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Difference between revisions of "Diablo III"

From PCGamingWiki, the wiki about fixing PC games
(Updated the box art and cleaned up the page. The tables still need to be filled in.)
Line 1: Line 1:
{{cleanup}}
+
{{stub}}
 
{{infobox
 
{{infobox
|cover          = Diablo-3-cover.jpg
+
|cover          = Diablo III Coverart.png
 
|developer      = [[Wikipedia:Blizzard_Entertainment|Blizzard Entertainment]]
 
|developer      = [[Wikipedia:Blizzard_Entertainment|Blizzard Entertainment]]
 
|publisher      = [[Wikipedia:Blizzard_Entertainment|Blizzard Entertainment]]
 
|publisher      = [[Wikipedia:Blizzard_Entertainment|Blizzard Entertainment]]
Line 122: Line 122:
 
}}
 
}}
  
==Issuess Resolved==
+
==Audio settings==
 +
{{Audio settings
 +
|separate volume            = unknown
 +
|separate volume notes      =
 +
|surround sound              = unknown
 +
|surround sound notes        =
 +
|subtitles                  = unknown
 +
|subtitles notes            =
 +
|closed captions            = unknown
 +
|closed captions notes      =
 +
|mute on focus lost          = unknown
 +
|mute on focus lost notes    =
 +
|eax support                =
 +
|eax support notes          =
 +
}}
 +
 
 +
== Issues unresolved ==
 +
=== Window Unresponsive ===
 +
Game client window becomes unresponsive when a dialog box is opened in the background.
 +
 
 +
==Issues Fixed==
 
=== Video Card Not Supported ===
 
=== Video Card Not Supported ===
 
[[Image:Diablo_III_unsupported.png|thumb|right|Unsupported video card error.]]
 
[[Image:Diablo_III_unsupported.png|thumb|right|Unsupported video card error.]]
Line 193: Line 213:
 
Error 75 means that Blizzard servers are down. Check [http://us.battle.net/d3/en/status Diablo III Server Status] page for updates.
 
Error 75 means that Blizzard servers are down. Check [http://us.battle.net/d3/en/status Diablo III Server Status] page for updates.
  
== Installation Issues ==
+
=== Can't Move Mouse In Fullscreen ===
=== Migrating From Beta To Full Release ===
+
[[Image:Diablo_III_dpi.png|thumb|200px|Disable DPI scaling settings.]]
 +
This is most likely caused by high or custom DPI settings in Windows.
 +
 
 +
==== Method 1 - Compatibility ====
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Method 1 - Compatibility}}
 +
This can be fixed by following these steps:<ref>Fix by [[User:Andytizer|Andytizer]].</ref>
 +
 
 +
# Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.
 +
# Select, 'Disable display scaling on high DPI settings'.
 +
}}
 +
==== Method 2 - Edit D3Prefs.txt To Windowed ====
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Method - Edit D3Prefs.txt To Windowed}}
 +
{{ii}} If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.
 +
 
 +
# Open <code>%USERPROFILE%\My Documents\Diablo III\D3Prefs.txt</code>
 +
# Make sure that this line is adjusted:
 +
# DisplayModeWindowMode "0" to DisplayModeWindowMode "1"
 +
}}
 +
=== No Diablo III License Attached ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix|Method - No Diablo III License Attached}}
 +
This error message may appear:
 +
 
 +
<pre>|This Battle.net account does not have a Diablo III License attached to it.</pre>
 +
 
 +
* A possible fix is to correctly set the region within the game settings, within the Options > Account > Server Region settings.<ref>http://www.gamefromscratch.com/post/2012/05/15/Picked-up-Diablo-3%E2%80%A6.aspx</ref>
 +
}}
 +
=== Overlays ===
 +
Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
 +
 
 +
=== Problems with Steam overlay ===
 +
{{Fixbox|1=
 +
{{Fixbox/fix| Problems with Steam overlay }}
 +
* Add DiabloIII.exe with the + Add a game on the bottom left
 +
* Right click Diablo III in your library and click properties
 +
* Add -launch after the quotes in the target box
 +
Example: <code>"X:\Games\Diablo III\Diablo III.exe" -launch</code>
 +
}}
 +
 
 +
=== Installation Issues ===
 +
==== Migrating From Beta To Full Release ====
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Migrating From Beta To Full Release}}
 
{{Fixbox/fix|Migrating From Beta To Full Release}}
Line 203: Line 265:
 
Once the files are deleted, run the full retail installer.
 
Once the files are deleted, run the full retail installer.
 
}}
 
}}
=== Changing Client Language ===
+
==== Changing Client Language ====
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
  
Line 219: Line 281:
 
*Polish
 
*Polish
  
=== "Updating game files" Issue ===
+
==== "Updating game files" Issue ====
 
Some players are reporting the game getting stuck at installation in the "Updating game files" part.
 
Some players are reporting the game getting stuck at installation in the "Updating game files" part.
  
====Method 1 - Disable Anti-Virus Software====
+
=====Method 1 - Disable Anti-Virus Software=====
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Method - Disable Anti-Virus Software}}
 
{{Fixbox/fix|Method - Disable Anti-Virus Software}}
Line 230: Line 292:
 
}}
 
}}
  
==== Method 2 - Connect Using Different Network Adapter ====
+
===== Method 2 - Connect Using Different Network Adapter =====
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Method - Connect Using Different Network Adapter}}
 
{{Fixbox/fix|Method - Connect Using Different Network Adapter}}
Line 243: Line 305:
 
}}
 
}}
  
==== Method 3 - Delete/Modify Agent Files ====
+
===== Method 3 - Delete/Modify Agent Files =====
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Method - Delete/Modify Agent Files}}
 
{{Fixbox/fix|Method - Delete/Modify Agent Files}}
Line 254: Line 316:
 
*Find <code>p2penable : true</code> to <code>p2penable : false</code>.
 
*Find <code>p2penable : true</code> to <code>p2penable : false</code>.
 
}}
 
}}
=== Installation Stuck At 10% ===
+
==== Installation Stuck At 10% ====
 
If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
 
If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
  
=== Installation Not Doing Anything ===
+
==== Installation Not Doing Anything ====
 
If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.
 
If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.
  
 +
= Mac =
 
== Issues And Fixes ==
 
== Issues And Fixes ==
=== Can't Move Mouse In Fullscreen ===
 
[[Image:Diablo_III_dpi.png|thumb|200px|Disable DPI scaling settings.]]
 
This is most likely caused by high or custom DPI settings in Windows.
 
 
==== Method 1 - Compatibility ====
 
{{Fixbox|1=
 
{{Fixbox/fix|Method 1 - Compatibility}}
 
This can be fixed by following these steps:<ref>Fix by [[User:Andytizer|Andytizer]].</ref>
 
 
# Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.
 
# Select, 'Disable display scaling on high DPI settings'.
 
}}
 
==== Method 2 - Edit D3Prefs.txt To Windowed ====
 
{{Fixbox|1=
 
{{Fixbox/fix|Method - Edit D3Prefs.txt To Windowed}}
 
{{ii}} If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.
 
 
# Open <code>%USERPROFILE%\My Documents\Diablo III\D3Prefs.txt</code>
 
# Make sure that this line is adjusted:
 
# DisplayModeWindowMode "0" to DisplayModeWindowMode "1"
 
}}
 
=== No Diablo III License Attached ===
 
{{Fixbox|1=
 
{{Fixbox/fix|Method - No Diablo III License Attached}}
 
This error message may appear:
 
 
<pre>|This Battle.net account does not have a Diablo III License attached to it.</pre>
 
 
* A possible fix is to correctly set the region within the game settings, within the Options > Account > Server Region settings.<ref>http://www.gamefromscratch.com/post/2012/05/15/Picked-up-Diablo-3%E2%80%A6.aspx</ref>
 
}}
 
=== Overlays ===
 
Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
 
 
=== Problems with Steam overlay ===
 
{{Fixbox|1=
 
{{Fixbox/fix| Problems with Steam overlay }}
 
* Add DiabloIII.exe with the + Add a game on the bottom left
 
* Right click Diablo III in your library and click properties
 
* Add -launch after the quotes in the target box
 
Example: <code>"X:\Games\Diablo III\Diablo III.exe" -launch</code>
 
}}
 
== Mac - Issues And Fixes ==
 
 
=== Migrating From Beta To Full Release ===
 
=== Migrating From Beta To Full Release ===
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files, including:
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files, including:
Line 326: Line 347:
 
Check that you haven't enabled Caps Lock as that disables ⌘ + Tab, although ⌘ + M still functions correctly.
 
Check that you haven't enabled Caps Lock as that disables ⌘ + Tab, although ⌘ + M still functions correctly.
  
== Issues unresolved ==
+
= Linux =
=== Window Unresponsive ===
 
Game client window becomes unresponsive when a dialog box is opened in the background.
 
 
 
== Linux ==
 
 
=== WINE ===
 
=== WINE ===
 
Reportedly working using [[WINE]], with more information on the [http://appdb.winehq.org/objectManager.php?sClass=application&iId=13484 Diablo III WineHQ entry].
 
Reportedly working using [[WINE]], with more information on the [http://appdb.winehq.org/objectManager.php?sClass=application&iId=13484 Diablo III WineHQ entry].
Line 337: Line 354:
 
Users connecting through WINE while using Ubuntu 12.04 need to run code <code>echo 0|sudo tee /proc/sys/kernel/yama/ptrace_scope</code> before logging into the game in order to pass the "Authorizing" portion of login. Users who do not run this code will have the game spit out an error message. The code must only be run before the first login since the computer's startup, not every time before logging in, so it's recommended to run when the computer first starts up.
 
Users connecting through WINE while using Ubuntu 12.04 need to run code <code>echo 0|sudo tee /proc/sys/kernel/yama/ptrace_scope</code> before logging into the game in order to pass the "Authorizing" portion of login. Users who do not run this code will have the game spit out an error message. The code must only be run before the first login since the computer's startup, not every time before logging in, so it's recommended to run when the computer first starts up.
  
==System requirements==
+
=System requirements=
 
{{System Requirements
 
{{System Requirements
 
|OSfamily = Windows
 
|OSfamily = Windows

Revision as of 16:48, 16 July 2013

This page is a stub: it lacks content and/or basic article components. You can help to expand this page by adding an image or additional information.

Template:Infobox

Diablo
Diablo 1997
Diablo II 2000
Diablo III 2012
Diablo II: Resurrected 2021
Diablo Immortal 2022
Diablo IV 2023

Key points

Requires a constant internet connection, even for single player.

General information

General known issues list
Official Forum
/r/diablo Subreddit.
/r/diablo3 Subreddit.
diablo + diablo3 Subreddit - browse both subreddit without custom CSS.
The Diablo 3 Database (D3DB) - a comprehensive item, skill and quest database from the makers of Wowhead for World of Warcraft.
Diablo Gem Calculator - tracks and calculates gem prices in both real money and gold.

Availability

Template:Availability Table

All versions unlock a digital download on Battle.net, which does not require an external downloader or client.

Battle.net

The game is fairly restrictive in requiring constant online access in order to play both single and multiplayer portions of the game, which is a departure from how Diablo II and StarCraft II handled their singleplayer campaigns. An 'always-on' connection requirement for singleplayer can be considered a form of Digital Rights Management (DRM).

Starter Edition

The Diablo III Starter Edition provides players the ability to try out a limited demo version of Diablo III.

The Starter Edition has a number of restrictions:

  • Act I up to the Skeleton King is available
  • Level 13 cap
  • Matchmaking available only with other Starter Edition players
  • No Real Money Auction House access
  • Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.

Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players will not be able to play with players with full Diablo III accounts.[1]

Real Money Auction House

The real money auction house has a number of restrictions.[2]

Game data

Template:Game Location Table

Save game cloud syncing

Template:Save Game Cloud Syncing

Video settings

Template:Video Settings

Multi-monitor

Reportedly working by changing display mode to "Fullscreen Windowed" and setting a multi-monitor resolution.[3]

Improve Graphical Sharpness Filtering

The FXAA Injector is reported to work with Diablo III to improve graphical sharpness filtering.[4][5]

Darker D3

Using the Darker D3 Pixel Shader by Pyloneer, it is possible to make a change to the brightness and sharpness of the shaders.

Usage
  • Run Diablo III at least once.
  • Select a setting from the website.
  • Extract the .zip into the Diablo III folder.
  • Use the 'Pause' key to toggle the effect.
Breach Of Terms Of Service

Jay Wilson, Game Director of Diablo III, stated the following on 13 May 2012:

"TOS against mods is so we can ban cheaters. I agree DarkD3 is not a cheat...yet. As long as it is not a cheat, no ban is likely."[6]

Jay Wilson previously stated that altering graphics is against Terms Of Service, and can result in a ban.[7] Following this guide using Darker D3 is at one's own risk.

Input settings

Template:Input Settings

Audio settings

Template:Audio settings

Issues unresolved

Window Unresponsive

Game client window becomes unresponsive when a dialog box is opened in the background.

Issues Fixed

Video Card Not Supported

Unsupported video card error.
Demo version of Swiftshader, on Intel G41.

You may receive the error message:

We have detected that your video card is not supported by Diablo III.

Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).[8]

This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:

...if you decide to do this and have terrible performance as expected, please do not contact us reporting it. We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.[9]

Method 1 - Press Escape

Instructions

Method 2 - Edit D3Prefs.txt

Instructions

Method 3 - Swiftshader

Instructions

High DPI Setting

Disable DPI scaling settings.

By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.

This can result in:

  • Mouse cursor not being moveable whilst in fullscreen mode.
  • Mouse being imprecise on the screen.
  • Taskbar showing over the game window.
Instructions

Login Errors

These messages may appear when trying to log in.

Error 12

This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check this thread for more information.

Error 37

This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.[10]

Instructions

Error 75

Error 75 means that Blizzard servers are down. Check Diablo III Server Status page for updates.

Can't Move Mouse In Fullscreen

Disable DPI scaling settings.

This is most likely caused by high or custom DPI settings in Windows.

Method 1 - Compatibility

Instructions

Method 2 - Edit D3Prefs.txt To Windowed

Instructions

No Diablo III License Attached

Instructions

Overlays

Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.[11]

Problems with Steam overlay

Instructions

Installation Issues

Migrating From Beta To Full Release

Instructions

Changing Client Language

Update 8 June 2012: Blizzard appear to have restricted client language switching.[12] Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.

Language change menu.

Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.[13]

Available languages are:

  • English (United States)
  • Spanish (Latin American)
  • Korean
  • Chinese (Traditional)
  • German
  • Spanish
  • French
  • Italian
  • Polish

"Updating game files" Issue

Some players are reporting the game getting stuck at installation in the "Updating game files" part.

Method 1 - Disable Anti-Virus Software
Instructions
Method 2 - Connect Using Different Network Adapter
Instructions
Method 3 - Delete/Modify Agent Files
Instructions

Installation Stuck At 10%

If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.[14]

Installation Not Doing Anything

If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.

Mac

Issues And Fixes

Migrating From Beta To Full Release

Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files, including:

  • Mac: /Users/Shared/Battle.net

Low Frame Rate

Instructions

D3Prefs.txt

Instructions

Can't ⌘ + Tab

Check that you haven't enabled Caps Lock as that disables ⌘ + Tab, although ⌘ + M still functions correctly.

Linux

WINE

Reportedly working using WINE, with more information on the Diablo III WineHQ entry.

Ubuntu 12.04

Users connecting through WINE while using Ubuntu 12.04 need to run code echo 0|sudo tee /proc/sys/kernel/yama/ptrace_scope before logging into the game in order to pass the "Authorizing" portion of login. Users who do not run this code will have the game spit out an error message. The code must only be run before the first login since the computer's startup, not every time before logging in, so it's recommended to run when the computer first starts up.

System requirements

Template:System Requirements

Template:System Requirements


References