method 3 - Delete/Modify Agent Files
Instructions

Installation Stuck At 10%

If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.[15]

Installation Not Doing Anything

If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.

Low frame rate (OS X)

Instructions

Can't ⌘ + Tab (OS X)

Check that you haven't enabled Caps Lock as that disables +Tab , although +M still functions correctly.

System requirements

Windows
Minimum Recommended
Operating system (OS) XP, Vista, 7
Processor (CPU) Intel Pentium D 2.8 GHz or AMD Athlon™ 64 X2 4400+
System memory (RAM)
Hard disk drive (HDD) 12 GB
Video card (GPU) NVIDIA GeForce 7800 GT or ATI Radeon™ X1950 Pro
macOS (OS X)
Minimum Recommended
Operating system (OS) 10.6.8, 10.7.x
Processor (CPU) Intel Core 2 Duo
System memory (RAM)
Hard disk drive (HDD) 12 GB
Video card (GPU) NVIDIA GeForce 8600M GT or ATI Radeon HD 2600

References