Anonymous edits have been disabled on the wiki. If you want to contribute please login or create an account.

Difference between revisions of "Diablo III"

From PCGamingWiki, the wiki about fixing PC games
m (→‎Video settings: updated template usage)
m (this is a list of known issues for v1.0.3 of the game (July 2012), all of which have long since been fixed. Also removed the D3Head link, which now just redirects to us.battle.net/d3)
(29 intermediate revisions by 11 users not shown)
Line 1: Line 1:
{{cleanup}}
+
{{State|state=postdev}}
 
{{Infobox game
 
{{Infobox game
|cover        = Diablo III Coverart.png
+
|cover        = Diablo III cover.jpg
 
|developers  =  
 
|developers  =  
 
{{Infobox game/row/developer|Blizzard Entertainment}}
 
{{Infobox game/row/developer|Blizzard Entertainment}}
Line 17: Line 17:
  
 
'''Key points'''
 
'''Key points'''
{{ii}} The Auction House was closed on March 18, 2014.<ref>[http://us.battle.net/d3/en/blog/13265001/auction-house-faq-updated-3-13-2014 Auction House FAQ Updated - Diablo III]</ref>
+
{{++}} Continues to receive frequent content, balance, and quality-of-life updates, including PC-exclusive features like Seasons.
{{--}} Requires a constant internet connection, even for single player.
+
{{ii}} Earlier physical copies of the game advertise an Auction House; this was permanently closed in early 2014 due to negative player feedback and developer review.<ref>[http://us.battle.net/d3/en/blog/13265001/auction-house-faq-updated-3-13-2014 Auction House FAQ Updated - Diablo III]</ref>
  
 
'''General information'''
 
'''General information'''
Line 25: Line 25:
 
{{mm}} [http://us.battle.net/d3/en/ Official community website]
 
{{mm}} [http://us.battle.net/d3/en/ Official community website]
 
{{mm}} [http://us.battle.net/d3/en/forum/ Official forums]
 
{{mm}} [http://us.battle.net/d3/en/forum/ Official forums]
{{mm}} [http://us.battle.net/d3/en/forum/topic/4916972036 General known issues list]
 
 
{{mm}} [http://diablo.wikia.com/wiki/Diablo_Wiki Diablo Wiki] - A wiki for everything Diablo related
 
{{mm}} [http://diablo.wikia.com/wiki/Diablo_Wiki Diablo Wiki] - A wiki for everything Diablo related
{{mm}} [http://www.reddit.com/r/diablo /r/diablo Subreddit]
+
{{mm}} [https://www.reddit.com/r/diablo /r/diablo Subreddit]
{{mm}} [http://d3head.com/ D3Head] - A comprehensive item, skill and quest database from the makers of [http://www.wowhead.com Wowhead] for [[World of Warcraft]]
 
  
 
==Availability==
 
==Availability==
 
{{Availability|
 
{{Availability|
{{Availability/row| Retail | | Battle.net, Online |}}
+
{{Availability/row| Retail | | Battle.net, Online | |  | Windows, OS X }}
{{Availability/row| official | https://us.battle.net/shop/en/product/diablo-iii | Battle.net, Online |}}
+
{{Availability/row| official | https://us.battle.net/shop/en/product/diablo-iii | Battle.net, Online | |  | Windows, OS X }}
 
}}
 
}}
 
{{ii}} All versions unlock a digital download on [[Battle.net]].
 
{{ii}} All versions unlock a digital download on [[Battle.net]].
Line 39: Line 37:
  
 
{{DLC|
 
{{DLC|
 +
{{ii}} Some regions have in-game micro-transactions (not listed below).<ref>[https://us.battle.net/d3/en/forum/topic/16410220920 Patch 2.2.0 Features and Data Mining - Forums - Diablo III]</ref>
 
{{DLC/row| Diablo III: Reaper of Souls | Can be bought from the [https://us.battle.net/shop/en/product/diablo-iii-reaper-of-souls Battle.net store]. | Windows, OS X }}
 
{{DLC/row| Diablo III: Reaper of Souls | Can be bought from the [https://us.battle.net/shop/en/product/diablo-iii-reaper-of-souls Battle.net store]. | Windows, OS X }}
 
}}
 
}}
  
===Versions===
+
===Version differences===
 
====Starter Edition====
 
====Starter Edition====
The Diablo III '''Starter Edition''' provides players the ability to try out a limited demo version of Diablo III.
+
The Diablo III '''Starter Edition''' provides players the ability to try out a free version of Diablo III, with several limitations:
 
+
*Players cannot progress past the Skeleton King, midway through Act I.
The Starter Edition has a number of restrictions:
+
*The level cap is 13 as opposed to 60 (70 in the expansion).
*Act I up to the Skeleton King is available
+
*Matchmaking is available only with other Starter Edition players, including public matching and private invitations.<ref>http://us.battle.net/d3/en/forum/topic/5150755817</ref>
*Level 13 cap
+
*Global Play is not available. Players attempting to connect to the Starter Edition in a region other than their Battle.net account's home region will receive an Error 12.
*Matchmaking available only with other Starter Edition players
 
*Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.
 
 
 
Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players '''will not be able to play''' with players with full Diablo III accounts.<ref>http://us.battle.net/d3/en/forum/topic/5150755817</ref>
 
  
 
==Game data==
 
==Game data==
Line 61: Line 56:
 
}}
 
}}
 
{{ii}} Save games are stored on the Battle.net servers.
 
{{ii}} Save games are stored on the Battle.net servers.
 
===[[Glossary:Save game cloud syncing|Save game cloud syncing]]===
 
{{Save game cloud syncing
 
|origin                =
 
|origin notes          =
 
|steam cloud          =
 
|steam cloud notes    =
 
|uplay                =
 
|uplay notes          =
 
|gamesave manager      = true
 
|gamesave manager notes=
 
}}
 
  
 
==Video settings==
 
==Video settings==
Line 82: Line 65:
 
|4k ultra hd wsgf award    = silver
 
|4k ultra hd wsgf award    = silver
 
|widescreen resolution      = true
 
|widescreen resolution      = true
|widescreen resolution notes=  
+
|widescreen resolution notes= Includes a Letterbox option to force 16:9 resolution regardless of aspect ratio.
 
|multimonitor              = true
 
|multimonitor              = true
 
|multimonitor notes        = Change display mode to "Windowed (Fullscreen)" in-game.
 
|multimonitor notes        = Change display mode to "Windowed (Fullscreen)" in-game.
Line 88: Line 71:
 
|ultrawidescreen notes      = Change display mode to "Windowed (Fullscreen)" in-game.
 
|ultrawidescreen notes      = Change display mode to "Windowed (Fullscreen)" in-game.
 
|4k ultra hd                = true
 
|4k ultra hd                = true
|4k ultra hd notes          =  
+
|4k ultra hd notes          = Colorblind icons (see below) do not scale with resolution and are very small in 4K.
 
|fov                        =
 
|fov                        =
 
|fov notes                  =  
 
|fov notes                  =  
Line 101: Line 84:
 
|vsync                      = true
 
|vsync                      = true
 
|vsync notes                =  
 
|vsync notes                =  
|high frame rate            = false
+
|60 fps                    = true
|high frame rate notes     = True frame rate is capped at 60 FPS.<ref>[http://us.battle.net/d3/en/forum/topic/13244304540 60 FPS cap still there and more - Forums - Diablo III]</ref><ref>[http://us.battle.net/d3/en/forum/topic/13242104388?page=2#22 VSync still limiting to 60fps on 120hz monitors - Forums - Diablo III]</ref> Even if frame rate counters indicate the game is running at more than 60 FPS, all visuals (including camera movement) will only update at a maximum of 60 FPS.
+
|60 fps notes              =
|color blind                = unknown
+
|120 fps                    = false
|color blind notes          =  
+
|120 fps notes             = True frame rate is capped at 60 FPS.<ref>[http://us.battle.net/d3/en/forum/topic/13244304540 60 FPS cap still there and more - Forums - Diablo III]</ref><ref>[http://us.battle.net/d3/en/forum/topic/13242104388?page=2#22 VSync still limiting to 60fps on 120hz monitors - Forums - Diablo III]</ref> Even if frame rate counters indicate the game is running at more than 60 FPS, all visuals (including camera movement) will only update at a maximum of 60 FPS.
 +
|color blind                = true
 +
|color blind notes          = Icons to help distinguish between legendary and set items can be toggled on/off.
 
}}
 
}}
 
===Darker D3===
 
[http://us.battle.net/d3/en/forum/topic/12879988398#9 Darker D3] changes the saturation, color tones, gamma, exposure, sepia tone, and sharpening of the game.
 
  
 
==Input settings==
 
==Input settings==
Line 116: Line 98:
 
|acceleration option      = false
 
|acceleration option      = false
 
|acceleration option notes =  
 
|acceleration option notes =  
 +
|mouse sensitivity        = n/a
 +
|mouse sensitivity notes  =
 
|mouse menu                = true
 
|mouse menu                = true
 
|mouse menu notes          =  
 
|mouse menu notes          =  
Line 126: Line 110:
 
|controller remap          = unknown
 
|controller remap          = unknown
 
|controller remap notes    =  
 
|controller remap notes    =  
 +
|controller sensitivity    = unknown
 +
|controller sensitivity notes=
 
|invert controller y-axis  = unknown
 
|invert controller y-axis  = unknown
 
|invert controller y-axis notes=  
 
|invert controller y-axis notes=  
 
|touchscreen              = unknown
 
|touchscreen              = unknown
 
|touchscreen notes        =  
 
|touchscreen notes        =  
 +
|button prompts            = unknown
 +
|button prompts notes      =
 +
|controller hotplug        = unknown
 +
|controller hotplug notes  =
 +
|haptic feedback          = unknown
 +
|haptic feedback notes    =
 +
|light bar support        = unknown
 +
|light bar support notes  =
 
}}
 
}}
  
Line 137: Line 131:
 
|separate volume notes    = Master, SFX, voice, ambience, music
 
|separate volume notes    = Master, SFX, voice, ambience, music
 
|surround sound          = true
 
|surround sound          = true
|surround sound notes    = 4.0-7.1, ProLogic
+
|surround sound notes    = 4.0-7.1, Pro Logic
 
|subtitles                = true
 
|subtitles                = true
 
|subtitles notes          = Available for cinematic and quest dialogues.
 
|subtitles notes          = Available for cinematic and quest dialogues.
Line 161: Line 155:
 
  |language  = Brazilian Portuguese
 
  |language  = Brazilian Portuguese
 
  |interface = true
 
  |interface = true
  |audio    = unknown
+
  |audio    = true
  |subtitles = unknown
+
  |subtitles = true
 
  |notes    =  
 
  |notes    =  
 
  |fan      =  
 
  |fan      =  
Line 179: Line 173:
 
  |language  = German
 
  |language  = German
 
  |interface = true
 
  |interface = true
  |audio    = unknown
+
  |audio    = true
  |subtitles = unknown
+
  |subtitles = true
 
  |notes    =  
 
  |notes    =  
 
  |fan      =  
 
  |fan      =  
Line 215: Line 209:
 
  |language  = Russian
 
  |language  = Russian
 
  |interface = true
 
  |interface = true
  |audio    = unknown
+
  |audio    = true
  |subtitles = unknown
+
  |subtitles = true
 
  |notes    =  
 
  |notes    =  
 
  |fan      =  
 
  |fan      =  
Line 233: Line 227:
 
  |language  = Traditional Chinese
 
  |language  = Traditional Chinese
 
  |interface = true
 
  |interface = true
  |audio    = unknown
+
  |audio    = true
  |subtitles = unknown
+
  |subtitles = true
 +
|notes    =
 +
|fan      =
 +
|fan notes =
 +
}}{{L10n/switch
 +
|language  = Simplified Chinese
 +
|interface = true
 +
|audio    = true
 +
|subtitles = true
 
  |notes    =  
 
  |notes    =  
 
  |fan      =  
 
  |fan      =  
Line 243: Line 245:
 
==Network==
 
==Network==
 
{{Network/Multiplayer
 
{{Network/Multiplayer
|local play          =  
+
|local play          = false
 
|local play players  =  
 
|local play players  =  
|local play notes    =  
+
|local play modes    =
|lan play            =  
+
|local play notes    = Console versions only.
 +
|lan play            = false
 
|lan play players    =  
 
|lan play players    =  
 +
|lan play modes      =
 
|lan play notes      =  
 
|lan play notes      =  
|online play          =  
+
|online play          = true
|online play players  =  
+
|online play players  = 4
 +
|online play modes    = Co-op
 
|online play notes    =  
 
|online play notes    =  
|local co-op          = false
 
|local co-op players  =
 
|local co-op notes    = Console versions only.
 
|lan co-op            = false
 
|lan co-op players    =
 
|lan co-op notes      =
 
|online co-op        = true
 
|online co-op players = 4
 
|online co-op notes  =
 
|hot-seat            =
 
|hot-seat players    =
 
|hot-seat notes      =
 
 
|asynchronous        =  
 
|asynchronous        =  
 
|asynchronous notes  =  
 
|asynchronous notes  =  
Line 285: Line 278:
 
|udp  = 1119, 6120, 6881-6999
 
|udp  = 1119, 6120, 6881-6999
 
|upnp =  
 
|upnp =  
 +
}}
 +
 +
==VR support==
 +
{{VR support
 +
|gg3d name                  = Diablo III
 +
|native 3d gg3d award        =
 +
|nvidia 3d vision gg3d award = silver
 +
|tridef 3d gg3d award        =
 +
|iz3d gg3d award            =
 +
|native 3d                  = unknown
 +
|native 3d notes            =
 +
|nvidia 3d vision            = hackable
 +
|nvidia 3d vision notes      = See [http://helixmod.blogspot.com/2012/05/diablo-iii.html Helix Mod: Diablo III].
 +
|tridef 3d                  = unknown
 +
|tridef 3d notes            =
 +
|iz3d                        = unknown
 +
|iz3d notes                  =
 +
|3rd space gaming vest      =
 +
|3rd space gaming vest notes =
 +
|creative senz3d            =
 +
|creative senz3d notes      =
 +
|leap motion controller      =
 +
|leap motion controller notes=
 +
|novint falcon              =
 +
|novint falcon notes        =
 +
|oculus rift                =
 +
|oculus rift notes          =
 +
|razer hydra                =
 +
|razer hydra notes          =
 +
|trackir                    =
 +
|trackir notes              =
 
}}
 
}}
  
Line 293: Line 317:
 
==Issues fixed==
 
==Issues fixed==
 
===Video Card Not Supported===
 
===Video Card Not Supported===
[[Image:Diablo III unsupported.png|thumb|right|Unsupported video card error.]]
+
{{Image|Diablo III unsupported.png|Unsupported video card error.}}
[[Image:Diablo III swiftshader.png|thumb|right|Demo version of Swiftshader, on Intel G41.]]
+
{{Image|Diablo III swiftshader.png|Demo version of Swiftshader, on Intel G41.}}
 
You may receive the error message:
 
You may receive the error message:
 
:We have detected that your video card is not supported by Diablo III.
 
:We have detected that your video card is not supported by Diablo III.
  
Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).<ref>http://www.reddit.com/r/gaming/comments/tn8la/im_going_to_die/c4o2ada</ref>  
+
Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).<ref>https://www.reddit.com/r/gaming/comments/tn8la/im_going_to_die/c4o2ada</ref>  
  
 
This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:
 
This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:
Line 328: Line 352:
  
 
===High DPI Setting===
 
===High DPI Setting===
[[Image:Diablo III dpi.png|thumb|200px|Disable DPI scaling settings.]]
+
{{Image|Diablo III dpi.png|Disable DPI scaling settings.}}
 
By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.  
 
By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.  
  
Line 337: Line 361:
  
 
{{Fixbox|1=
 
{{Fixbox|1=
{{Fixbox/fix|High DPI Setting fix}}
+
{{Fixbox/fix|High DPI Setting fix|ref=<ref>Fix by [[User:Andytizer|Andytizer]].</ref>}}
{{ii}} This can be fixed by following these steps:<ref>Fix by [[User:Andytizer|Andytizer]].</ref>
 
 
# Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.  
 
# Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.  
 
# Select, 'Disable display scaling on high DPI settings'.
 
# Select, 'Disable display scaling on high DPI settings'.
Line 353: Line 376:
  
 
{{Fixbox|1=
 
{{Fixbox|1=
{{Fixbox/fix|Error 37}}
+
{{Fixbox/fix|Error 37 workaround|ref=<ref>https://www.reddit.com/r/Diablo/comments/tnxw1/trick_for_logging_in/</ref>}}
{{ii}}However, it is possible to bypass Error 37 using this trick
 
<ref>http://www.reddit.com/r/Diablo/comments/tnxw1/trick_for_logging_in/</ref>
 
 
# Enter password.
 
# Enter password.
 
# press {{key|Enter}}.
 
# press {{key|Enter}}.
 
# Press cancel before anything happens.
 
# Press cancel before anything happens.
 
# Log back in straight away.
 
# Log back in straight away.
{{ii}}This might be considered an exploit of the way that the client is reporting Error 37 to indicate that servers are too busy. However, this does not seem to have any particular consequences, except that Blizzard's servers will be busy.
+
 
 +
'''Notes'''
 +
{{ii}} This might be considered an exploit of the way that the client is reporting Error 37 to indicate that servers are too busy. However, this does not seem to have any particular consequences, except that Blizzard's servers will be busy.
 
}}
 
}}
 +
 
====Error 75====
 
====Error 75====
 
Error 75 means that Blizzard servers are down. Check [http://us.battle.net/d3/en/status Diablo III Server Status] page for updates.
 
Error 75 means that Blizzard servers are down. Check [http://us.battle.net/d3/en/status Diablo III Server Status] page for updates.
  
 
===Can't Move Mouse In Fullscreen===
 
===Can't Move Mouse In Fullscreen===
[[Image:Diablo III dpi.png|thumb|200px|Disable DPI scaling settings.]]
+
{{Image|Diablo III dpi.png|Disable DPI scaling settings.}}
 
This is most likely caused by high or custom DPI settings in Windows.  
 
This is most likely caused by high or custom DPI settings in Windows.  
  
 
====Method 1 - Compatibility====
 
====Method 1 - Compatibility====
 
{{Fixbox|1=
 
{{Fixbox|1=
{{Fixbox/fix|Method 1 - Compatibility}}
+
{{Fixbox/fix|Method 1 - Compatibility|ref=<ref>Fix by [[User:Andytizer|Andytizer]].</ref>}}
This can be fixed by following these steps:<ref>Fix by [[User:Andytizer|Andytizer]].</ref>
 
 
 
 
# Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.  
 
# Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.  
 
# Select, 'Disable display scaling on high DPI settings'.
 
# Select, 'Disable display scaling on high DPI settings'.
Line 398: Line 420:
 
}}
 
}}
 
===Overlays===
 
===Overlays===
Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
+
Running programs that put an overlay over Diablo III (such as Mumble and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
  
 
===Problems with Steam overlay===
 
===Problems with Steam overlay===
Line 431: Line 453:
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
  
[[Image:Diablo III language change.jpg|thumb|right|200px|Language change menu.]]Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3 GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.<ref>http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses</ref>
+
{{Image|Diablo III language change.jpg|Language change menu.}}
 +
Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3 GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.<ref>http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses</ref>
  
 
Available languages are:
 
Available languages are:

Revision as of 22:08, 23 January 2016

Dev general icon.svg
Although this product has been released, it remains under active development - information may change frequently and could be outdated or irrelevant.
Diablo III
Diablo III cover
Developers
Blizzard Entertainment
Release dates
Windows May 15, 2012
macOS (OS X) May 15, 2012
Diablo III on Wikipedia

Warnings

This game requires a constant internet connection for all game modes.
Diablo
Diablo 1997
Diablo II 2000
Diablo III 2012
Diablo II: Resurrected 2021
Diablo Immortal 2022
Diablo IV 2023

Key points

Continues to receive frequent content, balance, and quality-of-life updates, including PC-exclusive features like Seasons.
Earlier physical copies of the game advertise an Auction House; this was permanently closed in early 2014 due to negative player feedback and developer review.[1]

General information

Official game website
Official expansion website
Official community website
Official forums
Diablo Wiki - A wiki for everything Diablo related
/r/diablo Subreddit

Availability

Source DRM Notes Keys OS
Retail
Icon overlay.png
Always online (requires a constant internet connection to play)
Windows
macOS (OS X)
Official website
Icon overlay.png
Always online (requires a constant internet connection to play)
Windows
macOS (OS X)
All versions unlock a digital download on Battle.net.
All versions require a Battle.net account and a constant internet connection for all game modes.

DLC and expansion packs

Some regions have in-game micro-transactions (not listed below).[2]
Name Notes
Diablo III: Reaper of Souls Can be bought from the Battle.net store.
Windows
macOS (OS X)

Version differences

Starter Edition

The Diablo III Starter Edition provides players the ability to try out a free version of Diablo III, with several limitations:

  • Players cannot progress past the Skeleton King, midway through Act I.
  • The level cap is 13 as opposed to 60 (70 in the expansion).
  • Matchmaking is available only with other Starter Edition players, including public matching and private invitations.[3]
  • Global Play is not available. Players attempting to connect to the Starter Edition in a region other than their Battle.net account's home region will receive an Error 12.

Game data

Configuration file(s) location

Save games are stored on the Battle.net servers.

Video settings

Template:Video settings

Input settings

Template:Input settings

Audio settings

Template:Audio settings

Localizations

Language UI Audio Sub Notes
English
US, EU, and SEA
Brazilian Portuguese
French
German
Italian
Korean
Polish
Russian
Spanish
AL and EU
Traditional Chinese
Simplified Chinese

Network

Multiplayer types

Type Native Players Notes
Local play
Console versions only.
LAN play
Online play
4 Co-op

Connection types

Type Native Notes
Dedicated
Self-hosting
Direct IP

Ports

Protocol Port(s) and/or port range(s)
TCP 80, 1119, 6881-6999
UDP 1119, 6120, 6881-6999
Universal Plug and Play (UPnP) support status is unknown.

VR support

3D modes State GG3D Notes
Nvidia 3D Vision
See Helix Mod: Diablo III.

Issues unresolved

Window Unresponsive

Game client window becomes unresponsive when a dialog box is opened in the background.

Issues fixed

Video Card Not Supported

Unsupported video card error.
Unsupported video card error.
Demo version of Swiftshader, on Intel G41.
Demo version of Swiftshader, on Intel G41.

You may receive the error message:

We have detected that your video card is not supported by Diablo III.

Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).[4]

This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:

...if you decide to do this and have terrible performance as expected, please do not contact us reporting it. We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.[5]

Method 1 - Press Escape

Instructions

Method 2 - Edit D3Prefs.txt

Instructions

Method 3 - Swiftshader

Instructions

High DPI Setting

Disable DPI scaling settings.
Disable DPI scaling settings.

By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.

This can result in:

  • Mouse cursor not being moveable whilst in fullscreen mode.
  • Mouse being imprecise on the screen.
  • Taskbar showing over the game window.
Instructions

Login Errors

These messages may appear when trying to log in.

Error 12

This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check this thread for more information.

Error 37

This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.[6]

Instructions

Error 75

Error 75 means that Blizzard servers are down. Check Diablo III Server Status page for updates.

Can't Move Mouse In Fullscreen

Disable DPI scaling settings.
Disable DPI scaling settings.

This is most likely caused by high or custom DPI settings in Windows.

Method 1 - Compatibility

Instructions

Method 2 - Edit D3Prefs.txt To Windowed

Instructions

No Diablo III License Attached

Instructions

Overlays

Running programs that put an overlay over Diablo III (such as Mumble and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.[7]

Problems with Steam overlay

Instructions

Cinematics not playing or are missing from cinematics menu

Instructions

Installation Issues

Change Client Language

Update 8 June 2012: Blizzard appear to have restricted client language switching.[8] Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.

Language change menu.
Language change menu.

Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3 GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.[9]

Available languages are:

  • English (United States)
  • Spanish (Latin American)
  • Korean
  • Chinese (Traditional)
  • German
  • Spanish
  • French
  • Italian
  • Polish

"Updating game files" Issue

Some players are reporting the game getting stuck at installation in the "Updating game files" part.

Method 1 - Disable Anti-Virus Software
Instructions
Method 2 - Connect Using Different Network Adapter
Instructions
Method 3 - Delete/Modify Agent Files
Instructions

Installation Stuck At 10%

If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.[10]

Installation Not Doing Anything

If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.

Low frame rate (OS X)

Instructions

Can't ⌘ + Tab (OS X)

Check that you haven't enabled Caps Lock as that disables +Tab , although +M still functions correctly.

System requirements

Windows
Minimum Recommended
Operating system (OS) XP
Processor (CPU) Intel Pentium D 2.8 GHz
AMD Athlon 64 X2 4400+
System memory (RAM) 2 GB
Hard disk drive (HDD) 25 GB
Video card (GPU) Nvidia GeForce 7800 GT
ATI Radeon X1950 Pro
macOS (OS X)
Minimum Recommended
Operating system (OS) 10.8.x
Processor (CPU) Intel Core 2 Duo
System memory (RAM) 4 GB
Hard disk drive (HDD) 25 GB
Video card (GPU) Nvidia GeForce 8600M GT
ATI Radeon HD 2600 Pro
The game does not support FileVault and FileVault 2 on OS X

References