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Difference between revisions of "Diablo III"

From PCGamingWiki, the wiki about fixing PC games
m (Robot: Cosmetic changes)
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|engine        = In-house Engine
 
|engine        = In-house Engine
 
|release dates  =  
 
|release dates  =  
−
<sup>NA</sup> 15 May 2012<br/>
+
<sup>NA</sup> 15 May 2012<br />
 
<sup>EU</sup> 15 May 2012
 
<sup>EU</sup> 15 May 2012
 
}}
 
}}
Line 11: Line 11:
 
'''Diablo III''' is the third title in the [[Wikipedia:Diablo (series)|''Diablo'']] series (preceded by [[Diablo]] in 1996 and [[Diablo II]] in 2000). It is developed by [[Wikipedia:Blizzard Entertainment|Blizzard]]. A general [http://us.battle.net/d3/en/forum/topic/4916972036 known issues list] is well-maintained and kept updated by [[Wikipedia:Blizzard Entertainment|Blizzard]].
 
'''Diablo III''' is the third title in the [[Wikipedia:Diablo (series)|''Diablo'']] series (preceded by [[Diablo]] in 1996 and [[Diablo II]] in 2000). It is developed by [[Wikipedia:Blizzard Entertainment|Blizzard]]. A general [http://us.battle.net/d3/en/forum/topic/4916972036 known issues list] is well-maintained and kept updated by [[Wikipedia:Blizzard Entertainment|Blizzard]].
  
−
=Windows=
+
= Windows =
−
==Availability==
+
== Availability ==
 
{{Availability Table|
 
{{Availability Table|
 
{{Availability Table/row| Retail | [[#Battle.net|Battle.net]] | Activates on [[#Battle.net|Battle.net]] via serial key. }}
 
{{Availability Table/row| Retail | [[#Battle.net|Battle.net]] | Activates on [[#Battle.net|Battle.net]] via serial key. }}
Line 20: Line 20:
 
All versions of [[Diablo III]] unlock a download of the game on a [http://www.battle.net Battle.net] account, which does not require installing an external downloader or client. Retail editions are expected to be cheaper than directly purchasing from [http://www.battle.net Battle.net].
 
All versions of [[Diablo III]] unlock a download of the game on a [http://www.battle.net Battle.net] account, which does not require installing an external downloader or client. Retail editions are expected to be cheaper than directly purchasing from [http://www.battle.net Battle.net].
  
−
===[[Battle.net]]===
+
=== [[Battle.net]] ===
 
The game is fairly restrictive in requiring constant online access in order to play both single and multiplayer portions of the game, which is a departure from how [[Diablo II]] and [[StarCraft II]] handled their singleplayer campaigns. An 'always-on' connection requirement for singleplayer can be considered a form of [[Digital Rights Management (DRM)]].
 
The game is fairly restrictive in requiring constant online access in order to play both single and multiplayer portions of the game, which is a departure from how [[Diablo II]] and [[StarCraft II]] handled their singleplayer campaigns. An 'always-on' connection requirement for singleplayer can be considered a form of [[Digital Rights Management (DRM)]].
  
−
===Digital Edition===
+
=== Digital Edition ===
 
Once a digital edition of Diablo III is registered, it is limited to [[#Started Edition|Starter Edition]] status for 3 days or 72 hours. This has been done to combat economy unbalancing.<ref>http://www.pcgamer.com/2012/06/21/diablo-3-digital-editions-restricted-to-starter-edition-for-up-to-72-hours/</ref>
 
Once a digital edition of Diablo III is registered, it is limited to [[#Started Edition|Starter Edition]] status for 3 days or 72 hours. This has been done to combat economy unbalancing.<ref>http://www.pcgamer.com/2012/06/21/diablo-3-digital-editions-restricted-to-starter-edition-for-up-to-72-hours/</ref>
  
−
===Starter Edition===
+
=== Starter Edition ===
 
The [[Diablo III]] '''Starter Edition''' provides players the ability to try out a limited demo version of [[Diablo III]]. Currently the only way to acquire a '''Starter Edition''' is to have a Guest Pass key, of which 2 are allocated per every retail box of [[Diablo III]]. <ref>http://us.battle.net/support/en/article/diablo-iii-starter-edition-guest-pass</ref> The Starter Edition will only be available with a guest pass until "further notice". <ref>http://eu.battle.net/support/en/article/diablo-iii-starter-edition-guest-pass</ref>
 
The [[Diablo III]] '''Starter Edition''' provides players the ability to try out a limited demo version of [[Diablo III]]. Currently the only way to acquire a '''Starter Edition''' is to have a Guest Pass key, of which 2 are allocated per every retail box of [[Diablo III]]. <ref>http://us.battle.net/support/en/article/diablo-iii-starter-edition-guest-pass</ref> The Starter Edition will only be available with a guest pass until "further notice". <ref>http://eu.battle.net/support/en/article/diablo-iii-starter-edition-guest-pass</ref>
  
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Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players '''will not be able to play''' with players with full Diablo III accounts.<ref>http://us.battle.net/d3/en/forum/topic/5150755817</ref>
 
Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players '''will not be able to play''' with players with full Diablo III accounts.<ref>http://us.battle.net/d3/en/forum/topic/5150755817</ref>
  
−
===Real Money Auction House===
+
=== Real Money Auction House ===
 
The real money auction house has a number of restrictions.<ref>https://eu.battle.net/account/d3/auction-house/real-money.html</ref>
 
The real money auction house has a number of restrictions.<ref>https://eu.battle.net/account/d3/auction-house/real-money.html</ref>
  
−
==Video Settings==
+
== Video Settings ==
 
{{Video Settings
 
{{Video Settings
 
|widescreen_resolution=true
 
|widescreen_resolution=true
Line 61: Line 61:
 
}}
 
}}
  
−
===[[Multi-Monitor]]===
+
=== [[Multi-Monitor]] ===
 
Reportedly working by setting [[Borderless Fullscreen Windowed|Fullscreen Windowed]] mode and setting a multi-monitor resolution.<ref>http://www.wsgf.org/node/21375</ref>
 
Reportedly working by setting [[Borderless Fullscreen Windowed|Fullscreen Windowed]] mode and setting a multi-monitor resolution.<ref>http://www.wsgf.org/node/21375</ref>
  
−
===Graphics Adjustment===
+
=== Graphics Adjustment ===
−
====D3Prefs.txt====
+
==== D3Prefs.txt ====
 
Some settings are held in the file D3Prefs.txt:
 
Some settings are held in the file D3Prefs.txt:
  
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*TonemapGain
 
*TonemapGain
  
−
====Darker D3====
+
==== Darker D3 ====
 
Using the [http://darkd3.com/ Darker D3 Pixel Shader] by Pyloneer, it is possible to make a change to the brightness and sharpness of the shaders.
 
Using the [http://darkd3.com/ Darker D3 Pixel Shader] by Pyloneer, it is possible to make a change to the brightness and sharpness of the shaders.
  
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*Use the 'Pause' key to toggle the effect.
 
*Use the 'Pause' key to toggle the effect.
  
−
=====Breach Of Terms Of Service=====
+
===== Breach Of Terms Of Service =====
 
[http://www.diablowiki.net/Jay_Wilson Jay Wilson], Game Director of [[Diablo III]], stated the following on 13 May 2012:  
 
[http://www.diablowiki.net/Jay_Wilson Jay Wilson], Game Director of [[Diablo III]], stated the following on 13 May 2012:  
 
:"TOS against mods is so we can ban cheaters. I agree DarkD3 is not a cheat...yet. As long as it is not a cheat, no ban is likely."<ref>https://twitter.com/#!/Angryrobotics/status/201726183740686336</ref>
 
:"TOS against mods is so we can ban cheaters. I agree DarkD3 is not a cheat...yet. As long as it is not a cheat, no ban is likely."<ref>https://twitter.com/#!/Angryrobotics/status/201726183740686336</ref>
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Jay Wilson previously stated that altering graphics is against Terms Of Service, and can result in a ban.<ref>https://twitter.com/#!/Angryrobotics/status/201405207039578113</ref> Following this guide using Darker D3 is at one's own risk.
 
Jay Wilson previously stated that altering graphics is against Terms Of Service, and can result in a ban.<ref>https://twitter.com/#!/Angryrobotics/status/201405207039578113</ref> Following this guide using Darker D3 is at one's own risk.
  
−
====[[Improve Graphical Sharpness Filtering]]====
+
==== [[Improve Graphical Sharpness Filtering]] ====
−
The [[FXAA Injector]] is reported to work with Diablo III to [[Improve_Graphical_Sharpness_Filtering|improve graphical sharpness filtering]].<ref>http://timothylottes.blogspot.se/2011/03/nvidia-fxaa.html</ref><ref>http://eu.battle.net/d3/en/forum/topic/3950095509?page=1</ref>
+
The [[FXAA Injector]] is reported to work with Diablo III to [[Improve Graphical Sharpness Filtering|improve graphical sharpness filtering]].<ref>http://timothylottes.blogspot.se/2011/03/nvidia-fxaa.html</ref><ref>http://eu.battle.net/d3/en/forum/topic/3950095509?page=1</ref>
  
−
===Video Card Not Supported===
+
=== Video Card Not Supported ===
−
[[File:Diablo_III_unsupported.png|thumb|right|Unsupported video card error.]]
+
[[Image:Diablo_III_unsupported.png|thumb|right|Unsupported video card error.]]
−
[[File:Diablo_III_swiftshader.png|thumb|right|Demo version of Swiftshader, on Intel G41.]]
+
[[Image:Diablo_III_swiftshader.png|thumb|right|Demo version of Swiftshader, on Intel G41.]]
 
You may receive the error message:
 
You may receive the error message:
 
:We have detected that your video card is not supported by Diablo III.
 
:We have detected that your video card is not supported by Diablo III.
Line 106: Line 106:
 
:...if you decide to do this and have terrible performance as expected, please do not contact us reporting it.  We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.<ref>http://us.battle.net/d3/en/forum/topic/4903520596</ref>
 
:...if you decide to do this and have terrible performance as expected, please do not contact us reporting it.  We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.<ref>http://us.battle.net/d3/en/forum/topic/4903520596</ref>
  
−
====Method - Press Escape====
+
==== Method - Press Escape ====
 
Pressing Esc instead of cancel will make one's computer attempt to load the client.
 
Pressing Esc instead of cancel will make one's computer attempt to load the client.
  
 
Pressing cancel will load up a [http://us.battle.net/support/en/article/diablo-iii-unsupported-video-card-list list of unsupported video cards] on Blizzard's website.
 
Pressing cancel will load up a [http://us.battle.net/support/en/article/diablo-iii-unsupported-video-card-list list of unsupported video cards] on Blizzard's website.
  
−
====Method - Edit D3Prefs.txt====
+
==== Method - Edit D3Prefs.txt ====
  
 
Open <code>D3Prefs.txt</code> using notepad in the following location:
 
Open <code>D3Prefs.txt</code> using notepad in the following location:
Line 123: Line 123:
 
DisableTrilinearFiltering "0" to DisableTrilinearFiltering "1"
 
DisableTrilinearFiltering "0" to DisableTrilinearFiltering "1"
  
−
====Method - [[Swiftshader]]====
+
==== Method - [[Swiftshader]] ====
 
Using the program [[Swiftshader]] can successfully load the game even on extremely low powered machines. For example, the game can be run on integrated graphics as low powered as the Intel G41, albeit at extremely low framerate.<ref>Tested by [[User:Andytizer|Andytizer]].</ref>
 
Using the program [[Swiftshader]] can successfully load the game even on extremely low powered machines. For example, the game can be run on integrated graphics as low powered as the Intel G41, albeit at extremely low framerate.<ref>Tested by [[User:Andytizer|Andytizer]].</ref>
  
−
===High DPI Setting===
+
=== High DPI Setting ===
−
[[File:Diablo_III_dpi.png|thumb|200px|Disable DPI scaling settings.]]
+
[[Image:Diablo_III_dpi.png|thumb|200px|Disable DPI scaling settings.]]
 
By default, it appears as if [[Diablo III]] has a number of issues with high or custom DPI settings in Windows.  
 
By default, it appears as if [[Diablo III]] has a number of issues with high or custom DPI settings in Windows.  
  
Line 141: Line 141:
 
2) Select, 'Disable display scaling on high DPI settings'.
 
2) Select, 'Disable display scaling on high DPI settings'.
  
−
==Login Errors==
+
== Login Errors ==
 
These messages may appear when trying to log in.
 
These messages may appear when trying to log in.
  
−
====Error 12====
+
==== Error 12 ====
 
This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check [http://kr.battle.net/d3/ko/forum/topic/1380288015?page=1 this thread] for more information.
 
This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check [http://kr.battle.net/d3/ko/forum/topic/1380288015?page=1 this thread] for more information.
  
−
====Error 37====
+
==== Error 37 ====
 
This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.<ref>http://eu.battle.net/d3/en/forum/topic/4064636470</ref>
 
This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.<ref>http://eu.battle.net/d3/en/forum/topic/4064636470</ref>
  
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This might be considered an exploit of the way that the client is reporting Error 37 to indicate that servers are too busy. However, this does not seem to have any particular consequences, except that Blizzard's servers will be busy.
 
This might be considered an exploit of the way that the client is reporting Error 37 to indicate that servers are too busy. However, this does not seem to have any particular consequences, except that Blizzard's servers will be busy.
  
−
====Error 75====
+
==== Error 75 ====
 
Error 75 means that Blizzard servers are down. Check [http://eu.battle.net/d3/en/statusBlizzard's Diablo III Server Status] page for updates.
 
Error 75 means that Blizzard servers are down. Check [http://eu.battle.net/d3/en/statusBlizzard's Diablo III Server Status] page for updates.
  
−
==Installation Issues==
+
== Installation Issues ==
−
===Migrating From Beta To Full Release===
+
=== Migrating From Beta To Full Release ===
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files<ref>http://eu.battle.net/d3/en/forum/topic/3980578358</ref>, including:
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files<ref>http://eu.battle.net/d3/en/forum/topic/3980578358</ref>, including:
  
Line 171: Line 171:
 
Once the files are deleted, run the full retail installer.
 
Once the files are deleted, run the full retail installer.
  
−
===Changing Client Language===
+
=== Changing Client Language ===
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
  
−
[[File:Diablo_III_language_change.jpg|thumb|right|200px|Language change menu.]]Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.<ref>http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses</ref>
+
[[Image:Diablo_III_language_change.jpg|thumb|right|200px|Language change menu.]]Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.<ref>http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses</ref>
  
 
Available languages are:
 
Available languages are:
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*Polish
 
*Polish
  
−
==="Updating game files" Issue===
+
=== "Updating game files" Issue ===
 
Some players are reporting the game getting stuck at installation in the "Updating game files" part.
 
Some players are reporting the game getting stuck at installation in the "Updating game files" part.
  
−
====Method - Disable Anti-Virus Software====
+
==== Method - Disable Anti-Virus Software ====
 
*Turn off your anti-virus software and firewall.
 
*Turn off your anti-virus software and firewall.
 
*Loading the setup file again.
 
*Loading the setup file again.
 
*Running the launcher as administrator.
 
*Running the launcher as administrator.
  
−
====Method - Connect Using Different Network Adaptor====
+
==== Method - Connect Using Different Network Adaptor ====
 
The Blizzard Agent may be attempting to connect over the wrong network adaptor. The following steps may resolve your issue (in Windows 7):
 
The Blizzard Agent may be attempting to connect over the wrong network adaptor. The following steps may resolve your issue (in Windows 7):
 
# Open the Control Panel.
 
# Open the Control Panel.
Line 205: Line 205:
 
# Retry the installer/launcher.
 
# Retry the installer/launcher.
  
−
====Method - Delete/Modify Agent Files====
+
==== Method - Delete/Modify Agent Files ====
 
Delete <code>Agent.exe</code> in:
 
Delete <code>Agent.exe</code> in:
 
*Windows 7: <code>C:\ProgramData\Battle.net\Agent\</code>
 
*Windows 7: <code>C:\ProgramData\Battle.net\Agent\</code>
Line 214: Line 214:
 
*Find <code>p2penable : true</code> to <code>p2penable : false</code>.
 
*Find <code>p2penable : true</code> to <code>p2penable : false</code>.
  
−
===Installation Stuck At 10%===
+
=== Installation Stuck At 10% ===
 
If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
 
If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
  
−
===Installation Not Doing Anything===
+
=== Installation Not Doing Anything ===
 
If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.
 
If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.
  
−
==Issues And Fixes==
+
== Issues And Fixes ==
−
===Can't Move Mouse In Fullscreen===
+
=== Can't Move Mouse In Fullscreen ===
−
[[File:Diablo_III_dpi.png|thumb|200px|Disable DPI scaling settings.]]
+
[[Image:Diablo_III_dpi.png|thumb|200px|Disable DPI scaling settings.]]
 
This is most likely caused by high or custom DPI settings in Windows.  
 
This is most likely caused by high or custom DPI settings in Windows.  
  
−
====Method - Compatibility====
+
==== Method - Compatibility ====
 
This can be fixed by following these steps:<ref>Fix by [[User:Andytizer|Andytizer]].</ref>
 
This can be fixed by following these steps:<ref>Fix by [[User:Andytizer|Andytizer]].</ref>
  
Line 232: Line 232:
 
2) Select, 'Disable display scaling on high DPI settings'.
 
2) Select, 'Disable display scaling on high DPI settings'.
  
−
====Method - Edit D3Prefs.txt To Windowed====
+
==== Method - Edit D3Prefs.txt To Windowed ====
 
If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.
 
If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.
  
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DisplayModeWindowMode "0" to DisplayModeWindowMode "1"
 
DisplayModeWindowMode "0" to DisplayModeWindowMode "1"
  
−
===No Diablo III License Attached===
+
=== No Diablo III License Attached ===
 
This error message may appear:
 
This error message may appear:
  
Line 250: Line 250:
 
A possible fix is to correctly set the region within the game settings, within the Options > Account > Server Region settings.<ref>http://www.gamefromscratch.com/post/2012/05/15/Picked-up-Diablo-3%E2%80%A6.aspx</ref>
 
A possible fix is to correctly set the region within the game settings, within the Options > Account > Server Region settings.<ref>http://www.gamefromscratch.com/post/2012/05/15/Picked-up-Diablo-3%E2%80%A6.aspx</ref>
  
−
===Overlays===
+
=== Overlays ===
 
Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
 
Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.<ref>http://us.battle.net/d3/en/forum/topic/4916972036</ref>
  
−
==System Requirements==
+
== System Requirements ==
 
{{SysReq_BaseTemplate
 
{{SysReq_BaseTemplate
 
|OSfamily_ = Windows
 
|OSfamily_ = Windows
Line 270: Line 270:
 
}}
 
}}
  
−
=Mac=
+
= Mac =
−
==Issues And Fixes==
+
== Issues And Fixes ==
−
===Migrating From Beta To Full Release===
+
=== Migrating From Beta To Full Release ===
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files<ref>http://eu.battle.net/d3/en/forum/topic/3980578358</ref>, including:
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files<ref>http://eu.battle.net/d3/en/forum/topic/3980578358</ref>, including:
  
 
*Mac: <code>/Users/Shared/Battle.net</code>
 
*Mac: <code>/Users/Shared/Battle.net</code>
−
===Low Frame Rate===
+
=== Low Frame Rate ===
 
Using settings in the D3Prefs.txt mentioned below one can achieve a reasonable frame rate on e.g. the Macbook Pro Mid 2010 with the Nvidia 330M.  
 
Using settings in the D3Prefs.txt mentioned below one can achieve a reasonable frame rate on e.g. the Macbook Pro Mid 2010 with the Nvidia 330M.  
 
Open the D3Prefs.txt and set the following to options to 1:  
 
Open the D3Prefs.txt and set the following to options to 1:  
 
* DisableTrilinearFiltering
 
* DisableTrilinearFiltering
 
* HardwareClass
 
* HardwareClass
−
===D3Prefs.txt===
+
=== D3Prefs.txt ===
 
D3Prefs.txt on Mac is kept in a hidden folder. To access it:
 
D3Prefs.txt on Mac is kept in a hidden folder. To access it:
  
Line 288: Line 288:
 
2) Application Support > Blizzard > Diablo III
 
2) Application Support > Blizzard > Diablo III
  
−
===Can't ⌘ + Tab===
+
=== Can't ⌘ + Tab ===
 
Check that you havn't enabled Caps Lock as that disbales ⌘ + Tab, although ⌘ + M still functions correctly.
 
Check that you havn't enabled Caps Lock as that disbales ⌘ + Tab, although ⌘ + M still functions correctly.
  
−
==Unresolved Issues==
+
== Unresolved Issues ==
−
===Window Unresponsive===
+
=== Window Unresponsive ===
 
Game client window becomes unresponsive when a dialog box is opened in the background.
 
Game client window becomes unresponsive when a dialog box is opened in the background.
  
−
==System Requirements==
+
== System Requirements ==
 
{{SysReq_BaseTemplate
 
{{SysReq_BaseTemplate
 
|OSfamily_ = Mac
 
|OSfamily_ = Mac
Line 312: Line 312:
 
}}
 
}}
  
−
=Linux=
+
= Linux =
−
==WINE==
+
== WINE ==
 
Reportedly working using [[WINE]], with more information on the [http://appdb.winehq.org/objectManager.php?sClass=application&iId=13484 Diablo III WineHQ entry].
 
Reportedly working using [[WINE]], with more information on the [http://appdb.winehq.org/objectManager.php?sClass=application&iId=13484 Diablo III WineHQ entry].
  
−
==Ubuntu 12.04==
+
== Ubuntu 12.04 ==
 
Users connecting through WINE while using Ubuntu 12.04 need to run code <code>echo 0|sudo tee /proc/sys/kernel/yama/ptrace_scope</code> before logging into the game in order to pass the "Authorizing" portion of login. Users who do not run this code will have the game spit out an error message. The code must only be run before the first login since the computer's startup, not every time before logging in, so it's recommended to run when the computer first starts up.
 
Users connecting through WINE while using Ubuntu 12.04 need to run code <code>echo 0|sudo tee /proc/sys/kernel/yama/ptrace_scope</code> before logging into the game in order to pass the "Authorizing" portion of login. Users who do not run this code will have the game spit out an error message. The code must only be run before the first login since the computer's startup, not every time before logging in, so it's recommended to run when the computer first starts up.
  
−
=General Information=
+
= General Information =
 
A list of general known issues has been published by Blizzard:
 
A list of general known issues has been published by Blizzard:
−
*[http://us.battle.net/d3/en/forum/topic/4916972036 Known Issues List - Blizzard].
+
* [http://us.battle.net/d3/en/forum/topic/4916972036 Known Issues List - Blizzard].
  
−
==Databases==
+
== Databases ==
−
*[http://d3db.com/home The Diablo 3 Database (D3DB)] - a comprehensive item, skill and quest database from the makers of [http://www.wowhead Wowhead] for [[World of Warcraft]].
+
* [http://d3db.com/home The Diablo 3 Database (D3DB)] - a comprehensive item, skill and quest database from the makers of [http://www.wowhead Wowhead] for [[World of Warcraft]].
−
*[http://starcrafttools.net/diablo-gem-calc.php Diablo Gem Calculator] - tracks and calculates gem prices in both real money and gold.
+
* [http://starcrafttools.net/diablo-gem-calc.php Diablo Gem Calculator] - tracks and calculates gem prices in both real money and gold.
  
−
==Forums==
+
== Forums ==
−
*[http://forums.battle.net/board.html?forumId=12007 Official Forum]
+
* [http://forums.battle.net/board.html?forumId=12007 Official Forum]
−
*[http://www.reddit.com/r/diablo /r/diablo Subreddit].
+
* [http://www.reddit.com/r/diablo /r/diablo Subreddit].
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*[http://www.reddit.com/r/diablo3 /r/diablo3 Subreddit].
+
* [http://www.reddit.com/r/diablo3 /r/diablo3 Subreddit].
−
*[http://www.reddit.com/r/diablo+diablo3/ diablo + diablo3 Subreddit] - browse both subreddit without custom CSS.
+
* [http://www.reddit.com/r/diablo+diablo3/ diablo + diablo3 Subreddit] - browse both subreddit without custom CSS.
  
−
=References=
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= References =
 
<references />
 
<references />
  
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[[Category:Featured Articles]] [[Category:Game]] [[Category:Windows]] [[Category:Mac]]
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[[Category:Featured Articles]]
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[[Category:Game]]
 +
[[Category:Windows]]
 +
[[Category:Mac]]

Revision as of 17:27, 12 September 2012

Template:Infobox

Diablo III is the third title in the Diablo series (preceded by Diablo in 1996 and Diablo II in 2000). It is developed by Blizzard. A general known issues list is well-maintained and kept updated by Blizzard.

Windows

Availability

Template:Availability Table

All versions of Diablo III unlock a download of the game on a Battle.net account, which does not require installing an external downloader or client. Retail editions are expected to be cheaper than directly purchasing from Battle.net.

Battle.net

The game is fairly restrictive in requiring constant online access in order to play both single and multiplayer portions of the game, which is a departure from how Diablo II and StarCraft II handled their singleplayer campaigns. An 'always-on' connection requirement for singleplayer can be considered a form of Digital Rights Management (DRM).

Digital Edition

Once a digital edition of Diablo III is registered, it is limited to Starter Edition status for 3 days or 72 hours. This has been done to combat economy unbalancing.[1]

Starter Edition

The Diablo III Starter Edition provides players the ability to try out a limited demo version of Diablo III. Currently the only way to acquire a Starter Edition is to have a Guest Pass key, of which 2 are allocated per every retail box of Diablo III. [2] The Starter Edition will only be available with a guest pass until "further notice". [3]

The Starter Edition has a number of restrictions:

  • Act I up to the Skeleton King is available
  • Level 13 cap
  • Matchmaking available only with other Starter Edition players
  • No Real Money Auction House access
  • Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.

Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players will not be able to play with players with full Diablo III accounts.[4]

Real Money Auction House

The real money auction house has a number of restrictions.[5]

Video Settings

Template:Video Settings

Multi-Monitor

Reportedly working by setting Fullscreen Windowed mode and setting a multi-monitor resolution.[6]

Graphics Adjustment

D3Prefs.txt

Some settings are held in the file D3Prefs.txt:

  • Windows 7: C:\Users\%Username%\Documents\Diablo III\D3Prefs.txt

Settings can be adjusted, such as:

  • TonemapExposure
  • TonemapContrast
  • TonemapSaturation
  • TonemapGain

Darker D3

Using the Darker D3 Pixel Shader by Pyloneer, it is possible to make a change to the brightness and sharpness of the shaders.

Usage
  • Run Diablo III at least once.
  • Select a setting from the website.
  • Extract the .zip into the Diablo III folder.
  • Use the 'Pause' key to toggle the effect.
Breach Of Terms Of Service

Jay Wilson, Game Director of Diablo III, stated the following on 13 May 2012:

"TOS against mods is so we can ban cheaters. I agree DarkD3 is not a cheat...yet. As long as it is not a cheat, no ban is likely."[7]

Jay Wilson previously stated that altering graphics is against Terms Of Service, and can result in a ban.[8] Following this guide using Darker D3 is at one's own risk.

Improve Graphical Sharpness Filtering

The FXAA Injector is reported to work with Diablo III to improve graphical sharpness filtering.[9][10]

Video Card Not Supported

Unsupported video card error.
Demo version of Swiftshader, on Intel G41.

You may receive the error message:

We have detected that your video card is not supported by Diablo III.

Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).[11]

This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:

...if you decide to do this and have terrible performance as expected, please do not contact us reporting it. We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.[12]

Method - Press Escape

Pressing Esc instead of cancel will make one's computer attempt to load the client.

Pressing cancel will load up a list of unsupported video cards on Blizzard's website.

Method - Edit D3Prefs.txt

Open D3Prefs.txt using notepad in the following location:

  • Windows 7: C:\Users\%Username%\Documents\Diablo III\D3Prefs.txt

Change:

HardwareClass "0" to HardwareClass "1"

DisableTrilinearFiltering "0" to DisableTrilinearFiltering "1"

Method - Swiftshader

Using the program Swiftshader can successfully load the game even on extremely low powered machines. For example, the game can be run on integrated graphics as low powered as the Intel G41, albeit at extremely low framerate.[13]

High DPI Setting

Disable DPI scaling settings.

By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.

This can result in:

  • Mouse cursor not being moveable whilst in fullscreen mode.
  • Mouse being imprecise on the screen.
  • Taskbar showing over the game window.

This can be fixed by following these steps:[14]

1) Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.

2) Select, 'Disable display scaling on high DPI settings'.

Login Errors

These messages may appear when trying to log in.

Error 12

This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check this thread for more information.

Error 37

This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.[15]

However, it is possible to bypass Error 37 using this trick:[16]

  1. Enter password.
  2. Presss enter.
  3. Press cancel before anything happens.
  4. Log back in straight away.

This might be considered an exploit of the way that the client is reporting Error 37 to indicate that servers are too busy. However, this does not seem to have any particular consequences, except that Blizzard's servers will be busy.

Error 75

Error 75 means that Blizzard servers are down. Check Diablo III Server Status page for updates.

Installation Issues

Migrating From Beta To Full Release

Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files[17], including:

  • Windows XP: C:\Documents and Settings\All Users\Application Data\Battle.net
  • Windows Vista/7: C:\ProgramData\Battle.net

Once the files are deleted, run the full retail installer.

Changing Client Language

Update 8 June 2012: Blizzard appear to have restricted client language switching.[18] Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.

Language change menu.

Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.[19]

Available languages are:

  • English (United States)
  • Spanish (Latin American)
  • Korean
  • Chinese (Traditional)
  • German
  • Spanish
  • French
  • Italian
  • Polish

"Updating game files" Issue

Some players are reporting the game getting stuck at installation in the "Updating game files" part.

Method - Disable Anti-Virus Software

  • Turn off your anti-virus software and firewall.
  • Loading the setup file again.
  • Running the launcher as administrator.

Method - Connect Using Different Network Adaptor

The Blizzard Agent may be attempting to connect over the wrong network adaptor. The following steps may resolve your issue (in Windows 7):

  1. Open the Control Panel.
  2. Select "View network status and tasks".
  3. Select "Change adapter settings".
  4. Right click on each adapter and select "Disable". Leave your primary adapter (the one that provides your internet connection) enabled. You should now have only one enabled adapter.
  5. Visit google to ensure you are still connected to the internet.
  6. Navigate to "C:\ProgramData" (a hidden folder) and delete the folder named "Battle.net" if it exists.
  7. Retry the installer/launcher.

Method - Delete/Modify Agent Files

Delete Agent.exe in:

  • Windows 7: C:\ProgramData\Battle.net\Agent\

Modify Agent.db by:

  • Opening using notepad.
  • Find p2penable : true to p2penable : false.

Installation Stuck At 10%

If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.[20]

Installation Not Doing Anything

If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.

Issues And Fixes

Can't Move Mouse In Fullscreen

Disable DPI scaling settings.

This is most likely caused by high or custom DPI settings in Windows.

Method - Compatibility

This can be fixed by following these steps:[21]

1) Right-click on the Diablo III shortcut (or Diablo III.exe) and go to the 'Compatibility' tab.

2) Select, 'Disable display scaling on high DPI settings'.

Method - Edit D3Prefs.txt To Windowed

If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.

Open D3Prefs.txt using notepad in the following location:

  • Windows 7: C:\Users\%Username%\Documents\Diablo III\D3Prefs.txt

Make sure that this line is adjusted:

DisplayModeWindowMode "0" to DisplayModeWindowMode "1"

No Diablo III License Attached

This error message may appear:

|This Battle.net account does not have a Diablo III License attached to it.

A possible fix is to correctly set the region within the game settings, within the Options > Account > Server Region settings.[22]

Overlays

Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.[23]

System Requirements

Template:SysReq BaseTemplate

Mac

Issues And Fixes

Migrating From Beta To Full Release

Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files[24], including:

  • Mac: /Users/Shared/Battle.net

Low Frame Rate

Using settings in the D3Prefs.txt mentioned below one can achieve a reasonable frame rate on e.g. the Macbook Pro Mid 2010 with the Nvidia 330M. Open the D3Prefs.txt and set the following to options to 1:

  • DisableTrilinearFiltering
  • HardwareClass

D3Prefs.txt

D3Prefs.txt on Mac is kept in a hidden folder. To access it:

1) Go to Go Menu at top of screen -> Go to Folder ~/Library/

2) Application Support > Blizzard > Diablo III

Can't ⌘ + Tab

Check that you havn't enabled Caps Lock as that disbales ⌘ + Tab, although ⌘ + M still functions correctly.

Unresolved Issues

Window Unresponsive

Game client window becomes unresponsive when a dialog box is opened in the background.

System Requirements

Template:SysReq BaseTemplate

Linux

WINE

Reportedly working using WINE, with more information on the Diablo III WineHQ entry.

Ubuntu 12.04

Users connecting through WINE while using Ubuntu 12.04 need to run code echo 0|sudo tee /proc/sys/kernel/yama/ptrace_scope before logging into the game in order to pass the "Authorizing" portion of login. Users who do not run this code will have the game spit out an error message. The code must only be run before the first login since the computer's startup, not every time before logging in, so it's recommended to run when the computer first starts up.

General Information

A list of general known issues has been published by Blizzard:

Databases

Forums

References

  1. ↑ http://www.pcgamer.com/2012/06/21/diablo-3-digital-editions-restricted-to-starter-edition-for-up-to-72-hours/
  2. ↑ http://us.battle.net/support/en/article/diablo-iii-starter-edition-guest-pass
  3. ↑ http://eu.battle.net/support/en/article/diablo-iii-starter-edition-guest-pass
  4. ↑ http://us.battle.net/d3/en/forum/topic/5150755817
  5. ↑ https://eu.battle.net/account/d3/auction-house/real-money.html
  6. ↑ http://www.wsgf.org/node/21375
  7. ↑ https://twitter.com/#!/Angryrobotics/status/201726183740686336
  8. ↑ https://twitter.com/#!/Angryrobotics/status/201405207039578113
  9. ↑ http://timothylottes.blogspot.se/2011/03/nvidia-fxaa.html
  10. ↑ http://eu.battle.net/d3/en/forum/topic/3950095509?page=1
  11. ↑ http://www.reddit.com/r/gaming/comments/tn8la/im_going_to_die/c4o2ada
  12. ↑ http://us.battle.net/d3/en/forum/topic/4903520596
  13. ↑ Tested by Andytizer.
  14. ↑ Fix by Andytizer.
  15. ↑ http://eu.battle.net/d3/en/forum/topic/4064636470
  16. ↑ http://www.reddit.com/r/Diablo/comments/tnxw1/trick_for_logging_in/
  17. ↑ http://eu.battle.net/d3/en/forum/topic/3980578358
  18. ↑ http://us.battle.net/d3/en/forum/topic/5578597286?page=1
  19. ↑ http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses
  20. ↑ http://us.battle.net/d3/en/forum/topic/4916972036
  21. ↑ Fix by Andytizer.
  22. ↑ http://www.gamefromscratch.com/post/2012/05/15/Picked-up-Diablo-3%E2%80%A6.aspx
  23. ↑ http://us.battle.net/d3/en/forum/topic/4916972036
  24. ↑ http://eu.battle.net/d3/en/forum/topic/3980578358