Anonymous edits have been disabled on the wiki. If you want to contribute please login or create an account.

Difference between revisions of "Diablo III"

From PCGamingWiki, the wiki about fixing PC games
m (misc. fixes)
(22 intermediate revisions by 8 users not shown)
Line 17: Line 17:
 
'''Key points'''
 
'''Key points'''
 
{{--}} Requires a constant internet connection, even for single player.
 
{{--}} Requires a constant internet connection, even for single player.
{{ii}} Auction House will be closed on March 18, 2014.<ref name="Auction House Update">[http://us.battle.net/d3/en/blog/10974978/diablo%C2%AE-iii-auction-house-update-9-17-2013 Diablo® III Auction House Update - Diablo III]</ref>
+
{{ii}} The Auction House was closed on March 18, 2014.<ref>[http://us.battle.net/d3/en/blog/13265001/auction-house-faq-updated-3-13-2014 Auction House FAQ Updated - Diablo III]</ref>
  
 
'''General information'''
 
'''General information'''
Line 33: Line 33:
 
{{Availability Table/row| [http://www.diablo3.com Battle.net] | {{ID|Battle.net}} | Activates on [[#Battle.net|Battle.net]] through digital purchase. }}
 
{{Availability Table/row| [http://www.diablo3.com Battle.net] | {{ID|Battle.net}} | Activates on [[#Battle.net|Battle.net]] through digital purchase. }}
 
}}
 
}}
{{ii}} All versions unlock a digital download on [http://www.battle.net Battle.net], which does not require an external downloader or client.
+
{{ii}} All versions unlock a digital download on [[Battle.net]].
 
+
{{ii}} All versions require a [[Battle.net]] account and a constant internet connection for all game modes.
===[[Battle.net]]===
 
The game is fairly restrictive in requiring constant online access in order to play both single and multiplayer portions of the game, which is a departure from how [[Diablo II]] and [[StarCraft II]] handled their singleplayer campaigns. An 'always-on' connection requirement for singleplayer can be considered a form of [[Digital Rights Management (DRM)]].
 
  
 
===Starter Edition===
 
===Starter Edition===
Line 45: Line 43:
 
*Level 13 cap
 
*Level 13 cap
 
*Matchmaking available only with other Starter Edition players
 
*Matchmaking available only with other Starter Edition players
*No Real Money Auction House access
 
 
*Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.
 
*Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.
  
 
Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players '''will not be able to play''' with players with full Diablo III accounts.<ref>http://us.battle.net/d3/en/forum/topic/5150755817</ref>
 
Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players '''will not be able to play''' with players with full Diablo III accounts.<ref>http://us.battle.net/d3/en/forum/topic/5150755817</ref>
 
===Real Money Auction House===
 
The real money Auction House has a number of restrictions.<ref>https://eu.battle.net/account/d3/auction-house/real-money.html</ref> The Auction House will be closed on March 18, 2014.<ref name="Auction House Update"/>
 
  
 
==Game data==
 
==Game data==
 
===Configuration file(s) location===
 
===Configuration file(s) location===
 
{{Game data|
 
{{Game data|
{{Game data/row|Windows|%USERPROFILE%\My Documents\Diablo III\D3Prefs.txt}}
+
{{Game data/row|Windows|{{p|userprofile}}\Documents\Diablo III\D3Prefs.txt}}
 
{{Game data/row|OS X|~/Library/Application Support/Blizzard/Diablo III/D3Prefs.txt}}
 
{{Game data/row|OS X|~/Library/Application Support/Blizzard/Diablo III/D3Prefs.txt}}
 
}}
 
}}
 
{{ii}} Save games are stored on the Battle.net servers.
 
{{ii}} Save games are stored on the Battle.net servers.
  
===[[Save game cloud syncing]]===
+
===[[Glossary:Save game cloud syncing|Save game cloud syncing]]===
 
{{Save game cloud syncing
 
{{Save game cloud syncing
 
|origin                =  
 
|origin                =  
Line 78: Line 72:
 
|widescreen wsgf award      = gold
 
|widescreen wsgf award      = gold
 
|multimonitor wsgf award    = silver
 
|multimonitor wsgf award    = silver
|ultrawidescreen wsgf award = incomplete
+
|ultrawidescreen wsgf award = silver
 
|4k ultra hd wsgf award    = incomplete
 
|4k ultra hd wsgf award    = incomplete
 
|widescreen resolution      = true
 
|widescreen resolution      = true
Line 84: Line 78:
 
|multimonitor              = hackable
 
|multimonitor              = hackable
 
|multimonitor notes        = See [[#Multi-monitor|Multi-monitor]].
 
|multimonitor notes        = See [[#Multi-monitor|Multi-monitor]].
|ultrawidescreen            = unknown
+
|ultrawidescreen            = true
 
|ultrawidescreen notes      =  
 
|ultrawidescreen notes      =  
 
|4k ultra hd                = unknown
 
|4k ultra hd                = unknown
Line 99: Line 93:
 
|antialiasing notes        =  
 
|antialiasing notes        =  
 
|vsync                      = true
 
|vsync                      = true
|vsync notes                =  
+
|vsync notes                = Vsync caps frame rate at 60 FPS.<ref name="120Hz">[http://120hz.net/showthread.php?3258-New-120Hz-Games-Report New 120Hz Games Report]</ref>
 +
|oculus rift                = unknown
 +
|oculus rift notes          =
 +
|high frame rate            = true
 +
|high frame rate notes      = Disable in-game Vsync to remove 60 FPS cap.<ref name="120Hz"/>
 +
|color blind                = unknown
 +
|color blind notes          =  
 
}}
 
}}
  
===[[Multi-monitor]]===
+
===[[Glossary:Multi-monitor|Multi-monitor]]===
 
Reportedly working by changing display mode to "Fullscreen Windowed" and setting a multi-monitor resolution.<ref>http://www.wsgf.org/dr/diablo-iii/en</ref>
 
Reportedly working by changing display mode to "Fullscreen Windowed" and setting a multi-monitor resolution.<ref>http://www.wsgf.org/dr/diablo-iii/en</ref>
  
====[[Improve Graphical Sharpness Filtering]]====
+
====Improve Graphical Sharpness Filtering====
The [[FXAA Injector]] is reported to work with Diablo III to [[Improve Graphical Sharpness Filtering|improve graphical sharpness filtering]].<ref>http://timothylottes.blogspot.se/2011/03/nvidia-fxaa.html</ref><ref>http://eu.battle.net/d3/en/forum/topic/3950095509?page=1</ref>
+
The [[FXAA Injector]] is reported to work with Diablo III to [[Improve Graphical Sharpness Filtering|improve graphical sharpness filtering]].<ref>http://timothylottes.blogspot.com/2011/03/nvidia-fxaa.html</ref><ref>http://eu.battle.net/d3/en/forum/topic/3950095509?page=1</ref>
  
 
====Darker D3====
 
====Darker D3====
Line 129: Line 129:
 
|acceleration option      = false
 
|acceleration option      = false
 
|acceleration option notes =  
 
|acceleration option notes =  
|mouse menu                = unknown
+
|mouse menu                = true
 
|mouse menu notes          =  
 
|mouse menu notes          =  
|invert mouse y-axis      = unknown
+
|invert mouse y-axis      = false
 
|invert mouse y-axis notes =  
 
|invert mouse y-axis notes =  
|controller support        = unknown
+
|controller support        = false
 
|controller support notes  =  
 
|controller support notes  =  
 
|full controller          = unknown
 
|full controller          = unknown
Line 146: Line 146:
  
 
==Audio settings==
 
==Audio settings==
{{Audio settings  
+
{{Audio settings
|separate volume             = unknown
+
|separate volume         = true
|separate volume notes       =  
+
|separate volume notes   = Master, SFX, voice, ambience, music
|surround sound             = unknown
+
|surround sound           = true
|surround sound notes       =  
+
|surround sound notes     = 4.0-7.1, ProLogic
|subtitles                   = unknown
+
|subtitles               = true
|subtitles notes             =  
+
|subtitles notes         = Available for cinematic and quest dialogues
|closed captions             = unknown
+
|closed captions         = unknown
|closed captions notes       =  
+
|closed captions notes   =  
|mute on focus lost         = unknown
+
|mute on focus lost       = true
|mute on focus lost notes   =  
+
|mute on focus lost notes = Can be toggled in options menu
|eax support                 =  
+
|eax support             =  
|eax support notes          =  
+
|eax support notes       =
 +
}}
 +
 
 +
==Network==
 +
{{Network/Multiplayer
 +
|local play           =
 +
|local play players  =
 +
|local play notes    =
 +
|lan play            =
 +
|lan play players    =
 +
|lan play notes      =
 +
|online play          =
 +
|online play players  =
 +
|online play notes    =
 +
|local co-op          =
 +
|local co-op players  =
 +
|local co-op notes    =
 +
|lan co-op            = false
 +
|lan co-op players    =
 +
|lan co-op notes      =
 +
|online co-op        = true
 +
|online co-op players =
 +
|online co-op notes  =
 +
|hot-seat            =
 +
|hot-seat players    =
 +
|hot-seat notes      =
 +
|asynchronous        =
 +
|asynchronous notes  =
 +
}}
 +
 
 +
{{Network/Connections
 +
|matchmaking        =
 +
|matchmaking notes  =
 +
|p2p                =
 +
|p2p notes          =
 +
|dedicated          = true
 +
|dedicated notes    =
 +
|self-hosting      = false
 +
|self-hosting notes =
 +
|direct ip          = false
 +
|direct ip notes    =
 +
}}
 +
 
 +
{{Network/Ports
 +
|tcp  = 80, 1119, 6881-6999
 +
|udp  = 1119, 6120, 6881-6999
 +
|upnp =  
 
}}
 
}}
  
Line 189: Line 235:
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Method 2 - Edit D3Prefs.txt}}
 
{{Fixbox/fix|Method 2 - Edit D3Prefs.txt}}
# Edit <code>%USERPROFILE%\My Documents\Diablo III\D3Prefs.txt</code>
+
# Edit <code>{{p|userprofile}}\Documents\Diablo III\D3Prefs.txt</code>
 
# Change <code>HardwareClass "0"</code> to <code>HardwareClass "1"</code>
 
# Change <code>HardwareClass "0"</code> to <code>HardwareClass "1"</code>
 
# Change <code>DisableTrilinearFiltering "0"</code> to <code>DisableTrilinearFiltering "1"</code>
 
# Change <code>DisableTrilinearFiltering "0"</code> to <code>DisableTrilinearFiltering "1"</code>
Line 257: Line 303:
 
{{ii}} If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.
 
{{ii}} If one is stuck in fullscreen mode, one can change the D3Prefs.txt settings to force a windowed mode.
  
# Open <code>%USERPROFILE%\My Documents\Diablo III\D3Prefs.txt</code>
+
# Open <code>{{p|userprofile}}\Documents\Diablo III\D3Prefs.txt</code>
 
# Make sure that this line is adjusted:
 
# Make sure that this line is adjusted:
 
# DisplayModeWindowMode "0" to DisplayModeWindowMode "1"
 
# DisplayModeWindowMode "0" to DisplayModeWindowMode "1"
Line 280: Line 326:
 
* Right click Diablo III in the library and choose Properties
 
* Right click Diablo III in the library and choose Properties
 
* Add <code> -launch</code> to the end of the target.
 
* Add <code> -launch</code> to the end of the target.
 +
* If the game doesn't launch correctly, make sure the '''Battle.net Launcher''' application is already running before starting the game from Steam.
 
}}
 
}}
  
Line 285: Line 332:
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Cinematics not playing or are missing from cinematics menu}}
 
{{Fixbox/fix|Cinematics not playing or are missing from cinematics menu}}
1. Edit <code>%USERPROFILE%\My Documents\Diablo III\D3Prefs.txt</code>
+
1. Edit <code>{{p|userprofile}}\Documents\Diablo III\D3Prefs.txt</code>
  
 
2. find the <code>PlayedCutscene</code> lines, and edit them to read as follows:  
 
2. find the <code>PlayedCutscene</code> lines, and edit them to read as follows:  
Line 301: Line 348:
  
 
===Installation Issues===
 
===Installation Issues===
====Migrating From Beta To Full Release====
+
====Change Client Language====
{{Fixbox|1=
 
{{Fixbox/fix|Migrating From Beta To Full Release}}
 
{{ii}} Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files, including:
 
*Windows Vista and newer: <code>%PROGRAMDATA%\Battle.net</code>
 
*Windows XP: <code>%APPDATA%\Battle.net</code>
 
 
 
Once the files are deleted, run the full retail installer.
 
}}
 
 
 
====Changing Client Language====
 
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
 
Update 8 June 2012: Blizzard appear to have restricted client language switching.<ref>http://us.battle.net/d3/en/forum/topic/5578597286?page=1</ref> Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.
  
[[Image:Diablo_III_language_change.jpg|thumb|right|200px|Language change menu.]]Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.<ref>http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses</ref>
+
[[Image:Diablo_III_language_change.jpg|thumb|right|200px|Language change menu.]]Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3 GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.<ref>http://gaming.stackexchange.com/questions/66164/can-i-change-the-language-the-game-client-uses</ref>
  
 
Available languages are:
 
Available languages are:
Line 347: Line 384:
 
# Right click on each adapter and select "Disable". Leave your primary adapter (the one that provides your internet connection) enabled. You should now have only one enabled adapter.
 
# Right click on each adapter and select "Disable". Leave your primary adapter (the one that provides your internet connection) enabled. You should now have only one enabled adapter.
 
# Check that you are still connected to the internet.
 
# Check that you are still connected to the internet.
# Go to <code>%PROGRAMDATA%</code> and delete the <code>Battle.net</code> folder (if it exists).
+
# Go to <code>{{p|programdata}}</code> and delete the <code>Battle.net</code> folder (if it exists).
 
# Retry the installer/launcher.
 
# Retry the installer/launcher.
 
}}
 
}}
Line 354: Line 391:
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Method - Delete/Modify Agent Files}}
 
{{Fixbox/fix|Method - Delete/Modify Agent Files}}
# Go to <code>%PROGRAMDATA%\Battle.net\Agent\</code>
+
# Go to <code>{{p|programdata}}\Battle.net\Agent\</code>
 
# Delete <code>Agent.exe</code>.
 
# Delete <code>Agent.exe</code>.
 
# Edit <code>Agent.db</code>.
 
# Edit <code>Agent.db</code>.
Line 366: Line 403:
 
If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.
 
If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.
  
==Issues And Fixes (OS X)==
+
===Low frame rate (OS X)===
===Migrating From Beta To Full Release===
 
Blizzard has advised those who have the beta installed, to uninstall the beta and delete all extra beta files, including:
 
 
 
*OS X: <code>/Users/Shared/Battle.net</code>
 
===Low Frame Rate===
 
 
{{Fixbox|1=
 
{{Fixbox|1=
 
{{Fixbox/fix|Low Frame Rate}}
 
{{Fixbox/fix|Low Frame Rate}}
# Using settings in the D3Prefs.txt mentioned below one can achieve a reasonable frame rate on e.g. the Macbook Pro Mid 2010 with the Nvidia 330M.  
+
# Using settings in the D3Prefs.txt mentioned below one can achieve a reasonable frame rate on e.g. the MacBook Pro Mid 2010 with the Nvidia 330M.  
 
# Open the D3Prefs.txt and set the following to options to 1:  
 
# Open the D3Prefs.txt and set the following to options to 1:  
 
* DisableTrilinearFiltering
 
* DisableTrilinearFiltering
Line 380: Line 412:
 
}}
 
}}
  
===Can't ⌘ + Tab===
+
===Can't ⌘ + Tab (OS X)===
 
Check that you haven't enabled Caps Lock as that disables {{key|⌘|Tab}}, although {{key|⌘|M}} still functions correctly.
 
Check that you haven't enabled Caps Lock as that disables {{key|⌘|Tab}}, although {{key|⌘|M}} still functions correctly.
  
Line 396: Line 428:
 
|recCPU  = Intel Core 2 Duo 2.4 GHz or AMD Athlon 64 X2 5600+ 2.8 GHz
 
|recCPU  = Intel Core 2 Duo 2.4 GHz or AMD Athlon 64 X2 5600+ 2.8 GHz
 
|recmem  = 2 GB
 
|recmem  = 2 GB
|recHD    = 8 GB
+
|recHD    = 12 GB
 
|recGPU  = NVIDIA GeForce 260 or ATI Radeon™ HD 4870
 
|recGPU  = NVIDIA GeForce 260 or ATI Radeon™ HD 4870
 
}}
 
}}

Revision as of 11:27, 21 July 2014

This page may require cleanup to meet basic quality standards. You can help by modifying the article. The discussion page may contain useful suggestions.
Diablo III
Cover image missing, please upload it
Developers
Blizzard Entertainment
Release dates
Windows May 15, 2012
macOS (OS X) May 15, 2012
Diablo III on Wikipedia

Warnings

This game requires a constant internet connection for all game modes.
Diablo
Diablo 1997
Diablo II 2000
Diablo III 2012
Diablo II: Resurrected 2021
Diablo Immortal 2022
Diablo IV 2023

Key points

Requires a constant internet connection, even for single player.
The Auction House was closed on March 18, 2014.[1]

General information

General known issues list
Official Forum
/r/diablo Subreddit.
/r/diablo3 Subreddit.
diablo + diablo3 Subreddit - browse both subreddit without custom CSS.
The Diablo 3 Database (D3DB) - a comprehensive item, skill and quest database from the makers of Wowhead for World of Warcraft.
Diablo Gem Calculator - tracks and calculates gem prices in both real money and gold.

Availability

Template:Availability Table

All versions unlock a digital download on Battle.net.
All versions require a Battle.net account and a constant internet connection for all game modes.

Starter Edition

The Diablo III Starter Edition provides players the ability to try out a limited demo version of Diablo III.

The Starter Edition has a number of restrictions:

  • Act I up to the Skeleton King is available
  • Level 13 cap
  • Matchmaking available only with other Starter Edition players
  • Global Play is not available. Players attempting to connect to Diablo III Starter Edition in a region other than their Battle.net Account's home region will receive Error 12.

Matchmaking of Starter Edition is only possible with other players of the Starter Edition, and not the full accounts. This includes public matching and private invitations. Counterintuively, this means that Starter Edition players will not be able to play with players with full Diablo III accounts.[2]

Game data

Configuration file(s) location

Save games are stored on the Battle.net servers.

Save game cloud syncing

No save game cloud syncing information; you can edit this page to add it.

Video settings

Template:Video settings

Multi-monitor

Reportedly working by changing display mode to "Fullscreen Windowed" and setting a multi-monitor resolution.[3]

Improve Graphical Sharpness Filtering

The FXAA Injector is reported to work with Diablo III to improve graphical sharpness filtering.[4][5]

Darker D3

Using the Darker D3 Pixel Shader by Pyloneer, it is possible to make a change to the brightness and sharpness of the shaders.

Usage
  • Run Diablo III at least once.
  • Select a setting from the website.
  • Extract the .zip into the Diablo III folder.
  • Use the 'Pause' key to toggle the effect.
Breach Of Terms Of Service

Jay Wilson, Game Director of Diablo III, stated the following on 13 May 2012:

"TOS against mods is so we can ban cheaters. I agree DarkD3 is not a cheat...yet. As long as it is not a cheat, no ban is likely."[6]

Jay Wilson previously stated that altering graphics is against Terms Of Service, and can result in a ban.[7] Following this guide using Darker D3 is at one's own risk.

Input settings

Template:Input settings

Audio settings

Template:Audio settings

Network

Connection types

Type Native Notes
Dedicated
Self-hosting
Direct IP

Ports

Protocol Port(s) and/or port range(s)
TCP 80, 1119, 6881-6999
UDP 1119, 6120, 6881-6999
Universal Plug and Play (UPnP) support status is unknown.

Issues unresolved

Window Unresponsive

Game client window becomes unresponsive when a dialog box is opened in the background.

Issues fixed

Video Card Not Supported

Unsupported video card error.
Demo version of Swiftshader, on Intel G41.

You may receive the error message:

We have detected that your video card is not supported by Diablo III.

Diablo III will block certain systems running the game if it does not detect a certain spec of video card. However, it is possible to force the game to run on any video card (even if it does not meet the minimum specification of the game).[8]

This fix has been acknowledged by Blizzard, but comes with its own warning from Omrakos:

...if you decide to do this and have terrible performance as expected, please do not contact us reporting it. We know the unsupported cards aren't going to perform well and there's nothing we'll be able to do to remedy it.[9]

Method 1 - Press Escape

Instructions

Method 2 - Edit D3Prefs.txt

Instructions

Method 3 - Swiftshader

Instructions

High DPI Setting

Disable DPI scaling settings.

By default, it appears as if Diablo III has a number of issues with high or custom DPI settings in Windows.

This can result in:

  • Mouse cursor not being moveable whilst in fullscreen mode.
  • Mouse being imprecise on the screen.
  • Taskbar showing over the game window.
Instructions

Login Errors

These messages may appear when trying to log in.

Error 12

This means that no license is attached to the Battle.net account, a problem with many users in Asia. Check this thread for more information.

Error 37

This message means that the login servers are at full capacity. Official advice is to try logging in later when the servers are less busy.[10]

Instructions

Error 75

Error 75 means that Blizzard servers are down. Check Diablo III Server Status page for updates.

Can't Move Mouse In Fullscreen

Disable DPI scaling settings.

This is most likely caused by high or custom DPI settings in Windows.

Method 1 - Compatibility

Instructions

Method 2 - Edit D3Prefs.txt To Windowed

Instructions

No Diablo III License Attached

Instructions

Overlays

Running programs that put an overlay over Diablo III (such as Mumble, Xfire, and MSI Afterburner) can cause Diablo III to crash. Use these overlays at your own risk.[11]

Problems with Steam overlay

Instructions

Cinematics not playing or are missing from cinematics menu

Instructions

Installation Issues

Change Client Language

Update 8 June 2012: Blizzard appear to have restricted client language switching.[12] Errors 81, 82 or 84 displays: "The client does not match the accounts native language. Please, use the game native client." There is no known fix as of yet, as Blizzard controls the language restrictions from their servers.

Language change menu.

Client language files can be adjusted from the options menu. Once the change is applied, a patch of approximately 3 GB is downloaded. Client language cannot be changed back until this download reaches the 'playable' state, and one re-enters the client to change the language option again.[13]

Available languages are:

  • English (United States)
  • Spanish (Latin American)
  • Korean
  • Chinese (Traditional)
  • German
  • Spanish
  • French
  • Italian
  • Polish

"Updating game files" Issue

Some players are reporting the game getting stuck at installation in the "Updating game files" part.

Method 1 - Disable Anti-Virus Software
Instructions
Method 2 - Connect Using Different Network Adapter
Instructions
Method 3 - Delete/Modify Agent Files
Instructions

Installation Stuck At 10%

If the user has any connections configured in "Dial-up and Virtual Private Network settings" and they're set to "Dial whenever a network connection is not present," the install won't proceed past 10%.[14]

Installation Not Doing Anything

If the installation has yet to do anything you might need to make sure your secondary logon has been enabled. Do so by going through - Control Panel/Administrative Tools/Services, right click Secondary Logon and proceed to enable it by setting the start up type to automatic.

Low frame rate (OS X)

Instructions

Can't ⌘ + Tab (OS X)

Check that you haven't enabled Caps Lock as that disables +Tab , although +M still functions correctly.

System requirements

Windows
Minimum Recommended
Operating system (OS) XP, Vista, 7
Processor (CPU) Intel Pentium D 2.8 GHz or AMD Athlon™ 64 X2 4400+
System memory (RAM)
Hard disk drive (HDD) 12 GB
Video card (GPU) NVIDIA GeForce 7800 GT or ATI Radeon™ X1950 Pro
macOS (OS X)
Minimum Recommended
Operating system (OS) 10.6.8, 10.7.x
Processor (CPU) Intel Core 2 Duo
System memory (RAM)
Hard disk drive (HDD) 12 GB
Video card (GPU) NVIDIA GeForce 8600M GT or ATI Radeon HD 2600

References